EZVacuum Customer Reviews
EZVacuum holds a 8.8/10 overall rating based on 1,235 verified post-delivery reviews on Bizrate.
EZVacuum Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

2016 Winner Circle of Excellence
1 years
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Learn more about reviewsRecent Reviews for EZVacuum
Showing 1 - 50 of 1,862
Rickradio
Post-Delivery FeedbackJun 30, 2026
I needed parts for an Oreck vacuum cleaner. I found the parts online at EZvacuum easily, placed the order and every part of the process went smoothly. I had a great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
HappyDay
Site Experience FeedbackJun 30, 2026
it says free shipping , but it doesn't say how many days ? I picked 3 days for delivery , is it still free? Other than that everything was just fine .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 30, 2026
I did not receive the right bag for my vacuum cleaner. I sent an email with a picture of the bag I received and the bag I need to support@ezvacuum.com. I have not received a response. I am reluctant to return and re-order, not knowing that I will get the right bag. I have ordered before and gotten the right one. I have been unable to get anyone on the phone or receive a response to my email.
- Overall Rating: 1
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: 2
Never again
Post-Delivery FeedbackJun 30, 2026
Well outside promised delivery time. Convoluted delivery. Zero customer service response. Will never use them again.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Online Shopper
Post-Delivery FeedbackJun 29, 2026
Positive experience as product we were in need of was available
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 29, 2026
Whomever answers My emails Top notch service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Kathy
Post-Delivery FeedbackJun 29, 2026
I found the part I needed using the diagram of my make and model of vacuum. Ordered and received it within a week. My husband put it on. The process was easy. The only thing I was disappointed about was that I went back to your website to order replacement brushes for my roller and you didn't have any. I had to go through a different company, but I did want to use EZvacuum because I had a good experience.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Old codger cleaning house
Site Experience FeedbackJun 29, 2026
It was quick efficient and I ordered what I needed exactly. I’ll save this site so I can order
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
FAQ2BCH
Site Experience FeedbackJun 29, 2026
When I need a part it is available and ez to get and delivery is always timely
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 29, 2026
I did not recieve my order & very disappointed in customer service Penelope Manns 206-300-2557 Psmanns@gmail.com
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
red
Post-Delivery FeedbackJun 29, 2026
had the part i needed. delivered promptly. reasonal price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
LordHelmet
Site Experience FeedbackJun 28, 2026
Easy to use and understand.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rose
Post-Delivery FeedbackJun 28, 2026
Product arrived in timely manner and good communication from seller. Product was as described.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Bwalt
Post-Delivery FeedbackJun 28, 2026
competitive pricing is getting the item and just generally is ordering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 6
Mitch
Site Experience FeedbackJun 28, 2026
To soon to tell. Just order my item and this is my first time ordering from EZvacuume
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jimbo
Post-Delivery FeedbackJun 27, 2026
Very accurate and efficient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 26, 2026
Each time I have ordered a part, it came earlier than expected and in perfect condition. Prices are excellent and are exactly as described. Very happy with each purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Alli
Post-Delivery FeedbackJun 26, 2026
Great experience. Speedy delivery. Parts are just what I needed and work great.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 26, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Nick
Post-Delivery FeedbackJun 26, 2026
Instructions as to the proper method to extract the old wheels be for installing the new would have been helpful
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 25, 2026
Good prices, easy to navigate the website. Order came quickly
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Suszu614
Post-Delivery FeedbackJun 25, 2026
Was very happy to find EZVacuum, had ordered from XX and the technician said that part was worst than what was on it, He guided me to you! I have already recommend to my brother!! Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Kgirl
Site Experience FeedbackJun 25, 2026
I’ve had a good experience, I was pleasantly surprised to have free shipping and that’s the primary reason I purchased for this website.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mark
Post-Delivery FeedbackJun 25, 2026
I fond what I wanted easily. It fit just like the original. Perfect!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Tsegeen
Site Experience FeedbackJun 25, 2026
I had a good experience shopping. Found the exact part I needed and was the best price!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Big Ed
Post-Delivery FeedbackJun 25, 2026
I can see myself 60 plus I mean it had that I should have paid the extra $3 for the UPS shipping I thought it was two to three day shipping it took what 10
