EZVacuum Reviews - 1,208 Post-Delivery Reviews - 8.8/10
EZVacuum Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

2016 Winner Circle of Excellence
1 years
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Learn more about reviewsRecent Reviews for EZVacuum
Showing 1 - 50 of 1,828
Larry
Post-Delivery FeedbackJun 22, 2026
the part came in 2 different configurations which tech support alerted me to. that was very helpful. the part was an exact replacement and works excellent. would definitely order from EZ Vacuum again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Annabelle
Post-Delivery FeedbackJun 22, 2026
Easy to order. Best price. Free shipping. Arrived within time frame quoted. Have ordered from them in the past.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
CJones
Post-Delivery FeedbackJun 22, 2026
I am very disappointed that I did NOT receive the genuine Fuller Brush Company vacuum bags I Ordered. The box in my order looks EXACT LIKE THE BOX I HAVE from my when I bought my vacuum - but the bags from you came in plastic zip lock bags and are NOT like my original bags and they barely fit in my vacuum. Very Disappointing!!!
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Tiger
Post-Delivery FeedbackJun 22, 2026
Did not answer. Email did not answer. Text can’t get through on a telephone line. Very dissatisfied with customer service.
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 1
Peter Peter the Vacuum Man
Site Experience FeedbackJun 22, 2026
Love Love Love the Free Shipping .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Randy
Post-Delivery FeedbackJun 22, 2026
Ordering was very easy, shipment was fast and it was a great price for the item I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Holz
Site Experience FeedbackJun 21, 2026
I was very happy how easy it was to find the exact bag that I needed for my vacuum, and given the option to buy more than one package
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jan
Site Experience FeedbackJun 20, 2026
Clear ordering process. Fair price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eric Carter
Post-Delivery FeedbackJun 20, 2026
I was not happy that it took almost 2 weeks to get my vacuum parts. That is way to long you use shop for tracking packages. I won't down load another app. I'm very cautious at what I down load!! The products are awesome and I would give them another try to see if shipping would be better
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: N/A
hoochberry
Post-Delivery FeedbackJun 19, 2026
Ordered the filters for my Riccar sweeper and only 1 fit
- Overall Rating: 1
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
ElG
Post-Delivery FeedbackJun 19, 2026
Vacuum cord was a perfect fit.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 19, 2026
Arrived in good shape
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 18, 2026
Other than the package arriving like Ace Ventura Pet Detective delivered it, 😂 everything was great, part fit and works perfectly. My husband ordered it and I don't believe he had any issues finding the part or ordering.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 18, 2026
Vacuum bags received were not as shown online. I will not order from this merchant again.
- Overall Rating: 3
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: N/A
Bob
Post-Delivery FeedbackJun 18, 2026
Excellent product, price and delivered on time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Buddy
Post-Delivery FeedbackJun 17, 2026
I ordered the wrong brush, so I packed it up and sent it back. Haven't haeard back about the refund. Then I ordered the correct brush, which came in on time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Happy Canadian
Post-Delivery FeedbackJun 17, 2026
Parts were perfect. Was easy to repair. The shipping took a long time, no tracking really to check up on for Canada
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: 7
Jane
Post-Delivery FeedbackJun 17, 2026
I found what I neeed, ordered it and received it in a timely manner.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
don42
Site Experience FeedbackJun 17, 2026
Website works well. No problem. Found my part quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 16, 2026
I was very impressed with the customer service I received regarding my order. I placed an order for a belt then located two belts in my own home! I emailed the company asking if my order could be cancelled and received an answer with solutions within a few hours. Then by end of day, received another emailing stating, they were able to cancel my order, and a refund was in the process. I felt the customer service was exceptional, and I will use this company in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 10
Mkps
Post-Delivery FeedbackJun 12, 2026
I had never used EZVacuum but when I searched the product I was interested in it came up with what I needed for a decent price. Shipping was quick, I would use again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 12, 2026
Brush was not available for my model bought that one used caps off old brush glued them to new brush caps fit right in and works great.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 5
Online Shopper
Post-Delivery FeedbackJun 11, 2026
went well no issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Jeannie
Post-Delivery FeedbackJun 11, 2026
Excellent vendor! Great customer service!! Will purchase again!!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
Online Shopper
Post-Delivery FeedbackJun 11, 2026
Easy to order correct product received. Fair price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Fond of Double Rainbows!
