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EZVacuum Reviews - 1,192 Post-Delivery Reviews - 8.8/10

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Most Current Certification:
Jun 15, 2026
EZ Vacuum is an online retailer of vacuum cleaners, supplies, allergy relief products, and air cleaners. EZVacuum, headed by Vacuum Cleaner professionals who have more than fifteen years of experience in the vacuum cleaning industry, keeps a fundamental business philosophy that is based on an approach to customer service as well as product selection driven by customers.

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1 years

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Post-Delivery Feedback - 1,192 Reviews

Overall Satisfaction:

8.8out of 10

Would Shop Here Again:

8.8out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

81%79%
Neutral rating icon

Neutral

7%6%
Negative rating icon

Negative

12%16%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

3.5 out of 10

Site Experience Feedback - 616 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.3out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

83%87%
Neutral rating icon

Neutral

12%7%
Negative rating icon

Negative

5%7%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

Recent Reviews for EZVacuum

Showing 1 - 50 of 1,808

  • Mkps

    Post-Delivery Feedback

    Jun 12, 2026

    I had never used EZVacuum but when I searched the product I was interested in it came up with what I needed for a decent price. Shipping was quick, I would use again.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 12, 2026

    Brush was not available for my model bought that one used caps off old brush glued them to new brush caps fit right in and works great.

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 5
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 11, 2026

    went well no issues

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Jeannie

    Post-Delivery Feedback

    Jun 11, 2026

    Excellent vendor! Great customer service!! Will purchase again!!

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 11, 2026

    Easy to order correct product received. Fair price.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Fond of Double Rainbows!

    Site Experience Feedback

    Jun 11, 2026

    The site continuously tossed me out! That was annoying! One of the floor sweeps I ordered is NOT what is shown on your site!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 10, 2026

    no thanks

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • chickenair

    Site Experience Feedback

    Jun 10, 2026

    I had plenty of items to choose from and the written information was plentiful enough to satisfy my choice of item.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mike

    Post-Delivery Feedback

    Jun 10, 2026

    They had what I needed.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Ivykins

    Site Experience Feedback

    Jun 10, 2026

    It took forever to find a belt for my carpet cleaner.

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Lars

    Site Experience Feedback

    Jun 10, 2026

    Site has exactly what I need and made it easy to purchase.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 9, 2026

    ordering was fast and didn't have to go different sites to order.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Barb

    Post-Delivery Feedback

    Jun 9, 2026

    Easy to order

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 9, 2026

    Availability of parts needed is excellent. More than 5 days for delivery seemed a couple of days too long.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • HonkyDoo

    Post-Delivery Feedback

    Jun 9, 2026

    I needed a hose for my old Kirby vacuum, and wasn't sure if I could find one that was compatible. Thankfully, EZvacuum had exactly what I needed. It was a bit pricey, but cheaper than buying a whole new vacuum, and our old Kirby is still more powerful than the other vacuum we had. So this was all we needed! The hose fits perfectly and works yreat--we expect to have it for many years!

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • Disappointed Cleaner

    Post-Delivery Feedback

    Jun 9, 2026

    I have a commercial cleaning business .I order the wiring switch for my sanitaire vacuum cleaner(3) and the first time i was sent 3 black buttons. I called and the person that I talked with wasn't very professional and interested and resolving the issue . they sent me a replacement order and I was resent the black buttons again. I called again and I was told that I had another order coming and when i received it ,it was a single green ground wire not the wiring switch . I then took a picture ofthe wiring that I needed and I finally got what I ordered.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 8, 2026

    no comment other than all went well

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Deborah

    Post-Delivery Feedback

    Jun 8, 2026

    Replacement part for my Rainbow was very easy to find from this company. Item arrived earlier than expected and worked perfectly. Communication was excellent. Definitely will order again if in need.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Vacuum Fanatic

    Post-Delivery Feedback

    Jun 8, 2026

    I purchased the product online. It was packaged very well and arrived when it said it would. It fit my vacuum and I am thrilled. Easy!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Bulldog

    Post-Delivery Feedback

    Jun 8, 2026

    Easy ordering, quick delivery, quality products that were easy to install and work great.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Roger

    Post-Delivery Feedback

    Jun 8, 2026

    EZVacuum site listed my exact vacuum model while other sites gave "fits most XL models" Another site listed the dimension of the roller brush as 11.25 x11.25 x11.25 which is a cube and also smaller than what I needed. The only negative was the shipping took longer than promised. I liked that the shipping was free though. It should be noted that EZVacuum had emai!ed me that the shipping label was printed and ready for pickup the same day I ordered it.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 4
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 8, 2026

    Decent description of item but could have highlighted the end that connects to the vacuum. Shipping could have been processed a few days faster. Product was item needed.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 7
    • Customer Support: N/A
    Full ratings for this review »
  • L

    Post-Delivery Feedback

    Jun 7, 2026

    I emailed and gave the model #. I ordered the 2hoses and the wand as instructed. Hoses did not fit. I didn’t need the wand if hoses don’t fit. I had to pay 32.00 in shipping to return items and was charged a restocking fee. That doesn’t seem right. I texted called and emailed and got no response. EZ Vacuum needs to make this right!

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Sparty

    Post-Delivery Feedback

    Jun 7, 2026

    First time buyer from this company and everything went great...

