Dr.Jart+ Customer Reviews
Dr.Jart+ holds a 9.3/10 overall rating and 224 verified post-delivery reviews on Bizrate.
Dr.Jart+ Rating
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 82% |
 Neutral | 10% | 18% |
 Negative | 4% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 83% |
Neutral | 15% | 15% |
Negative | 3% | 1% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.5 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Dr.Jart+
Showing 1 - 50 of 5,431
Alma
Site Experience FeedbackAug 23, 2026
Very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mariah
Site Experience FeedbackAug 23, 2026
I am glad to know that Korean product I bought when I was in Korea can be found in USA with very competitive pricing. Some product like Dr. Jart+ Barrier cream ,creme protectrice power derma is not available yet to purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mita
Site Experience FeedbackAug 23, 2026
So, Thankful I came directly to the Dr.Jart+ website. I got a way better deal than other sites, which allowed me to bevable to get other products to try. I Fell in love with the BB tinted cream that I tried at a store and I know I needed to have it. So happy I bought it off the site vs getting it at the store. Can't wait to try more of the products available ☺️
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hd
Site Experience FeedbackAug 23, 2026
Very easy loved the little extra gifts with purchase. I loved the products and order again
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Exm626
Site Experience FeedbackAug 23, 2026
When selecting PayPal, there were some issues processing my order.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 23, 2026
Very easy process. Love the discount!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jenna
Site Experience FeedbackAug 23, 2026
Great so far! Wish they had more promotions and more mini sizes to try different products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vic
Site Experience FeedbackAug 23, 2026
Found what I wanted right away. Also it was on sale
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Fred
Site Experience FeedbackAug 23, 2026
good...easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sara B recurring customer
Site Experience FeedbackAug 23, 2026
Dr jart is great but I cannot purchase my products I normally get even when they restock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sam
Site Experience FeedbackAug 23, 2026
fun images!
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Pziwyo
Site Experience FeedbackAug 23, 2026
Dr. Jart has changed my skin for the better. I no longer have random rashes. Life changing!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Diva 65
Post-Delivery FeedbackAug 23, 2026
Dr Jart has the best skincare products. They are easy to use and reasonably priced.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
User friendly
Site Experience FeedbackAug 23, 2026
It is very user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Romashka
Site Experience FeedbackAug 23, 2026
I really enjoy shopping on the Dr. Jart+ website. It is easy to navigate, visually appealing, and the product information is clear and helpful, which makes it easy to choose the right products. I also appreciate the detailed product descriptions and attractive visuals. It would be great to have more loyalty discounts or rewards for returning customers. The prices are a little on the higher side, but the products feel high-quality, and when there is a sale, it is definitely worth taking advantage of it. Overall, I have a very positive impression of both the website and the products.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
MC2
Site Experience FeedbackAug 23, 2026
Well you changed one of your products that I buy frequently BB Premium Beauty Balm and no longer have the color that I have purchased in the past. Taking a chance that this new color will work.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 23, 2026
This was my secret order. I like the moisturizer very much. I have told several friends about Dr. Jart.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackAug 23, 2026
New customer discount not applied however free mask and shipping applied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Muku
Site Experience FeedbackAug 23, 2026
This product suits my skin perfectly, and I’ve been buying it repeatedly for years. I have atopic, sensitive skin, but since discovering this product, I’ve had almost no skin issues. I will definitely keep using it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steph
Site Experience FeedbackAug 22, 2026
I loved they explain pretty well about how the products making easier to Choose the best of for my skin
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cali
Site Experience FeedbackAug 22, 2026
Easy to shop, several items out of stock
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Garden Witch
Site Experience FeedbackAug 22, 2026
Website simple and easy to use
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Desy
Site Experience FeedbackAug 22, 2026
Shoud be more straight forward and shipping is too high
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 22, 2026
The stated discount was there and I’m glad I didn’t have to add a code for the discount listed in my email.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Syd
Site Experience FeedbackAug 22, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Margot
Site Experience FeedbackAug 22, 2026