Site Experience FeedbackJun 11, 2026
The site continuously tossed me out! That was annoying! One of the floor sweeps I ordered is NOT what is shown on your site!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 10, 2026
no thanks
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
chickenair
Site Experience FeedbackJun 10, 2026
I had plenty of items to choose from and the written information was plentiful enough to satisfy my choice of item.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Post-Delivery FeedbackJun 10, 2026
They had what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Ivykins
Site Experience FeedbackJun 10, 2026
It took forever to find a belt for my carpet cleaner.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Lars
Site Experience FeedbackJun 10, 2026
Site has exactly what I need and made it easy to purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 9, 2026
ordering was fast and didn't have to go different sites to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Barb
Post-Delivery FeedbackJun 9, 2026
Easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 9, 2026
Availability of parts needed is excellent. More than 5 days for delivery seemed a couple of days too long.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
HonkyDoo
Post-Delivery FeedbackJun 9, 2026
I needed a hose for my old Kirby vacuum, and wasn't sure if I could find one that was compatible. Thankfully, EZvacuum had exactly what I needed. It was a bit pricey, but cheaper than buying a whole new vacuum, and our old Kirby is still more powerful than the other vacuum we had. So this was all we needed! The hose fits perfectly and works yreat--we expect to have it for many years!
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Disappointed Cleaner
Post-Delivery FeedbackJun 9, 2026
I have a commercial cleaning business .I order the wiring switch for my sanitaire vacuum cleaner(3) and the first time i was sent 3 black buttons. I called and the person that I talked with wasn't very professional and interested and resolving the issue . they sent me a replacement order and I was resent the black buttons again. I called again and I was told that I had another order coming and when i received it ,it was a single green ground wire not the wiring switch . I then took a picture ofthe wiring that I needed and I finally got what I ordered.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Online Shopper
Post-Delivery FeedbackJun 8, 2026
no comment other than all went well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Deborah
Post-Delivery FeedbackJun 8, 2026
Replacement part for my Rainbow was very easy to find from this company. Item arrived earlier than expected and worked perfectly. Communication was excellent. Definitely will order again if in need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Vacuum Fanatic
Post-Delivery FeedbackJun 8, 2026
I purchased the product online. It was packaged very well and arrived when it said it would. It fit my vacuum and I am thrilled. Easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Bulldog
Post-Delivery FeedbackJun 8, 2026
Easy ordering, quick delivery, quality products that were easy to install and work great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Roger
Post-Delivery FeedbackJun 8, 2026
EZVacuum site listed my exact vacuum model while other sites gave "fits most XL models" Another site listed the dimension of the roller brush as 11.25 x11.25 x11.25 which is a cube and also smaller than what I needed. The only negative was the shipping took longer than promised. I liked that the shipping was free though. It should be noted that EZVacuum had emai!ed me that the shipping label was printed and ready for pickup the same day I ordered it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 4
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 8, 2026
Decent description of item but could have highlighted the end that connects to the vacuum. Shipping could have been processed a few days faster. Product was item needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: N/A
L
Post-Delivery FeedbackJun 7, 2026
I emailed and gave the model #. I ordered the 2hoses and the wand as instructed. Hoses did not fit. I didn’t need the wand if hoses don’t fit. I had to pay 32.00 in shipping to return items and was charged a restocking fee. That doesn’t seem right. I texted called and emailed and got no response. EZ Vacuum needs to make this right!
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Sparty
Post-Delivery FeedbackJun 7, 2026
First time buyer from this company and everything went great...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
HiggsM
Site Experience FeedbackJun 7, 2026
enjoyed the full experience.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MartyK
Post-Delivery FeedbackJun 7, 2026
I ordered 3 products. I received 2 of the 3. And one was a duplicate.
- Overall Rating: 3
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 4
Mr.Squonk
Post-Delivery FeedbackJun 7, 2026
EZVacuum is the place to go when looking for spare parts for your vacuum machine so you can repair it at home easily. Happy wife, happy life
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Pima
Post-Delivery FeedbackJun 6, 2026
Replacement part (eureeka filter) fit well. Part is a little hard to find since I've had vacuum quite a few years. Ordering was easy, was sent delivery updates and arrived quickly. Would definitely purchase from here again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 6, 2026
very good online experience-
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 6, 2026
Item does not fit the. Connector on the vacuum.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
