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EZVacuum Reviews - 1,208 Post-Delivery Reviews - 8.8/10

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Most Current Certification:
Jun 23, 2026
EZ Vacuum is an online retailer of vacuum cleaners, supplies, allergy relief products, and air cleaners. EZVacuum, headed by Vacuum Cleaner professionals who have more than fifteen years of experience in the vacuum cleaning industry, keeps a fundamental business philosophy that is based on an approach to customer service as well as product selection driven by customers.

EZVacuum Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence
Circle of Excellence - EZVacuum

2016 Winner Circle of Excellence

1 years

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Learn more about reviews
Post-Delivery Feedback - 1,208 Reviews

Overall Satisfaction:

8.8out of 10

Would Shop Here Again:

8.8out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

81%78%
Neutral rating icon

Neutral

7%6%
Negative rating icon

Negative

12%16%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

4.4 out of 10

Site Experience Feedback - 620 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.3out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

83%85%
Neutral rating icon

Neutral

11%9%
Negative rating icon

Negative

6%6%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

Recent Reviews for EZVacuum

Showing 1 - 50 of 1,828

  • Larry

    Post-Delivery Feedback

    Jun 22, 2026

    the part came in 2 different configurations which tech support alerted me to. that was very helpful. the part was an exact replacement and works excellent. would definitely order from EZ Vacuum again

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Annabelle

    Post-Delivery Feedback

    Jun 22, 2026

    Easy to order. Best price. Free shipping. Arrived within time frame quoted. Have ordered from them in the past.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • CJones

    Post-Delivery Feedback

    Jun 22, 2026

    I am very disappointed that I did NOT receive the genuine Fuller Brush Company vacuum bags I Ordered. The box in my order looks EXACT LIKE THE BOX I HAVE from my when I bought my vacuum - but the bags from you came in plastic zip lock bags and are NOT like my original bags and they barely fit in my vacuum. Very Disappointing!!!

    • Overall Rating: 3
    • Would Shop Here Again: 3
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Tiger

    Post-Delivery Feedback

    Jun 22, 2026

    Did not answer. Email did not answer. Text can’t get through on a telephone line. Very dissatisfied with customer service.

    • Overall Rating: 7
    • Would Shop Here Again: 5
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 1
    Full ratings for this review »
  • Peter Peter the Vacuum Man

    Site Experience Feedback

    Jun 22, 2026

    Love Love Love the Free Shipping .

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Randy

    Post-Delivery Feedback

    Jun 22, 2026

    Ordering was very easy, shipment was fast and it was a great price for the item I needed.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Holz

    Site Experience Feedback

    Jun 21, 2026

    I was very happy how easy it was to find the exact bag that I needed for my vacuum, and given the option to buy more than one package

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jan

    Site Experience Feedback

    Jun 20, 2026

    Clear ordering process. Fair price.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Eric Carter

    Post-Delivery Feedback

    Jun 20, 2026

    I was not happy that it took almost 2 weeks to get my vacuum parts. That is way to long you use shop for tracking packages. I won't down load another app. I'm very cautious at what I down load!! The products are awesome and I would give them another try to see if shipping would be better

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: N/A
    Full ratings for this review »
  • hoochberry

    Post-Delivery Feedback

    Jun 19, 2026

    Ordered the filters for my Riccar sweeper and only 1 fit

    • Overall Rating: 1
    • Would Shop Here Again: 2
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • ElG

    Post-Delivery Feedback

    Jun 19, 2026

    Vacuum cord was a perfect fit.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 19, 2026

    Arrived in good shape

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 18, 2026

    Other than the package arriving like Ace Ventura Pet Detective delivered it, 😂 everything was great, part fit and works perfectly. My husband ordered it and I don't believe he had any issues finding the part or ordering.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 18, 2026

    Vacuum bags received were not as shown online. I will not order from this merchant again.

    • Overall Rating: 3
    • Would Shop Here Again: 2
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: N/A
    Full ratings for this review »
  • Bob

    Post-Delivery Feedback

    Jun 18, 2026

    Excellent product, price and delivered on time.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Buddy

    Post-Delivery Feedback

    Jun 17, 2026

    I ordered the wrong brush, so I packed it up and sent it back. Haven't haeard back about the refund. Then I ordered the correct brush, which came in on time.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Happy Canadian

    Post-Delivery Feedback

    Jun 17, 2026

    Parts were perfect. Was easy to repair. The shipping took a long time, no tracking really to check up on for Canada

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 5
    • Customer Support: 7
    Full ratings for this review »
  • Jane

    Post-Delivery Feedback

    Jun 17, 2026

    I found what I neeed, ordered it and received it in a timely manner.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • don42

    Site Experience Feedback

    Jun 17, 2026

    Website works well. No problem. Found my part quickly.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 16, 2026

    I was very impressed with the customer service I received regarding my order. I placed an order for a belt then located two belts in my own home! I emailed the company asking if my order could be cancelled and received an answer with solutions within a few hours. Then by end of day, received another emailing stating, they were able to cancel my order, and a refund was in the process. I felt the customer service was exceptional, and I will use this company in the future.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: 10
    Full ratings for this review »
  • Mkps

    Post-Delivery Feedback

    Jun 12, 2026

    I had never used EZVacuum but when I searched the product I was interested in it came up with what I needed for a decent price. Shipping was quick, I would use again.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 12, 2026

    Brush was not available for my model bought that one used caps off old brush glued them to new brush caps fit right in and works great.