Interaction both times ordering on their website has been quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jenn904
Site Experience FeedbackAug 22, 2026
Finally skincare that makes my skin look and feel good at 42, and wake up feeling refreshed and glowing! I would love to eventually see more new products but my absolute favorites are the ceramides, the heavier face cream was my least favorite wit the heavier texture and it did not have much effect on my skin.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Havva
Site Experience FeedbackAug 22, 2026
Website needs to be improved and also did not get some emails send by your website
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
BSwan0486
Site Experience FeedbackAug 22, 2026
Website was easy to navigate. For reviews, wish it was defaulted to most recent. Overall a good shopping experience like usual.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
None
Site Experience FeedbackAug 22, 2026
Unable to delete item from bag
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Tiffany
Site Experience FeedbackAug 22, 2026
standard shopping experience but would be nice to be able to quickly see your mask packs rather than continue scrolling down mask category
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Klinty
Site Experience FeedbackAug 22, 2026
So easy to order and checkout. So easy to find the products I’m looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackAug 21, 2026
Somewhat slow loading, but checkout and discount smooth and appropriated!
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Shelby
Site Experience FeedbackAug 21, 2026
Had a good experience, found exactly what I was looking for, except it’s out of stock.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Vero
Site Experience FeedbackAug 21, 2026
Website was easy to use and checkout with PayPal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nancy
Site Experience FeedbackAug 21, 2026
Sold out my regular product shade and my back up color was also sold out but allowed to purchase on waitlist so unclear why I couldn't do the same with my primary shade.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Suym
Site Experience FeedbackAug 21, 2026
My overall experience with the website was good. There was no bugginess, and items were listed clearly. The actual interface makes for a clear reading experience as well. One thing I appreciated was being able to purchase as a guest and not having to create an account. It made checkout quick and easy.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Woot
Site Experience FeedbackAug 21, 2026
Very easy only thing was that all of my items are out of stock so will have to wait longer to receive the items, now I know to order sooner for next time. But overall love the products, Has helped my sons skin 100% night and day difference..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lin
Site Experience FeedbackAug 21, 2026
I am happy to finally find something that works on the redness of my face.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jen
Site Experience FeedbackAug 21, 2026
I wish there was a "quiz" to help me find recommended products
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Glowing
Site Experience FeedbackAug 21, 2026
It’s clear and easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lely
Site Experience FeedbackAug 21, 2026
No issues, I was able to place my order easily.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SweetPea
Site Experience FeedbackAug 21, 2026
Came to the site to purchase my fave products because of the sale. Easy to add them all and checkout. Was a little confused when trying to add promo codes as they weren’t working and there was no error message. Assuming it was because all items were on sale anyway.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CCourtney
Site Experience FeedbackAug 20, 2026
I’m using my phone and found the site easy to to use and find different products to consider
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dunzle
Site Experience FeedbackAug 20, 2026
The ceramidin barrier repair cream is the best moisturizer I have ever used. My skin drinks it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
S
Site Experience FeedbackAug 20, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Ree
Site Experience FeedbackAug 20, 2026
I had a wonderful experience with the Dr. Jart+ website today. I found it easy to explore the products and really enjoyed learning more about the different skincare options. I especially love the Ceramidin cream because it has helped my skin so much. My experience with the brand has been very positive, and it has made me excited to try more Dr. Jart+ products. Overall, I’m very happy with the website, the products, and the brand.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Caitlin
Site Experience FeedbackAug 20, 2026
Like the 30% off site wide!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tara
Site Experience FeedbackAug 20, 2026
The website works great and ordering was easy. Sale price is great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dr SJ
Site Experience FeedbackAug 20, 2026
Website was aesthetically pleasing and easy to navigate, but email sign up did not work to get initial 15% off and code once received (only worked via text) did not apply to cart but also didn't show an error message if it was invalid for this purhcase
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10