Eastern Leaf Customer Reviews
Eastern Leaf holds a 9.4/10 overall rating and 569 verified post-delivery reviews on Bizrate.
Eastern Leaf Rating
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 88% |
 Neutral | 8% | 8% |
 Negative | 5% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 82% | 81% |
Neutral | 15% | 16% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for Eastern Leaf
Showing 1 - 50 of 3,077
Calvin
Site Experience FeedbackAug 9, 2026
it was a nice selection to choose from
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Liljayoneal
Post-Delivery FeedbackAug 9, 2026
I was looking for bonsai soil everywhere I’ve been to all the retail store that claimed to have it. And lo and behold couldn’t find it anywhere. So I looked online and found this awesome site called Greenleaf and that had exactally what I needed at a great price compared to anywhere else. My order arrived the exact time they said it would with no complications, and could track it the whole way through the sites tracking service. I opened the package when I recieved it and it was spot on the exact thing I ordered. I am happy and grateful I ran across and found Grenleaf. I would recommend this site to any and everyone looking for planting supply’s and every thing else they offer. Great company and thanks so much Greenleaf.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
DGood
Site Experience FeedbackAug 9, 2026
Good experience.quuck and easy
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
BigGian
Post-Delivery FeedbackAug 9, 2026
It came super quick alive already watered and looked amazing would definitely recommend
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Oscar
Post-Delivery FeedbackAug 9, 2026
I recommend,my wife love bonsai
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Hwebb
Site Experience FeedbackAug 8, 2026
Easy to navigate website and a great variety of trees. I love that there was a video of the local trees in the Bay Area. Pricing was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 8, 2026
I have no bad experiences. 1st time ordering and the process was fast, easy and simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 8, 2026
First time, we will see how it goes.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tstng
Site Experience FeedbackAug 8, 2026
Site worked well. I would have preferred an endless scrolling experience rather than having to click load more. Everything else seemed ok. I am a senior software engineer that am up for helping out as a side job if you need an experienced engineer.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Bee
Site Experience FeedbackAug 8, 2026
Na
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 8, 2026
Repeat order for item that was out of stock earlier
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jasm
Post-Delivery FeedbackAug 8, 2026
Really good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
Amazing!
Site Experience FeedbackAug 7, 2026
It was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ajnblue
Site Experience FeedbackAug 7, 2026
I am waiting to see the quality of the purchase before making up my mind.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Arrows2016
Site Experience FeedbackAug 7, 2026
Wonderful site and wonderful products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bud
Site Experience FeedbackAug 7, 2026
They have great service customer service that is and the plans come out. Perfect ordering is very simple and as fast excellent company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Betsy
Site Experience FeedbackAug 7, 2026
Easy peasy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Santi
Site Experience FeedbackAug 7, 2026
I love the pictures that show what is available. It makes me want to purchase in the future!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fart
Site Experience FeedbackAug 7, 2026
Yes yes
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 7, 2026
Very good Very pleased
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackAug 6, 2026
Yes very pleased would like to purchase another product from you
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
AJAY
Site Experience FeedbackAug 6, 2026
Great experience with these guys. Tree arrived well taken care off and well packed.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Blames
Site Experience FeedbackAug 6, 2026
Interaction was great. No problems.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 6, 2026
the web site was not at all clear about sending a gift directly to the recipient. Had to call multiple times to s/w a rep. Very bad connections.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackAug 6, 2026
Only complaint is, pot had a small chip on the rim.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Chris
Site Experience FeedbackAug 6, 2026
Super convenient and easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
ZY
Site Experience FeedbackAug 5, 2026
Expedient online service. A website with informative content.
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
Sunshine67
Site Experience FeedbackAug 5, 2026
Site is informative and easy to navigate. I wish there was a spot to add a card with the gift.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Bonsai57
Site Experience FeedbackAug 5, 2026
Thank you for your help
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hookster
Post-Delivery FeedbackAug 5, 2026
My plant arrived in very good condition.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
Carol
Site Experience FeedbackAug 5, 2026
Easy to use.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Red
Post-Delivery FeedbackAug 5, 2026
Item was very well packed and arrived in good shape. If in need of more indoor bonsai, I will definitely buy again from this vendor.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Zac
Post-Delivery FeedbackAug 5, 2026
I bought my first Juniper Bonsai and I could not be happier with the condition of the plant on arrival. Everything was nicely wrapped. The tree was still moist and ready to set up on the back patio. Purchasing a second bonsai next spring!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Scott513
Site Experience FeedbackAug 4, 2026
I love the selection and how the site suggested items I may need for my new plant.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vince
Site Experience FeedbackAug 4, 2026
I had to wait for this item to become available again but looking forward to my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Anonymous
Site Experience FeedbackAug 4, 2026
I have no issues
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 4, 2026
I was disappointed that I didn't find anywhere to add a gift card.
- Overall Rating: 8
- Would Shop Here Again: 3
- Likelihood To Recommend: 5
Cassi
Site Experience FeedbackAug 4, 2026
This was an easy place to start for a gift for someone looking to get into Bonsai.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gooby
Site Experience FeedbackAug 4, 2026
It was good. I feel the pictures could be better and there was no example of what color the pots could be
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bobby
Post-Delivery FeedbackAug 4, 2026
Everything was great. God company to do business with.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Yoli
Site Experience FeedbackAug 4, 2026
It simple and direct to my needs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paca
Site Experience FeedbackAug 4, 2026
Everything about this purchase was great! I really appreciated all the online support in the selection process. Outstanding!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bailen
Site Experience FeedbackAug 4, 2026
Eastern Leaf has everything a bonsai enthusiast could need, whether you're just getting started or have years of experience. The shopping experience is always smooth and user-friendly, and I love the variety of payment options offered. The recommended products feature is especially helpful, making it easy to remember accessories and care items that complement a new bonsai purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Finsfan
Site Experience FeedbackAug 3, 2026
Nice selection, reasonable prices, one stop shop.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Neil J
Site Experience FeedbackAug 3, 2026
a real pleasure especially considering all other bonsai sites
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DanaE
Site Experience FeedbackAug 3, 2026
I kind of knew just what I wanted and had a minor hard time finding it. But once I got to the page I wanted I found my item easily. That could all be because of my limited knowledge.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Claire
Site Experience FeedbackAug 3, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Kit
Post-Delivery FeedbackAug 3, 2026
The little tree arrived on time surprising my husband at work he spent all night studying thr booklet.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: N/A
Rudy
Site Experience FeedbackAug 3, 2026
Overall good experience, I would like to see what trees can be trained with wire
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hatt
Site Experience FeedbackAug 2, 2026
I was well informed and could find things easily
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10