Eastern Leaf Customer Reviews
Eastern Leaf holds a 9.4/10 overall rating and 587 verified post-delivery reviews on Bizrate.
Eastern Leaf Rating
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 82% |
 Neutral | 8% | 13% |
 Negative | 5% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 82% | 80% |
Neutral | 15% | 16% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
Recent Reviews for Eastern Leaf
Showing 1 - 50 of 3,105
Debi
Site Experience FeedbackSep 2, 2026
Good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rich
Site Experience FeedbackSep 2, 2026
Found your site after watching several YTUBE VIDEOS. Site was easy to use. Good overall selection of bonsai offered. Nice detail on the olive tree I chose and liked that skill level needed was provided.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Flint
Site Experience FeedbackSep 2, 2026
It was all good, I was looking for your House Blend soil for a Jasmine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cher
Site Experience FeedbackSep 2, 2026
I love this company!! Years ago I received a tree as a gift and it didn’t survive a move this year!! I’m giving this as a gift to me nephew for his new Home! Cheryl Reuter
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ron
Post-Delivery FeedbackSep 2, 2026
A-1
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
PlantGuyScubby
Post-Delivery FeedbackSep 2, 2026
Package showed up in good time and in with great quality of packeging
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 2, 2026
Eastern Leaf has made this new interest in bonsai easy and fun.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
r
Site Experience FeedbackSep 2, 2026
OK
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
Online Shopper
Site Experience FeedbackSep 2, 2026
i would like to see pictures of the plants for each bonsai seed. Not just pictures of the seeds
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ryan O.
Site Experience FeedbackSep 1, 2026
Easy site to browse
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MD
Site Experience FeedbackSep 1, 2026
Easy to use
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Christian
Site Experience FeedbackSep 1, 2026
Great transaction experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LOUIE
Site Experience FeedbackSep 1, 2026
Will definitely buy more in the future
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
D$
Site Experience FeedbackSep 1, 2026
Great Website. good to see you are No. 1! Congratulations.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Christian
Site Experience FeedbackSep 1, 2026
I dont like how expensive shipping is but the selection is great. I wish the Japanese cherry blossoms were in stock.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackSep 1, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shoes
Site Experience FeedbackSep 1, 2026
I like the pictures and descriptions of the product. It included the age, size,, presence of the plant for its environment. It also gave me the experience level suggested to maintain the tree.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rico NYC
Site Experience FeedbackSep 1, 2026
It was fine
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Alex
Site Experience FeedbackAug 31, 2026
I loved everything about this buying experience. Great product description and as well as great checkout process.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bob
Site Experience FeedbackAug 31, 2026
All good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Michael
Site Experience FeedbackAug 31, 2026
It’s good!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 31, 2026
na
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Gabe Itche
Site Experience FeedbackAug 31, 2026
👍
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ed
Site Experience FeedbackAug 31, 2026
Overall, an excellent experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Silky
Site Experience FeedbackAug 31, 2026
Easy site to navigate. Good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Evergreen
Site Experience FeedbackAug 31, 2026
Efficient
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
no
Site Experience FeedbackAug 31, 2026
all good
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Perfect
Post-Delivery FeedbackAug 31, 2026
Everything was as expected. Ordering was easy. Shipping rime was good. Tree, was in excellent condition and well packaged.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Santi
Site Experience FeedbackAug 30, 2026
The google pay was not working but the input in the credit card section did.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Enrique
Site Experience FeedbackAug 30, 2026
Good quality products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sally
Site Experience FeedbackAug 30, 2026
I'll let you know when I receive my Bonzai!
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
Bueno
Site Experience FeedbackAug 30, 2026
Muy bien
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mikeybugs
Site Experience FeedbackAug 30, 2026
Lots of nice established trees to pick from. Looking forward on getting my first Bonzi Tree! Great competitive price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
the Guy
Site Experience FeedbackAug 30, 2026
I didn't see an option to make the purchase a gift so I wrote it in the order notes because I want the receiver to get a gift receipt only.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
House warming gift
Site Experience FeedbackAug 30, 2026
Great experience ordering gift. I will be ordering again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
-some guy
Site Experience FeedbackAug 29, 2026
I clicked one of the first websites that showed up that seemed to have what I was looking for. Everything seems good.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Seattle
Site Experience FeedbackAug 29, 2026
My experience with eastern leaf has been good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 29, 2026
It was great, just what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mike
Site Experience FeedbackAug 29, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bonsai friend
Site Experience FeedbackAug 29, 2026
Good choices at fair prices Easy to place an order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CJ
Site Experience FeedbackAug 29, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackAug 29, 2026
Website was easy to navigate and clear
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Cesarf
Post-Delivery FeedbackAug 29, 2026
The tree is PERFECT. Looks like it was cared for and allowed to grow to its fullest potential. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Brad
Site Experience FeedbackAug 29, 2026
User friendly site, quick easy ordering process and many options to choose. Well done
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Blames
Post-Delivery FeedbackAug 28, 2026
Easy process. Great product. Ships fast.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 5
Online Shopper
Site Experience FeedbackAug 28, 2026
Great I’ll be buying more
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tee
Post-Delivery FeedbackAug 28, 2026
I wasn’t sure if I wanted to take a chance on ordering live plants online but I did and to my surprise the olive tree seedlings were absolutely beautiful. They all were vibrant and very healthy plants. They care with care instructions and when to assemble them. I would definitely recommend them for any venue or event ♥️
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: N/A
anonymous
Site Experience FeedbackAug 27, 2026
The website seems good, but I haven't received my order yet so I can't say whether I am satisfied with the experience yet!
- Overall Rating: 5
- Would Shop Here Again: 4
- Likelihood To Recommend: 2
Matt
Site Experience FeedbackAug 27, 2026
Great selection, ordered the beginner kit which came with everything I needed to get started.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
DanLuv
Site Experience FeedbackAug 26, 2026
Great like always easy to use. Great layout. Can't complain.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10