Dr.Jart+ Reviews | Verified Customer Reviews at Bizrate Surveys
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Dr.Jart+ Reviews - 6,006 Review - 9.3/10

Jan 9, 2025

Dr.Jart+ Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.2 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.5 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%89%

Neutral

12%9%

Negative

2%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.6 out of 10

Shipping Charges

Satisfaction with shipping charges

9.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Dr.Jart+

Showing 1 - 20 of 6,006

Tassie Chic

Site Experience Feedback

Dec 15, 2024

Very satisfied with the efficiency of the website.


Post-Delivery Feedback

Jan 07, 2025

I really like your products and continue to try more.

Vicki

Site Experience Feedback

Dec 21, 2024

The website is clear and easy to navigate. Other merchants tend not to have my shade in stock but buying directly from Dr jart they always have it.


Post-Delivery Feedback

Jan 07, 2025

It's easiest to find my shade directly on the Dr jart website

Ana

Site Experience Feedback

Dec 20, 2024

It was simple and easy to use, not overwhelming, prices match what I saw from other merchants

Olenka

Site Experience Feedback

Jan 05, 2025

Bug free and user friendly website, easy to find any product

Online Shopper

Site Experience Feedback

Jan 05, 2025

Good

HC

Site Experience Feedback

Jan 05, 2025

Great varieties and selection of products. Well worth the price.

Online Shopper

Site Experience Feedback

Jan 05, 2025

Great experience

Jess

Site Experience Feedback

Jan 05, 2025

Experience was great! Easy to navigate and check out. I found exactly what I wanted and was surprised to find some free masks in my cart as well!

Great experience

Site Experience Feedback

Jan 05, 2025

Found the product easily, quick and easy checkout. Good discount for first time purchase and great free gift.

Shannon

Site Experience Feedback

Jan 05, 2025

good - wish you could apply more coupons/discounts (stack them)

Jen

Site Experience Feedback

Jan 05, 2025

I really like that I can find the products I’m looking for quickly by using the menu.

Rubie

Site Experience Feedback

Jan 05, 2025

It was very easy to navigate and find the product I was looking for.

Quorra

Site Experience Feedback

Jan 05, 2025

Have read about Dr. Jart products and was interested in the redness reducing face creme. My Dermatologist recommended too, I have Rosacea.

JB

Site Experience Feedback

Jan 05, 2025

Good product description and use instructions

Rocio

Site Experience Feedback

Jan 05, 2025

Everything was ok. I was positively surprised by the additional gifts given at the end of the order

Mels

Site Experience Feedback

Dec 19, 2024

I love the free stuff I get just from the other stuff I buy

Elizabeth

Site Experience Feedback

Jan 05, 2025

I have been buying Dr. Jart for years from Sephora. The website is great!!! I will continue to purchase this way. Thanks for the special gifts.

Ally

Site Experience Feedback

Jan 05, 2025

I like the advertisement layout on what’s new, new offers.

SaraDelling

Site Experience Feedback

Jan 05, 2025

I love the simplicity of the website design, as well as the simplicity of the product design. It makes it very easy to understand and find what I want. I'm so excited about finding these products. My sensitive skin can be difficult, but I love how the ingredients used in Dr. darts are so effective yet gentle

Juan

Site Experience Feedback

Jan 05, 2025

n/a