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • HiggsM

    Site Experience Feedback

    Jun 7, 2026

    enjoyed the full experience.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MartyK

    Post-Delivery Feedback

    Jun 7, 2026

    I ordered 3 products. I received 2 of the 3. And one was a duplicate.

    • Overall Rating: 3
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 4
    Full ratings for this review »
  • Mr.Squonk

    Post-Delivery Feedback

    Jun 7, 2026

    EZVacuum is the place to go when looking for spare parts for your vacuum machine so you can repair it at home easily. Happy wife, happy life

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Pima

    Post-Delivery Feedback

    Jun 6, 2026

    Replacement part (eureeka filter) fit well. Part is a little hard to find since I've had vacuum quite a few years. Ordering was easy, was sent delivery updates and arrived quickly. Would definitely purchase from here again

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 6, 2026

    very good online experience-

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 6, 2026

    Item does not fit the. Connector on the vacuum.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • KLNash

    Post-Delivery Feedback

    Jun 6, 2026

    I like to order from EZvacuum because they carry the generic canister bags for my Oreck. The price is much better than name brand and the quality of the bag is equal.

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 6, 2026

    I have bought from ezvacuum before and they car about the buyer. Easy to work with and they are always reliable. Great products great packing. Item was in great shape. I recommend everyone to buy from this company. Thank you

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Andy

    Post-Delivery Feedback

    Jun 6, 2026

    I’ve been trying for over a week to return an item that was advertised to fit an Oreck XL but does not. My return request and subsequent emails have gone unanswered since.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 1
    Full ratings for this review »
  • Callawaykid

    Site Experience Feedback

    Jun 5, 2026

    I found your web site to be one of the easiest to use. It took me right where I needed to be and did not send to a department that was opposite of what i was looking for

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 5, 2026

    I’ve still not received my order but I keep getting asked about my experience with this company. Sounds like one hand doesn’t know what the other is doing.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • N/A

    Site Experience Feedback

    Jun 5, 2026

    - Big selection of products. - Free shipping is a plus. - I wasn't sure what model my vacuum was so I looked to the images to help me figure out the correct filter - one listing had measurements while the other didn't. Although I couldn't confirm the measurements, the one I purchased looks like it'll fit.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • GilyPhily

    Site Experience Feedback

    Jun 5, 2026

    It was effective

    • Overall Rating: N/A
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 5, 2026

    The online order process was easy. EZVacuum sent a different part than what I ordered. I called multiple times to try to get this resolved. Every call was sent to a recording telling me the fastest way to communicate was by filling out a form on their website. I completed the form. One week later I am still waiting on a reply. This is poor customer service.

    • Overall Rating: 2
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 1
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 4, 2026

    I needed new filter inserts for my red Dirt Devil, but none of the hardware or home goods stores have them. The product on your site looked like the right filter... but the filters I received don't fit at all.

    • Overall Rating: 4
    • Would Shop Here Again: 3
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Ande

    Post-Delivery Feedback

    Jun 4, 2026

    My little Riccar R60 Broom Vacuum had lost most of its suction power. But when I removed all the filters the suction was great so I thought perhaps it was just very dirty filters. I decided to replace them with new ones as not all of the filters were washable. I was very happy to find them at a decent price on EZVacuum. As soon as I received them I installed them into my vac and everything was like new again. Yay!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • JC

    Post-Delivery Feedback

    Jun 4, 2026

    Did not approve or receive what I ordered nor what I would consider an acceptable replacement.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 3
    • Customer Support: 2
    Full ratings for this review »
  • Paul

    Post-Delivery Feedback

    Jun 4, 2026

    They made it really easy to find the replacement roller for my vacuum. Sent a couple photos of it, they did the research to ID the part. They had it in stock so I was able to order it, and it was a very reasonable price. It was delivered in just a few days. Their customer service was great. Definitely shopping with them again!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 3, 2026

    I preferred original Bosch vacuum bag like 15 years ago was quieter size and with soft filter

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 3, 2026

    One of the items fit, the other was the item for a Windtunnel 2 and I have windtunnel 3

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • John

    Post-Delivery Feedback

    Jun 3, 2026

    I bought this product because it was a soft horsehair bristle vacuum dust brush. I loved it because it would not damage my painted walls and trim. However, because the horsehair is long on the brush, when I turn on my shop vac, the long horsehair gets sucked into the middle hole and I doesn't pick up all of the dirt and dust on the wood trim etc. If I push down on the brush it just covers up the hole in the middle of the brush even more. I guess the only way to fix that is to trim the horsehair that is closest to the middle so that it's shorter and doesn't get sucked into the hole on the middle of the brush.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 5
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 3, 2026

    This was a great first experience with EZ VACUUM. I was excited to find the company which actually happened by accident. I was even more excited to get a great discount just as I needed vacuum bags. I will definitely pass this company‘s name along to my girlfriend’s.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Den

    Post-Delivery Feedback

    Jun 3, 2026

    Good resource for parts

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • RD

    Post-Delivery Feedback

    Jun 3, 2026

    Ordered a roller brush for a Bissell push broom model 2484! However the roller brush I received was too short for this model only 8 1/2 in. I need one that is 9 3/4 in. long! As of yet I haven't heard from EZVacuum if they have the correct part for this model!!

    • Overall Rating: 2
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 2
    • Customer Support: 7
    Full ratings for this review »
  • Ruthie

    Post-Delivery Feedback

    Jun 3, 2026

    The first and only place I found the part I needed.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • James

    Site Experience Feedback

    Jun 2, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
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