Dr.Jart+ Customer Reviews
Dr.Jart+ holds a 9.1/10 overall rating and 221 verified post-delivery reviews on Bizrate.
Dr.Jart+ Rating
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Learn more about reviewsOverall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 85% | 75% |
 Neutral | 8% | 25% |
 Negative | 7% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 83% |
Neutral | 14% | 15% |
Negative | 3% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.5 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Dr.Jart+
Showing 1 - 50 of 5,557
Rong
Site Experience FeedbackJul 30, 2026
This is my first time using this website, and I'm very pleasantly surprised. I really like it, and I will definitely order their products again. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jida
Site Experience FeedbackJul 30, 2026
very good website easy to see the product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paige
Site Experience FeedbackJul 30, 2026
I'm a big fan of Dr.Jart+ products and have bought them for many years, but recently I switched over to buying directly from Dr.Jart+ rather than from retailers like Sephora. Part of this is because of the regular sales and discounts offered on the website, as well as the bundle options of products I regularly use. Since Dr.Jart+ offers free shipping starting at a fairly low purchase price, it more than matches the free shipping with Sephora Rouge for me. It's also nice to get free samples and gifts with my purchase! Sephora offers samples too, but Dr.Jart+ obviously always sends Dr.Jart+ products (which I am more likely to use), and they are often full sized. The website functions well; I have no complaints about that.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mac
Site Experience FeedbackJul 30, 2026
Easy to order great descriptions for products . Appreciate the discounts and samples provided .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AMD
Site Experience FeedbackJul 29, 2026
Great products, check out was a little confusing
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
promotional product
Site Experience FeedbackJul 29, 2026
The promotion that was emailed to me does not exist with the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Anita P
Site Experience FeedbackJul 29, 2026
I think Dr Jart+'s website is very easy to navigate, and it offers a lot of information about the products, which I have found to be true after using just a few Dr Jart+ products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hannah
Site Experience FeedbackJul 29, 2026
I love the website, love the products more!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alex
Site Experience FeedbackJul 29, 2026
It is confusing situation with back orders. I would like to be informed about the part of the order that ships later more frequently. It looks like the product is available again, but there is no information when it will be shipped
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Mac
Site Experience FeedbackJul 28, 2026
I like that you can search products by product type (category) and also by skin care family (collection). It was easy to see all of the offers and promotional items that were in my cart, and I liked that the birthday promo could still apply even with the free gifts!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Maureen
Site Experience FeedbackJul 28, 2026
very easy to use!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kasey
Site Experience FeedbackJul 28, 2026
It was very nice this time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paige s
Site Experience FeedbackJul 27, 2026
Super easy to navigate and they always have the best deals!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
miki
Site Experience FeedbackJul 27, 2026
very easy to navigate the products and quick and easy check out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bobs skin care
Site Experience FeedbackJul 26, 2026
Easy experience and products were clearly designed and marketed. Ingredients were made clear and company focused on customer satisfaction and quality of products were very transparent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Seaala
Site Experience FeedbackJul 26, 2026
Dr.Jart has been my choice brand for over 10 years because the BB cream is the best out there.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Olena B
Site Experience FeedbackJul 26, 2026
I've had a great experience with Dr. Jart+ products. They give my skin a healthy glow while providing excellent coverage. I have allergies to many face products, but I've never had a reaction to any Dr. Jart+ product. It's one of the few skincare and makeup brands I can rely on, and I highly recommend it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 26, 2026
I wish there was a way to opt out of the "free gifts." I don't need items I didn't ask for cluttering up my home and in the interest of reducing my carbon footprint I don't usually get those. I didn't see a way to opt out of them though.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Madi
Site Experience FeedbackJul 25, 2026
Easy to use!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deanna
Site Experience FeedbackJul 25, 2026
I was looking for new skin care and I wasn’t sure what I wanted, but I found some things that I’m excited to try. I was disappointed to see that some things were out of stock, but I understand that happens. I just hope they’re not being phased out.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Blue
Site Experience FeedbackJul 25, 2026
I love the moisturizer. My skin feels soft and looks great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lisa
Site Experience FeedbackJul 24, 2026
Website is easy to navigate and purchase items. Love the extra sample items they offer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mechmom
Site Experience FeedbackJul 24, 2026
easy to maneuver
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
jFox
Site Experience FeedbackJul 23, 2026
It’s a very easy site to navigate. More coupons would be nice. Overall great experience. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LaGazz
Site Experience FeedbackJul 23, 2026
Great website easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rie
Site Experience FeedbackJul 23, 2026
Simple and details offered.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nvoelk
Site Experience FeedbackJul 23, 2026
I LOVE Dr. Jart products!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Margie
Site Experience FeedbackJul 22, 2026
Really loved how informative they are!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 22, 2026
Promo code was not easy to enter.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ley
Site Experience FeedbackJul 21, 2026
Great! Easy and simple
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lynn
Site Experience FeedbackJul 21, 2026
I knew what I was looking for so I didn't spend much time on the site. But it was easy to find what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 20, 2026
Good was the quickness
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 20, 2026
The web design is modern and simple. Easy to find the product I wanted. Nice photos of color matching
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carolyn
Site Experience FeedbackJul 19, 2026
It’s my first time on this website and using Dr. Jart, I got a welcome code but I can’t use it unless I spend $50!!! Why would I spend $50 on a product that I don’t know works. I think it’s a scam this welcome code I didn’t even get 15% off
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Skelly
Site Experience FeedbackJul 19, 2026
I needed some new items, and the layout of the site was easy to follow. I appreciated the offers being clearly stated and a user friendly place to find it. The descriptions of each product and reasons to use them is very helpful. The website is very clear, precise, and easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SkinCare
Site Experience FeedbackJul 19, 2026
Easy to navigate, I wish the face masks were categorized a bit better
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 18, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Miss Pity Pat
Site Experience FeedbackJul 18, 2026
Very good Easy to use
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Cleo
Site Experience FeedbackJul 18, 2026
Es exelente 👌
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 18, 2026
I am glad I got 15% discount on my first purchase. I encountered a occurring problem with the website when checking out. Your website crashes when I get to proceed in checking out. I hope you can resolve this problem. I really like your products and offers.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Tigerlily
Site Experience FeedbackJul 17, 2026
I used my mobile to purchase my order and found no difficulty doing so. The site is easy to navigate and find what you're looking for.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
BBQ Lee
Site Experience FeedbackJul 17, 2026
I love these products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 17, 2026
Sometimes the website won’t load and can be a bit glitchy. Other than that I love the site and brand.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ana
Site Experience FeedbackJul 17, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
LVF
Site Experience FeedbackJul 17, 2026
My acne prone daughter loves your toner!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Justine
Site Experience FeedbackJul 17, 2026
I had no issues with the website. Easy to use!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SJ
Site Experience FeedbackJul 17, 2026
Easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KJ
Site Experience FeedbackJul 16, 2026
Great experience
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Ekna7609
Site Experience FeedbackJul 16, 2026
I had trouble logging in with my auto filled password. But if I typed it in it would take it fine.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hopeful
Site Experience FeedbackJul 16, 2026
Very impressed with quality!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10