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 5
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 11, 2026

    went well no issues

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Jeannie

    Post-Delivery Feedback

    Jun 11, 2026

    Excellent vendor! Great customer service!! Will purchase again!!

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 11, 2026

    Easy to order correct product received. Fair price.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Fond of Double Rainbows!

    Site Experience Feedback

    Jun 11, 2026

    The site continuously tossed me out! That was annoying! One of the floor sweeps I ordered is NOT what is shown on your site!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 10, 2026

    no thanks

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • chickenair

    Site Experience Feedback

    Jun 10, 2026

    I had plenty of items to choose from and the written information was plentiful enough to satisfy my choice of item.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mike

    Post-Delivery Feedback

    Jun 10, 2026

    They had what I needed.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Ivykins

    Site Experience Feedback

    Jun 10, 2026

    It took forever to find a belt for my carpet cleaner.

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Lars

    Site Experience Feedback

    Jun 10, 2026

    Site has exactly what I need and made it easy to purchase.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 9, 2026

    ordering was fast and didn't have to go different sites to order.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Barb

    Post-Delivery Feedback

    Jun 9, 2026

    Easy to order

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 9, 2026

    Availability of parts needed is excellent. More than 5 days for delivery seemed a couple of days too long.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • HonkyDoo

    Post-Delivery Feedback

    Jun 9, 2026

    I needed a hose for my old Kirby vacuum, and wasn't sure if I could find one that was compatible. Thankfully, EZvacuum had exactly what I needed. It was a bit pricey, but cheaper than buying a whole new vacuum, and our old Kirby is still more powerful than the other vacuum we had. So this was all we needed! The hose fits perfectly and works yreat--we expect to have it for many years!

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • Disappointed Cleaner

    Post-Delivery Feedback

    Jun 9, 2026

    I have a commercial cleaning business .I order the wiring switch for my sanitaire vacuum cleaner(3) and the first time i was sent 3 black buttons. I called and the person that I talked with wasn't very professional and interested and resolving the issue . they sent me a replacement order and I was resent the black buttons again. I called again and I was told that I had another order coming and when i received it ,it was a single green ground wire not the wiring switch . I then took a picture ofthe wiring that I needed and I finally got what I ordered.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 8, 2026

    no comment other than all went well

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Deborah

    Post-Delivery Feedback

    Jun 8, 2026

    Replacement part for my Rainbow was very easy to find from this company. Item arrived earlier than expected and worked perfectly. Communication was excellent. Definitely will order again if in need.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Vacuum Fanatic

    Post-Delivery Feedback

    Jun 8, 2026

    I purchased the product online. It was packaged very well and arrived when it said it would. It fit my vacuum and I am thrilled. Easy!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Bulldog

    Post-Delivery Feedback

    Jun 8, 2026

    Easy ordering, quick delivery, quality products that were easy to install and work great.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Roger

    Post-Delivery Feedback

    Jun 8, 2026

    EZVacuum site listed my exact vacuum model while other sites gave "fits most XL models" Another site listed the dimension of the roller brush as 11.25 x11.25 x11.25 which is a cube and also smaller than what I needed. The only negative was the shipping took longer than promised. I liked that the shipping was free though. It should be noted that EZVacuum had emai!ed me that the shipping label was printed and ready for pickup the same day I ordered it.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 4
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 8, 2026

    Decent description of item but could have highlighted the end that connects to the vacuum. Shipping could have been processed a few days faster. Product was item needed.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 7
    • Customer Support: N/A
    Full ratings for this review »
  • L

    Post-Delivery Feedback

    Jun 7, 2026

    I emailed and gave the model #. I ordered the 2hoses and the wand as instructed. Hoses did not fit. I didn’t need the wand if hoses don’t fit. I had to pay 32.00 in shipping to return items and was charged a restocking fee. That doesn’t seem right. I texted called and emailed and got no response. EZ Vacuum needs to make this right!

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Sparty

    Post-Delivery Feedback

    Jun 7, 2026

    First time buyer from this company and everything went great...

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • HiggsM

    Site Experience Feedback

    Jun 7, 2026

    enjoyed the full experience.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MartyK

    Post-Delivery Feedback

    Jun 7, 2026

    I ordered 3 products. I received 2 of the 3. And one was a duplicate.

    • Overall Rating: 3
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 4
    Full ratings for this review »
  • Mr.Squonk

    Post-Delivery Feedback

    Jun 7, 2026

    EZVacuum is the place to go when looking for spare parts for your vacuum machine so you can repair it at home easily. Happy wife, happy life

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Pima

    Post-Delivery Feedback

    Jun 6, 2026

    Replacement part (eureeka filter) fit well. Part is a little hard to find since I've had vacuum quite a few years. Ordering was easy, was sent delivery updates and arrived quickly. Would definitely purchase from here again

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 6, 2026

    very good online experience-

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 6, 2026

    Item does not fit the. Connector on the vacuum.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »