Dr.Jart+ Customer Reviews
Dr.Jart+ holds a 9.2/10 overall rating and 222 verified post-delivery reviews on Bizrate.
Dr.Jart+ Rating
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Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 88% |
 Neutral | 7% | 13% |
 Negative | 7% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 83% |
Neutral | 14% | 16% |
Negative | 3% | 1% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Dr.Jart+
Showing 1 - 50 of 5,516
Denny
Site Experience FeedbackAug 6, 2026
Easy professional experience when placing orders.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Auzzie
Site Experience FeedbackAug 6, 2026
Very easy experience. Prices are clearly stated. Website is well organized and very clean looking. Checkout is simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ishkebab
Site Experience FeedbackAug 6, 2026
well organized and easy to follow
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Amber S.
Site Experience FeedbackAug 6, 2026
I have used one mask so far and really liked it.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Rockie
Site Experience FeedbackAug 6, 2026
Very pleased with the special offers available on the Dr. Jart website! The added value and exclusive promotions definitely make me more inclined to purchase directly from Dr. Jart rather than through a third-party retailer. It makes shopping directly with the brand feel much more worthwhile.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jo
Site Experience FeedbackAug 6, 2026
Easy to find products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Annie
Site Experience FeedbackAug 6, 2026
Very easy to navigate and find what i needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Poe
Site Experience FeedbackAug 6, 2026
Sometimes it can be difficult to find what I’m looking for. I know it’s there, but I have to click several different sections to find it.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Eleniko
Site Experience FeedbackAug 6, 2026
I've been using this product for 4 years. I'm 60 and my skin is in a very goos state. No wrinkles. I even don't think about xhanging the product. Thank u
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Girl
Site Experience FeedbackAug 5, 2026
Easy to order
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
gokce
Site Experience FeedbackAug 5, 2026
it was easy to use but the offer page did not work
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
A
Site Experience FeedbackAug 5, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cryokelly
Post-Delivery FeedbackAug 5, 2026
This is a high end brand. It's not cheap, but it's worth the money. It isn't for anti aging, but it will help you age better.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 1
niki
Site Experience FeedbackAug 5, 2026
fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ronnie65
Site Experience FeedbackAug 5, 2026
The website is very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JJ
Site Experience FeedbackAug 4, 2026
This is great and i love their products so much
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cat
Site Experience FeedbackAug 4, 2026
Easy to navigate. Disappointed with discount it said 15% off and free shipping and free mask but it only gave 15% off
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackAug 4, 2026
I love the cicapair moisturizer and saw good things about the overnight cream so I figured I'd try the overnight cream because I'm in the market for a new one and I'm very excited to try my free anti-aging moisturizer as well. I was disappointed that you were out of the smaller size of the cicapair and there was one other thing I wanted to try that was sold out, but otherwise very average but on the good end shopping experience
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jessica Kenney
Site Experience FeedbackAug 4, 2026
I love Dr. Jart products. They help so much with roseacea. The whole checkout process is easy and the prices for the product you get are great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Enie
Site Experience FeedbackAug 4, 2026
Website is very good. I love Dr. Jart Cicapair products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nicky
Site Experience FeedbackAug 3, 2026
Dr. Jart has been amazing for my skin care and the website is easy and seamless
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kiki
Site Experience FeedbackAug 3, 2026
It was great, except I was hoping to shop by “concern” but that wasn’t an option
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MERI
Site Experience FeedbackAug 3, 2026
I love dr.jart
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
206kah
Site Experience FeedbackAug 2, 2026
I am in love with your Ceramidan (SP!) face moisturizer! It has been amazing for my rosacea. Also love your sunscreen!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
E
Site Experience FeedbackAug 2, 2026
The only issue was that I couldn't return when I made a typo in the email, so I had to close the tab and restart.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kim
Site Experience FeedbackAug 2, 2026
I like how easy it os to navigate the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
shasbax84
Site Experience FeedbackAug 2, 2026
Easy to find what I was looking for and make the purchase. Shipping is reasonable and descriptions are clear.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carli
Site Experience FeedbackAug 2, 2026
Good descriptions of products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Olga E.
Site Experience FeedbackAug 1, 2026
The website is easy to navigate and all products have full descriptions. Love this brand. Face masks are the best.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Parm
Site Experience FeedbackAug 1, 2026
good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bee
Site Experience FeedbackAug 1, 2026
Product was easy to order. Completed purchase with ease. Surprise coupon made it much less than I budgeted which was very nice to see.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ron Dobbins
Site Experience FeedbackAug 1, 2026
Good experience, only reason I was confused was due to it being my first time ever looking at these products. Some vocabulary could be made simpler.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jules
Site Experience FeedbackAug 1, 2026
Easy to find what I was looking for, most relevant deals automatically added
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jj
Site Experience FeedbackAug 1, 2026
Went to view bag a few times before I could get to checkout page. Other than that no problem
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Roger
Site Experience FeedbackJul 31, 2026
Loved the free gifts!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 31, 2026
Reliable interaction and shopping experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Amanda
Site Experience FeedbackJul 31, 2026
Great products, all products I’ve ordered have been high quality!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Leon
Site Experience FeedbackJul 31, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
La Flor de Iztapalapa
Site Experience FeedbackJul 31, 2026
First of all! How sweet to get one or two gifts when you make a big purchase. It has been great navigating the website. There is so much information in there to help you understand what could be beneficial to you. I love that it is interactive and it gives you recommendations based on the searches you make. Thank you Dr.Jart!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Anna
Site Experience FeedbackJul 31, 2026
Would be nice to have a clear product selection by skin type
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HappyLife
Site Experience FeedbackJul 31, 2026
Easywebsitetogetaround.reallylikethevaluepackages
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Krishna
Site Experience FeedbackJul 31, 2026
i was very happy with parches DR Jart
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beth
Site Experience FeedbackJul 31, 2026
Easy to navigate. Product colors and descriptions are good, but I can never find anyone that has my skin tone so it’s always a guess. I was using the old BB and in the summer had to mix light and ligh-medium so I ordered the same for the new BB.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rong
Site Experience FeedbackJul 30, 2026
This is my first time using this website, and I'm very pleasantly surprised. I really like it, and I will definitely order their products again. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jida
Site Experience FeedbackJul 30, 2026
very good website easy to see the product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paige
Site Experience FeedbackJul 30, 2026
I'm a big fan of Dr.Jart+ products and have bought them for many years, but recently I switched over to buying directly from Dr.Jart+ rather than from retailers like Sephora. Part of this is because of the regular sales and discounts offered on the website, as well as the bundle options of products I regularly use. Since Dr.Jart+ offers free shipping starting at a fairly low purchase price, it more than matches the free shipping with Sephora Rouge for me. It's also nice to get free samples and gifts with my purchase! Sephora offers samples too, but Dr.Jart+ obviously always sends Dr.Jart+ products (which I am more likely to use), and they are often full sized. The website functions well; I have no complaints about that.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mac
Site Experience FeedbackJul 30, 2026
Easy to order great descriptions for products . Appreciate the discounts and samples provided .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AMD
Site Experience FeedbackJul 29, 2026
Great products, check out was a little confusing
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
promotional product
Site Experience FeedbackJul 29, 2026
The promotion that was emailed to me does not exist with the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10