Dr.Jart+ Customer Reviews
Dr.Jart+ holds a 9.2/10 overall rating and 222 verified post-delivery reviews on Bizrate.
Dr.Jart+ Rating
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Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 88% |
 Neutral | 7% | 13% |
 Negative | 5% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 84% |
Neutral | 14% | 15% |
Negative | 3% | 1% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Dr.Jart+
Showing 1 - 50 of 5,508
Stauce
Site Experience FeedbackAug 9, 2026
Interaction with website was easy peasy. Navigation is easy and seamless. Found everything I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gen
Site Experience FeedbackAug 9, 2026
Easy process to get my favorite products. Better deals and love the gifts with purchase :)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sam
Site Experience FeedbackAug 9, 2026
It’s been great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 9, 2026
Very impressive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 9, 2026
Good but wish the discounted price for summer sale populated
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 9, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Abelandia
Site Experience FeedbackAug 9, 2026
I love that I can read what each ingredient does. I also love the products. I would like to buy the tea tree face wash and have not been able to
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Luna
Site Experience FeedbackAug 9, 2026
The website is easy to navigate and is great at explaining what each product is and how to use them. Plus the layout was easy to read. And the sale is always nice. I love this company but I can’t afford it all the time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lagass
Post-Delivery FeedbackAug 9, 2026
Love Jart products best fit my my needs
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Ry
Site Experience FeedbackAug 9, 2026
These products have helped my rosacea and redness of my face!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yari
Site Experience FeedbackAug 9, 2026
I recommend 100 %
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Val
Site Experience FeedbackAug 9, 2026
Love the Cicpair
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Easy
Site Experience FeedbackAug 9, 2026
Cart changed abruptly but was notified and change was easy
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Marti
Site Experience FeedbackAug 9, 2026
I always buy the duo Bakuchiol cream and lotion. I use the lotion in the morning and the cream at night. The cream is rich and the lotion absorbs nicely. I have extremely sensitive skin and have never had a problem.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Notaniguana
Site Experience FeedbackAug 8, 2026
The website experience was fairly smooth but I think that items that have sold out should be removed, rather than just listed as “sold out.” Love most of the products I’ve purchased, by the way.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Liz
Site Experience FeedbackAug 8, 2026
I only buy from the website because i enjoy the freebies
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eve
Site Experience FeedbackAug 8, 2026
enjoyed bonuses and prefer to show these kind of products from the official website as I know the quality and storage conditions are met
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Peaches
Site Experience FeedbackAug 8, 2026
Excellent Products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skyyyyyy
Site Experience FeedbackAug 7, 2026
I love all of the products from Dr. Jart. I have been using them for 14 years! Very satisfied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gingersnap
Site Experience FeedbackAug 7, 2026
Shopping was easy and deals were clearly outlined - no complaints!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lili
Site Experience FeedbackAug 7, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 7, 2026
Winderfull
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Denny
Site Experience FeedbackAug 6, 2026
Easy professional experience when placing orders.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Auzzie
Site Experience FeedbackAug 6, 2026
Very easy experience. Prices are clearly stated. Website is well organized and very clean looking. Checkout is simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ishkebab
Site Experience FeedbackAug 6, 2026
well organized and easy to follow
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Amber S.
Site Experience FeedbackAug 6, 2026
I have used one mask so far and really liked it.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Rockie
Site Experience FeedbackAug 6, 2026
Very pleased with the special offers available on the Dr. Jart website! The added value and exclusive promotions definitely make me more inclined to purchase directly from Dr. Jart rather than through a third-party retailer. It makes shopping directly with the brand feel much more worthwhile.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jo
Site Experience FeedbackAug 6, 2026
Easy to find products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Annie
Site Experience FeedbackAug 6, 2026
Very easy to navigate and find what i needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Poe
Site Experience FeedbackAug 6, 2026
Sometimes it can be difficult to find what I’m looking for. I know it’s there, but I have to click several different sections to find it.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Eleniko
Site Experience FeedbackAug 6, 2026
I've been using this product for 4 years. I'm 60 and my skin is in a very goos state. No wrinkles. I even don't think about xhanging the product. Thank u
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Girl
Site Experience FeedbackAug 5, 2026
Easy to order
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
gokce
Site Experience FeedbackAug 5, 2026
it was easy to use but the offer page did not work
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
A
Site Experience FeedbackAug 5, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cryokelly
Post-Delivery FeedbackAug 5, 2026
This is a high end brand. It's not cheap, but it's worth the money. It isn't for anti aging, but it will help you age better.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 1
niki
Site Experience FeedbackAug 5, 2026
fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ronnie65
Site Experience FeedbackAug 5, 2026
The website is very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JJ
Site Experience FeedbackAug 4, 2026
This is great and i love their products so much
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cat
Site Experience FeedbackAug 4, 2026
Easy to navigate. Disappointed with discount it said 15% off and free shipping and free mask but it only gave 15% off
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackAug 4, 2026
I love the cicapair moisturizer and saw good things about the overnight cream so I figured I'd try the overnight cream because I'm in the market for a new one and I'm very excited to try my free anti-aging moisturizer as well. I was disappointed that you were out of the smaller size of the cicapair and there was one other thing I wanted to try that was sold out, but otherwise very average but on the good end shopping experience
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jessica Kenney
Site Experience FeedbackAug 4, 2026
I love Dr. Jart products. They help so much with roseacea. The whole checkout process is easy and the prices for the product you get are great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Enie
Site Experience FeedbackAug 4, 2026
Website is very good. I love Dr. Jart Cicapair products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nicky
Site Experience FeedbackAug 3, 2026
Dr. Jart has been amazing for my skin care and the website is easy and seamless
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kiki
Site Experience FeedbackAug 3, 2026
It was great, except I was hoping to shop by “concern” but that wasn’t an option
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MERI
Site Experience FeedbackAug 3, 2026
I love dr.jart
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
206kah
Site Experience FeedbackAug 2, 2026
I am in love with your Ceramidan (SP!) face moisturizer! It has been amazing for my rosacea. Also love your sunscreen!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
E
Site Experience FeedbackAug 2, 2026
The only issue was that I couldn't return when I made a typo in the email, so I had to close the tab and restart.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kim
Site Experience FeedbackAug 2, 2026
I like how easy it os to navigate the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
shasbax84
Site Experience FeedbackAug 2, 2026
Easy to find what I was looking for and make the purchase. Shipping is reasonable and descriptions are clear.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carli
Site Experience FeedbackAug 2, 2026
Good descriptions of products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10