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 3
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 25, 2026
The experience was great! Delivery was pushed by one day, but I got all of the parts I needed when I couldnt find them anywhere else! Will definitely be back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 24, 2026
I'm glad that I ordered through this company, I got the order on time and everything was great. I would recommend this product and company to others that are looking.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
DB
Post-Delivery FeedbackJun 24, 2026
This was my first purchase from EZ vacuum. I liked that they had the part I needed at a competitive price. I was uncertain due to lack of reviews but the reviews that were available seemed trust worthy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
D Burke
Post-Delivery FeedbackJun 24, 2026
The replacement motor I ordered was almost exactly the same as the 25 year old motor I replaced. Had to add a little wire to the new motor to reach each of the connection points (2). I would definitely recommend EZVacuum, easy site to navigate and make my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 23, 2026
Fair price, good product availability. Shipping was outside EZVac window.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 10
Not as advertised
Post-Delivery FeedbackJun 23, 2026
I purchased 2655225000 for my royal upright vacuum. The picture and the description showed metal ends and a high quality product. I received plastic ends and when I pulled the brush out of the bag it fell apart. The cap fell on the floor and the bearing rolled across the floor. Yhe product was completely misrepresented.
- Overall Rating: 2
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 2
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 23, 2026
It was great. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 23, 2026
I needed a new hose for my compact Oreck handheld vacuum. This hose matched my model number and was a perfect fit. Fast delivery and packaged well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Larry
Post-Delivery FeedbackJun 22, 2026
the part came in 2 different configurations which tech support alerted me to. that was very helpful. the part was an exact replacement and works excellent. would definitely order from EZ Vacuum again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Annabelle
Post-Delivery FeedbackJun 22, 2026
Easy to order. Best price. Free shipping. Arrived within time frame quoted. Have ordered from them in the past.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
CJones
Post-Delivery FeedbackJun 22, 2026
I am very disappointed that I did NOT receive the genuine Fuller Brush Company vacuum bags I Ordered. The box in my order looks EXACT LIKE THE BOX I HAVE from my when I bought my vacuum - but the bags from you came in plastic zip lock bags and are NOT like my original bags and they barely fit in my vacuum. Very Disappointing!!!
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Tiger
Post-Delivery FeedbackJun 22, 2026
Did not answer. Email did not answer. Text can’t get through on a telephone line. Very dissatisfied with customer service.
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 1
Peter Peter the Vacuum Man
Site Experience FeedbackJun 22, 2026
Love Love Love the Free Shipping .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Randy
Post-Delivery FeedbackJun 22, 2026
Ordering was very easy, shipment was fast and it was a great price for the item I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Holz
Site Experience FeedbackJun 21, 2026
I was very happy how easy it was to find the exact bag that I needed for my vacuum, and given the option to buy more than one package
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jan
Site Experience FeedbackJun 20, 2026
Clear ordering process. Fair price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eric Carter
Post-Delivery FeedbackJun 20, 2026
I was not happy that it took almost 2 weeks to get my vacuum parts. That is way to long you use shop for tracking packages. I won't down load another app. I'm very cautious at what I down load!! The products are awesome and I would give them another try to see if shipping would be better
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: N/A
hoochberry
Post-Delivery FeedbackJun 19, 2026
Ordered the filters for my Riccar sweeper and only 1 fit
- Overall Rating: 1
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
ElG
Post-Delivery FeedbackJun 19, 2026
Vacuum cord was a perfect fit.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 19, 2026
Arrived in good shape
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 18, 2026
Other than the package arriving like Ace Ventura Pet Detective delivered it, 😂 everything was great, part fit and works perfectly. My husband ordered it and I don't believe he had any issues finding the part or ordering.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 18, 2026
Vacuum bags received were not as shown online. I will not order from this merchant again.
- Overall Rating: 3
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: N/A
Bob
Post-Delivery FeedbackJun 18, 2026
Excellent product, price and delivered on time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Buddy
Post-Delivery FeedbackJun 17, 2026
I ordered the wrong brush, so I packed it up and sent it back. Haven't haeard back about the refund. Then I ordered the correct brush, which came in on time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
