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Dr.Jart+ Reviews - 243 Post-Delivery Reviews - 9.1/10

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Most Current Certification:
Jun 17, 2026

Dr.Jart+ Rating

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Post-Delivery Feedback - 243 Reviews

Overall Satisfaction:

9.1out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

84%88%
Neutral rating icon

Neutral

9%0%
Negative rating icon

Negative

7%12%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 5,717 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

85%82%
Neutral rating icon

Neutral

12%14%
Negative rating icon

Negative

3%4%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.6 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

Recent Reviews for Dr.Jart+

Showing 1 - 50 of 5,960

  • Tyler

    Site Experience Feedback

    Jun 16, 2026

    Intuitive UI, but the cart popping up every time I add something to it was a bit frustrating.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 16, 2026

    Such a bad experience. Why don’t you have Apple Pay ?

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    Full ratings for this review »
  • Best Beauty Balm lady!

    Site Experience Feedback

    Jun 16, 2026

    Love BB premium beauty balm spf 40

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Rachel W.

    Site Experience Feedback

    Jun 16, 2026

    I’m very pleased. I got free products that I wanted to try!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Del

    Site Experience Feedback

    Jun 16, 2026

    My experience was positive. The interface is easy to use.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dani

    Site Experience Feedback

    Jun 16, 2026

    I like the complementary items and coupons . Easy to check out

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Alyssa

    Site Experience Feedback

    Jun 16, 2026

    I was looking to review all your products, it seemed I could only select from the menu which products are broken apart. So there was not a page to review all.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • PSadrin

    Site Experience Feedback

    Jun 16, 2026

    Very happy. Easy to use.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • ReneezyV

    Site Experience Feedback

    Jun 16, 2026

    Website is easy to navigate. Not overloaded with options.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Weeda

    Post-Delivery Feedback

    Jun 16, 2026

    Yes I told my friend about my purchase I love this face product

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Reba

    Site Experience Feedback

    Jun 16, 2026

    Easy to navigate, could offer more bundles, password wasn’t saved for login

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • sue

    Site Experience Feedback

    Jun 16, 2026

    Like Dr Jart products very much. Feels very good on skin.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Alexa

    Site Experience Feedback

    Jun 16, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Boohh

    Site Experience Feedback

    Jun 15, 2026

    The best ever

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Ed

    Site Experience Feedback

    Jun 15, 2026

    Excellent

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bernnet77

    Site Experience Feedback

    Jun 15, 2026

    Easy to find products

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Azza

    Site Experience Feedback

    Jun 15, 2026

    The checkout is confusing if paying in installments. The website takes awhile to load and not easily returns to browsing pages. The cart does not update correctly sometimes and a sale for hydro plump solution did not populate when added to cart there are often products saying on sale but actually are not

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Becky

    Site Experience Feedback

    Jun 15, 2026

    Website is good. However, I am unsure if I will receive the promotional gift since I spent more than $70.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kenny

    Site Experience Feedback

    Jun 15, 2026

    Great interface and easy to navigate

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sarah Nicole

    Site Experience Feedback

    Jun 15, 2026

    I’ve genuinely never been so impressed with a skincare product. I love that the site isn’t overwhelmed with too many products as well. It’s simple and to the point, and shows that instead of putting half effort into many products, you put full effort into fewer products. I appreciate it!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Chie

    Site Experience Feedback

    Jun 15, 2026

    I have no problem with ordering on the website

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jofi

    Site Experience Feedback

    Jun 15, 2026

    Easy to find what I am looking for. Love the products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Evie

    Site Experience Feedback

    Jun 15, 2026

    The website was very easy to use no complications no problems with my order neither finding the products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Angie

    Post-Delivery Feedback

    Jun 15, 2026

    I recommended Dr. Jart+ to all three of my daughters. I have seen a visible difference in my skin.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 15, 2026

    All great, no complaints

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 14, 2026

    Clocked on it because the email said 25% off site wide and yet the things I got were not marked down.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Em

    Site Experience Feedback

    Jun 14, 2026

    This website is so easy to navigate through on what you're looking for. I love that it gives a free gift with every purchase/item.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Chichi

    Site Experience Feedback

    Jun 14, 2026

    Easy checkout

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rex

    Site Experience Feedback

    Jun 14, 2026

    I am new to these products, but I love them so far. I use the color correction but wanted something with sunscreen.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • KLeary

    Site Experience Feedback

    Jun 14, 2026

    I absolutely love Dr.Jart+ products. I am a loyal customer and swear by a number of them, including the green cream. I do wish there was a gift option when you order products online. I sent this to a friend for her birthday and would like to send it without a receipt and as a gift.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Teece

    Site Experience Feedback

    Jun 13, 2026

    I had no issues. Everything went fine.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Grace

    Site Experience Feedback

    Jun 13, 2026

    Interaction was smooth and easy to use

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Ari

    Site Experience Feedback

    Jun 13, 2026

    I wish that I had the option to use Apple Pay or shop when ordering online

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Shell

    Site Experience Feedback

    Jun 12, 2026

    It is sometimes difficult to get a product to delete after it's already in the cart.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • D

    Site Experience Feedback

    Jun 12, 2026

    Pre checkout cart drawer missing functionality to remove items and change quantities Prefer Google and Apple pay options. Free shipping thresholds should be clearly communicated in the cart. I would have bought more.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • dani

    Site Experience Feedback

    Jun 12, 2026

    These products have improved my skin redness and my confidence thank you jart!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • TyStuff

    Site Experience Feedback

    Jun 11, 2026

    I know the products well, but the layout of the website makes it very easy to find what I need, but also look at new products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bin2

    Site Experience Feedback

    Jun 11, 2026

    Great website. Products are great. I always get free face mask and other freebies when I order

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Angie

    Site Experience Feedback

    Jun 11, 2026

    Very happy with online purchase

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 11, 2026

    Good experience

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Lily

    Site Experience Feedback

    Jun 11, 2026

    Shipping a little high that all

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Michelle

    Site Experience Feedback

    Jun 10, 2026

    Love the products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • KMS

    Site Experience Feedback

    Jun 10, 2026

    I appreciated the free shipping and complementary face mask.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Alicat

    Site Experience Feedback

    Jun 10, 2026

    The website was easy to navigate and provided helpful information about the products, including what they are used for and the ingredients they contain.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • KM

    Site Experience Feedback

    Jun 10, 2026

    Found what I wanted easily

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lifesarecipe

    Site Experience Feedback

    Jun 10, 2026

    Looking for all over body cream was difficult. Ordered hand cream. Might be good to have list by skin area (body, face, lips, eyes etc)

    • Overall Rating: 8
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 10, 2026

    Good

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Easy

    Site Experience Feedback

    Jun 9, 2026

    Easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • windy

    Site Experience Feedback

    Jun 9, 2026

    I love the product because it is helping my redheaded inflamed skin. I love Tea Tree and its healing properties and that Dr Jart incorporated it into a skin care line. Thank You I wish I could have applied an additional discount but codes did not work. I still got a small discount though.

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • GreenFaceQueen

    Site Experience Feedback

    Jun 9, 2026

    Easy to navigate the website, transparent pricing

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »