DrillsandCutters.com Customer Reviews
DrillsandCutters.com holds a 9.1/10 overall rating and 382 verified post-delivery reviews on Bizrate.
DrillsandCutters.com Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2023 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 85% | 89% |
 Neutral | 6% | 3% |
 Negative | 9% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 82% | 80% |
Neutral | 14% | 16% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for DrillsandCutters.com
Showing 1 - 50 of 2,734
Yoyo
Site Experience FeedbackSep 12, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Juan L
Site Experience FeedbackSep 12, 2026
High quality hardware and ships quickly, never had an issue and keep coming back for more
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bob
Site Experience FeedbackSep 11, 2026
Really enjoyed the assistance from chat. Answered all my questions. Nothing negative to say.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 11, 2026
I like that you have what I need
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mick
Site Experience FeedbackSep 11, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bebop
Site Experience FeedbackSep 10, 2026
Good the experience was great so far cant wait to get my products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackSep 10, 2026
It was simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 10, 2026
Thanks
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 9, 2026
The entire experience was excellent. Easy to find what I was looking for and move to checkout. Quality has always been excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 9, 2026
I have purchased several items in the past year and I’ve always been happy with the selection, price and delivery time.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Chris M
Post-Delivery FeedbackSep 9, 2026
I had a couple broken bolts in a hydraulic pump that were in a tight spot so not knowing what to do i looked up "extra long drill bits" and drills and cutters pops up in my search with their aircraft extention bits. I went with the Drill America brand and bought several expecting them to still break as they were #38 and only neede one. Had them out within seconds and was able to continue normal operations.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
Kkelley
Site Experience FeedbackSep 8, 2026
Good selection, happy with purchase.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tim
Post-Delivery FeedbackSep 8, 2026
The selection this company has for drill bits and cutters are excellent prices are very competitive. I ordered 22 drill-bits around 1 o’clock on 9/3/26 and received the entire order by noon time on 9/4/26 this was outstanding.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bill
Site Experience FeedbackSep 8, 2026
I have used Drills and Cutters for many years for work and home. the black and gold are a superior bit over what is available from the box stores. The pricing is unbeatable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TominSC
Post-Delivery FeedbackSep 7, 2026
I needed some cobalt steel bits to drill 3 tap holes in a stainless steel pistol for an optics mounting rail. I only needed to use 1 bit, and it showed no wear at all! I took this opportunity to also order 4 bits to replace the worn ones in my favorite drill bit index.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Nick
Post-Delivery FeedbackSep 6, 2026
Flawless order
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bird
Post-Delivery FeedbackSep 6, 2026
Ordering was simple, tracking information was complete and easy, delivery was on time and the product is exactly what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
relaybob
Site Experience FeedbackSep 5, 2026
Checkout was a little frustrating. The UPS Access Point option claimed I would save $5 on shipping. Not true. Direct shipping was $7.99. UPS Access Point shipping was $7.50. Savings was only 49 cents. I chose direct shipping.
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 4, 2026
Chat allowed me to verify that the item flagged "may not ship today" would ship today because I needed only one.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RLP
Post-Delivery FeedbackSep 4, 2026
Took longer to get than I feel it should of
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 4
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 3, 2026
Easy Website to maneuver
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tim
Site Experience FeedbackSep 3, 2026
Excelent site.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tm
Site Experience FeedbackSep 3, 2026
Ordering information is pretty conclusive. Secondly the information you have on various charts are very good.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BH Flyer
Site Experience FeedbackSep 3, 2026
I admit I started with Aircraft Spruce but their search engine is garbage. I had ordered from here before and was please with the products so I came back.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
MD Geist
Site Experience FeedbackSep 3, 2026
On my laptop I couldn't get the search function to work, so I had to use my phone. This could be due to my IT departments over bearing settings.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rye
Site Experience FeedbackSep 2, 2026
Well do done
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Bill
Site Experience FeedbackSep 2, 2026
Excellent selection good price and fail shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
great bitts very charp and strong
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RKC
Site Experience FeedbackSep 2, 2026
im always happy with my orders. website is easy to use and it makes checking out super easy. I am always pleased with the fast shipping and the emails communicating all updates the whole step of the way. keep up the good work!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Twist
Site Experience FeedbackSep 2, 2026
Great place to get stuff
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cookie Monster
Site Experience FeedbackSep 2, 2026
The drills and cutters website is very easy to navigate. I had no “surprises” at the end like I have with some other websites.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doc Harley
Site Experience FeedbackSep 2, 2026
I am dealing with Stainless steal exhaust. This company has the tools I need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hart
Post-Delivery FeedbackSep 1, 2026
I ordered the tools I need easy enough and got the first oder right away but went I ordered the next one it was shipped to florence Then to another town then another When all was done I got the order in 7or 8 days and the first order in2 or 3 days.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
- On Time Delivery: 2
- Customer Support: 3
Tattlecreek1
Site Experience FeedbackSep 1, 2026
I found it to be very well put together and easy to navigate and order thank u very much. Steve
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Purpose Built
Site Experience FeedbackSep 1, 2026
Always a pleasure to do business with Drills and Cutters.com :)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wes
Site Experience FeedbackSep 1, 2026
Nothing bad to say, anytime I need to order drill bits I use Drills and Cutters.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
FFCo
Site Experience FeedbackSep 1, 2026
Found what I needed quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 1, 2026
bought two bottom taps
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackAug 31, 2026
Quick and easy also not many places have what I need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Don
Site Experience FeedbackAug 30, 2026
Easy to navigate, found item quickly too
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bmore
Site Experience FeedbackAug 30, 2026
I needed high quality drill bits for a vineyard project, your company came up on my search. My search led me to believe and trust your products are of the quality I needed in the time frame I needed to meet.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
pablo
Site Experience FeedbackAug 30, 2026
good price. and hope to have product in two days. easy to find products.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Buckshot
Site Experience FeedbackAug 30, 2026
Everything was fine
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Bud8464
Site Experience FeedbackAug 30, 2026
No problems at all and they have products that are hard to find
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Kraken Roadster
Site Experience FeedbackAug 30, 2026
You are my go-to supplier for drills, taps and endmills as well as reamers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andy O
Post-Delivery FeedbackAug 30, 2026
Came to the site to order aviation bits. Found the thread checker kit and used it almost right away. All items purchased were as described and very useful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Al
Site Experience FeedbackAug 29, 2026
Ilike the Drills & Cutters intent to ship the same day, because I am working on an airplane and am in a work stoppage situation until I get the tool.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BR549
Site Experience FeedbackAug 29, 2026
Easy to order. Haven’t received product yet to new about quality.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MARTY
Site Experience FeedbackAug 29, 2026
WAITING ON,PRODUCT
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Zip454
Site Experience FeedbackAug 29, 2026
It was nice to find a way to replace the broken, smaller bits in my drill set.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10