Dr.Jart+ Reviews - 6,006 Review - 9.3/10
Dr.Jart+ Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 89% |
Neutral | 12% | 9% |
Negative | 2% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
9.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Dr.Jart+
Showing 1 - 20 of 6,006
Tassie Chic
Site Experience Feedback
Dec 15, 2024
Very satisfied with the efficiency of the website.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Tassie Chic
Post-Delivery Feedback
Jan 07, 2025
I really like your products and continue to try more.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Vicki
Site Experience Feedback
Dec 21, 2024
The website is clear and easy to navigate. Other merchants tend not to have my shade in stock but buying directly from Dr jart they always have it.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Vicki
Post-Delivery Feedback
Jan 07, 2025
It's easiest to find my shade directly on the Dr jart website
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Ana
Site Experience Feedback
Dec 20, 2024
It was simple and easy to use, not overwhelming, prices match what I saw from other merchants
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Olenka
Site Experience Feedback
Jan 05, 2025
Bug free and user friendly website, easy to find any product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 05, 2025
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
HC
Site Experience Feedback
Jan 05, 2025
Great varieties and selection of products. Well worth the price.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 05, 2025
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jess
Site Experience Feedback
Jan 05, 2025
Experience was great! Easy to navigate and check out. I found exactly what I wanted and was surprised to find some free masks in my cart as well!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Great experience
Site Experience Feedback
Jan 05, 2025
Found the product easily, quick and easy checkout. Good discount for first time purchase and great free gift.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shannon
Site Experience Feedback
Jan 05, 2025
good - wish you could apply more coupons/discounts (stack them)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jen
Site Experience Feedback
Jan 05, 2025
I really like that I can find the products I’m looking for quickly by using the menu.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Rubie
Site Experience Feedback
Jan 05, 2025
It was very easy to navigate and find the product I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Quorra
Site Experience Feedback
Jan 05, 2025
Have read about Dr. Jart products and was interested in the redness reducing face creme. My Dermatologist recommended too, I have Rosacea.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JB
Site Experience Feedback
Jan 05, 2025
Good product description and use instructions
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rocio
Site Experience Feedback
Jan 05, 2025
Everything was ok. I was positively surprised by the additional gifts given at the end of the order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mels
Site Experience Feedback
Dec 19, 2024
I love the free stuff I get just from the other stuff I buy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Elizabeth
Site Experience Feedback
Jan 05, 2025
I have been buying Dr. Jart for years from Sephora. The website is great!!! I will continue to purchase this way. Thanks for the special gifts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ally
Site Experience Feedback
Jan 05, 2025
I like the advertisement layout on what’s new, new offers.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
SaraDelling
Site Experience Feedback
Jan 05, 2025
I love the simplicity of the website design, as well as the simplicity of the product design. It makes it very easy to understand and find what I want. I'm so excited about finding these products. My sensitive skin can be difficult, but I love how the ingredients used in Dr. darts are so effective yet gentle
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Juan
Site Experience Feedback
Jan 05, 2025
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »