DrillsandCutters.com Customer Reviews
DrillsandCutters.com holds a 9.1/10 overall rating and 379 verified post-delivery reviews on Bizrate.
DrillsandCutters.com Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2023 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 85% | 83% |
 Neutral | 5% | 5% |
 Negative | 10% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 82% | 78% |
Neutral | 15% | 16% |
Negative | 4% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for DrillsandCutters.com
Showing 1 - 50 of 2,775
Rye
Site Experience FeedbackSep 2, 2026
Well do done
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Bill
Site Experience FeedbackSep 2, 2026
Excellent selection good price and fail shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
great bitts very charp and strong
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RKC
Site Experience FeedbackSep 2, 2026
im always happy with my orders. website is easy to use and it makes checking out super easy. I am always pleased with the fast shipping and the emails communicating all updates the whole step of the way. keep up the good work!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Twist
Site Experience FeedbackSep 2, 2026
Great place to get stuff
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cookie Monster
Site Experience FeedbackSep 2, 2026
The drills and cutters website is very easy to navigate. I had no “surprises” at the end like I have with some other websites.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doc Harley
Site Experience FeedbackSep 2, 2026
I am dealing with Stainless steal exhaust. This company has the tools I need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hart
Post-Delivery FeedbackSep 1, 2026
I ordered the tools I need easy enough and got the first oder right away but went I ordered the next one it was shipped to florence Then to another town then another When all was done I got the order in 7or 8 days and the first order in2 or 3 days.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
- On Time Delivery: 2
- Customer Support: 3
Tattlecreek1
Site Experience FeedbackSep 1, 2026
I found it to be very well put together and easy to navigate and order thank u very much. Steve
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Purpose Built
Site Experience FeedbackSep 1, 2026
Always a pleasure to do business with Drills and Cutters.com :)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wes
Site Experience FeedbackSep 1, 2026
Nothing bad to say, anytime I need to order drill bits I use Drills and Cutters.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
FFCo
Site Experience FeedbackSep 1, 2026
Found what I needed quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 1, 2026
bought two bottom taps
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackAug 31, 2026
Quick and easy also not many places have what I need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Don
Site Experience FeedbackAug 30, 2026
Easy to navigate, found item quickly too
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bmore
Site Experience FeedbackAug 30, 2026
I needed high quality drill bits for a vineyard project, your company came up on my search. My search led me to believe and trust your products are of the quality I needed in the time frame I needed to meet.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
pablo
Site Experience FeedbackAug 30, 2026
good price. and hope to have product in two days. easy to find products.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Buckshot
Site Experience FeedbackAug 30, 2026
Everything was fine
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Bud8464
Site Experience FeedbackAug 30, 2026
No problems at all and they have products that are hard to find
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Kraken Roadster
Site Experience FeedbackAug 30, 2026
You are my go-to supplier for drills, taps and endmills as well as reamers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andy O
Post-Delivery FeedbackAug 30, 2026
Came to the site to order aviation bits. Found the thread checker kit and used it almost right away. All items purchased were as described and very useful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Al
Site Experience FeedbackAug 29, 2026
Ilike the Drills & Cutters intent to ship the same day, because I am working on an airplane and am in a work stoppage situation until I get the tool.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BR549
Site Experience FeedbackAug 29, 2026
Easy to order. Haven’t received product yet to new about quality.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MARTY
Site Experience FeedbackAug 29, 2026
WAITING ON,PRODUCT
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Zip454
Site Experience FeedbackAug 29, 2026
It was nice to find a way to replace the broken, smaller bits in my drill set.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Xl long drill
Site Experience FeedbackAug 29, 2026
Drills has a really hard to find drill in stock. Easy checkout, and very reasonable shipping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim
Site Experience FeedbackAug 28, 2026
all good good job
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marty
Site Experience FeedbackAug 28, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ronnie
Site Experience FeedbackAug 27, 2026
I have been wanting to buy a drill set like this. This one came to me in an email and it was discounted to a point I couldn't pass it up. Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Topher
Post-Delivery FeedbackAug 27, 2026
I had a hard time finding this product as it was an odd size. DrillsandCutters had exactly what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackAug 27, 2026
very easy to use
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HeliPwr
Site Experience FeedbackAug 27, 2026
It was quick.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Speed Gs
Site Experience FeedbackAug 27, 2026
Very pleased
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
MonsterDog63
Post-Delivery FeedbackAug 27, 2026
I needed a 6x6-32 tap. It was in stock and shipped same day as my order. Tracking number was provided and it arrived on time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Nick
Site Experience FeedbackAug 27, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 26, 2026
It was straight forward easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
TW
Site Experience FeedbackAug 26, 2026
All good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
El Jefe
Site Experience FeedbackAug 26, 2026
Good clear description
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 26, 2026
just a great product. I really like these drills. I make wooden fishing tackle boxes and sell them on line or direct. Cameron Tackle boxes. I drill mostly small hole that have to be pretty perfect and these drills just work for me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Patrick
Site Experience FeedbackAug 26, 2026
Do away with the automatic posting of the HELP screen that is truly annoying.
- Overall Rating: 4
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Broseph
Site Experience FeedbackAug 26, 2026
If i actually get this drill bit then ill be super happy. I tried to order a similar bit on another website and it didnt tell me it was backordered and now they are sayings its a 6 month wait. And it was twice the price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
K
Site Experience FeedbackAug 26, 2026
Good
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
homie
Site Experience FeedbackAug 26, 2026
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
H2O
Site Experience FeedbackAug 26, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 26, 2026
I am ordering for a business
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Steve
Site Experience FeedbackAug 26, 2026
Great experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 25, 2026
.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hayden
Site Experience FeedbackAug 25, 2026
Super easy to use the website, found exactly what I needed, great company!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill
Post-Delivery FeedbackAug 25, 2026
Fast delivery, arrived a day early.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Andy O
Site Experience FeedbackAug 24, 2026
Actually had everything I needed and purchased something that will be very useful i didn't know they would have
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10