Dr.Jart+ Customer Reviews
Dr.Jart+ holds a 9.5/10 overall rating and 209 verified post-delivery reviews on Bizrate.
Dr.Jart+ Rating
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 86% |
 Neutral | 12% | 10% |
 Negative | 2% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 85% |
Neutral | 13% | 13% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.5 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Dr.Jart+
Showing 1 - 50 of 4,774
Cam
Site Experience FeedbackOct 23, 2026
It was okay. I felt like it’s harder to find the products than it used to be. I have my usual products I go for, and it was a little harder to find them in the new format. I am sure I will get used to it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 23, 2026
it was very nice! easy to use snd very accesible.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Yi
Site Experience FeedbackOct 23, 2026
Estos productos son increíbles y el sistema en línea es perfecto.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
MilMon
Site Experience FeedbackOct 23, 2026
Website was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HA
Site Experience FeedbackOct 23, 2026
My only difficulty with Dr. jart + website is product description. If you are looking for a night cream. it is not eays to find how to use or what a product is for or how it fits into a regime. The product is awesome!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Monika
Site Experience FeedbackOct 23, 2026
very good clerly
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
KH
Site Experience FeedbackOct 23, 2026
website is very easy and i always love the bonus gifts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
George
Site Experience FeedbackOct 23, 2026
Nice and easy exchange
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
A to B
Site Experience FeedbackOct 23, 2026
i have googled the product I was interested in and it brouhht me here. the ckeckout was super easy and fast - just how I like it since I know what product I want
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FRCRKR
Site Experience FeedbackOct 23, 2026
Rasy to navigate. Love the "how to use" features with each product!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FAZ
Site Experience FeedbackOct 23, 2026
Fast and easy. I do think it’s hard to get the last bit of product out of the container and that doesn’t seem right or fair to me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Em
Site Experience FeedbackOct 22, 2026
Password reset is annoying. Otherwise good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Denisem
Site Experience FeedbackOct 22, 2026
Super easy to navigate and I always find what I need!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skinqueen
Site Experience FeedbackOct 21, 2026
I would like to add Apple Pay as payment options
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Tay
Site Experience FeedbackOct 21, 2026
The website was very easy to navigate and easy to checkout with my items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kirsten
Site Experience FeedbackOct 21, 2026
The website looks really nice and clean. Lots of colors and vibrancy makes it appealing. Organized well too. No complaints here!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yoyo
Site Experience FeedbackOct 20, 2026
It was easy
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Online Shopper
Site Experience FeedbackOct 20, 2026
Awesome!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackOct 20, 2026
I found everything easily and the prompts were great only thing not clear was the 15 percent i thought i was getting for signing up but in the end my order did not apply which i think should not matter because you go through all the information and turned out to be s small but still a waste of time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nile reid
Site Experience FeedbackOct 20, 2026
Its good, should have night mode tho
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gigi
Site Experience FeedbackOct 20, 2026
Website layout was good on mobile, popups were a little annoying
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
uofferedme100$ngaveMAGAZINES?
Site Experience FeedbackOct 20, 2026
frustrating that mask packs were not considered part of mask 50% off discount when they are listed on the page for "masks 50% off, shop now"
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
JC
Site Experience FeedbackOct 20, 2026
It was very easy to navigate the website and the sales were very clear and enticing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nez
Site Experience FeedbackOct 20, 2026
It was very pleasant experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ev
Site Experience FeedbackOct 20, 2026
its been easy and great to navidate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nato33
Site Experience FeedbackOct 20, 2026
The website is very convenient but I find the ads kind of annoying. I would prefer just a list of items without those ads.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 20, 2026
A little slow on the phone. But overall simple and easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mai
Site Experience FeedbackOct 20, 2026
Great I love the ceramide cream mask it really calms my skin!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nikki
Site Experience FeedbackOct 20, 2026
It's easy to navigate and appealing
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
C.Robb
Site Experience FeedbackOct 20, 2026
I love the Cicapair line, it’s soothing and gets rid of redness in my sensitive skin. It’s the one product I wait for sales to buy because I love them but the prices are a bit high for me to repurchase regularly.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
KDouglas
Site Experience FeedbackOct 20, 2026
I love the products, and the site makes it easy to purchase and find what I need. The product images are clear and big- easy to know what I am getting. I do wish promotions happened a little more often.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tasha
Site Experience FeedbackOct 20, 2026
Very good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Seems
Site Experience FeedbackOct 20, 2026
The website was super easy to navigate. It can feel a little overwhelming because there are so many options, but I found what I was looking for, and that's all that matters.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
unicmin
Site Experience FeedbackOct 20, 2026
Overall decent - could be easier to browse different products.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Lumber wife
Site Experience FeedbackOct 20, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
AgatheG
Site Experience FeedbackOct 20, 2026
Too bad apple pay is not at checkout on laptop But i really like the website, it's super nice !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Anna
Site Experience FeedbackOct 20, 2026
This is intereting site provide everything as need its and everything easy to find, I wish you guys return product for calming skin as was in bottle
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ashtyn
Site Experience FeedbackOct 20, 2026
no issues except for the 14-item limit, which i totally understand! checkout was easy and didn’t take me to a million different pages. the 50% off deal is incredible as i buy these masks in bulk whenever possible
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deni
Site Experience FeedbackOct 20, 2026
Very good sale prices and very happy about the breast cancer donation lip mask!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ck
Site Experience FeedbackOct 20, 2026
overall experience was good, but with the promo code it didnt cover all items it claimed to, which was frustrating.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Zarina
Site Experience FeedbackOct 20, 2026
The app version of the site isn’t fully user friendly. The promo is fabulous. Thank you!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Mariglcr
Site Experience FeedbackOct 20, 2026
What concerns is addressed with each mask April be helpful but overall pretty straight forward website
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Roma
Site Experience FeedbackOct 20, 2026
All good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
ZiggyJett
Site Experience FeedbackOct 20, 2026
easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
TD
Site Experience FeedbackOct 20, 2026
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
valeria
Site Experience FeedbackOct 20, 2026
easy to find what you need. fast checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fredia
Site Experience FeedbackOct 20, 2026
The after pay option was confusing but eventually figured it out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 20, 2026
The website is very easy to navigate and find the specific category or items you are looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hanna
Site Experience FeedbackOct 19, 2026
I’m using this brand for awhile and I love it. The masks improve your skin very quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Christina
Site Experience FeedbackOct 19, 2026
I went on because of the sale. I like the website layout. I wish I could’ve bought but there was a limit :(
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10