DrillsandCutters.com Customer Reviews
DrillsandCutters.com holds a 9.2/10 overall rating and 356 verified post-delivery reviews on Bizrate.
DrillsandCutters.com Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2023 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 85% | 90% |
 Neutral | 9% | 6% |
 Negative | 6% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 81% | 81% |
Neutral | 15% | 14% |
Negative | 4% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for DrillsandCutters.com
Showing 1 - 50 of 2,524
Scottk
Site Experience FeedbackOct 27, 2026
Whole process was easy
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
DT
Site Experience FeedbackOct 27, 2026
Easy to find what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Billy1108
Site Experience FeedbackOct 27, 2026
Easy site fast checkout quality products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RancidRacer
Site Experience FeedbackOct 27, 2026
As a longtime online customer, I know that Drills and Cutters offers quality products with a large selection and reasonable shipping costs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
wabede
Site Experience FeedbackOct 27, 2026
Had what I was looking for and easy to order / check out.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
RAL WA State
Site Experience FeedbackOct 26, 2026
your company / this site just has everything, easy to find, good price, and its just quick to find and get things. no messing around. I appreciate that simplicity.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
THUMPER
Site Experience FeedbackOct 26, 2026
PERFECT NO COMPLAINS AT ALL
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Juanito
Site Experience FeedbackOct 25, 2026
I thought the website is great. Easy to find items and you get help from online assistance
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Barkleyschimneys
Site Experience FeedbackOct 25, 2026
Not sure if it's exactly what I want, but I'll find out when it arrives.
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 5
Nick
Site Experience FeedbackOct 25, 2026
Too medelsome
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Ronald
Site Experience FeedbackOct 25, 2026
OK
- Overall Rating: 7
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
StudeHudson
Site Experience FeedbackOct 25, 2026
Nothing bad, all good. Products easy to pull up in search.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 24, 2026
It was fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rob
Site Experience FeedbackOct 24, 2026
Overall good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
miker21
Site Experience FeedbackOct 24, 2026
Had mostly everything i was looking for. Great experience.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Chuck
Site Experience FeedbackOct 24, 2026
The drill bits were great!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Star
Site Experience FeedbackOct 23, 2026
Was very satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackOct 23, 2026
EASY TO FIND WHAT I'M LOOKING FOR
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
WABEDE
Site Experience FeedbackOct 22, 2026
No good or bad. I found what I was looking for and purchased it.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
caleb
Site Experience FeedbackOct 22, 2026
really good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Denver Dude
Site Experience FeedbackOct 22, 2026
I had no issues. Works well. I usually focus on the deals that I get rather than browsing. Your products are expensive but for the most part they are high quality so they should be more expensive than a home center. I want professional grade when I buy from you. I have only ever had problems with one cutter as a manufacturers defect.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
mike
Site Experience FeedbackOct 22, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill
Site Experience FeedbackOct 22, 2026
It's always a pleasant experience to shop on drills and cutters
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 21, 2026
Locksmith good website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Meg
Site Experience FeedbackOct 21, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DR
Site Experience FeedbackOct 20, 2026
I checked different sites on the Internet came around this site. The prices were good. It looked like that’s what I wanted and I went ahead and ordered the bits that I wanted plus some extra ones and because of the free two day shipping, I added enough product to go over $99
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Spike
Site Experience FeedbackOct 20, 2026
No issues. Straight forward.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lee
Site Experience FeedbackOct 20, 2026
Ok
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Hugh
Site Experience FeedbackOct 20, 2026
I have been looking for a 11/16 M42 dill bit for weeks, I have tried a few different types to dill 1/4 inch hardened red iron construction steel for my steel building with no luck. I read the reviews on here and now believe this is the right drill bit for the job.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 20, 2026
I've contacted your company by Phone and E-mail. And know has got back to me. My E-mail address is jeffjohnson@framabp.com Order #689506
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
Bubba
Site Experience FeedbackOct 19, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jack S
Site Experience FeedbackOct 19, 2026
Wonderful site. No more buying sorta ok drills locally when I get exactly what I need with fast shipping in just two days. This is THE go to site for drill bits!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
West
Site Experience FeedbackOct 18, 2026
Haven't got it yet just ordered now I guess we'll see
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Robert in L.A.
Post-Delivery FeedbackOct 18, 2026
I suggest that you list the sizes of your counterbores in order by size from smallest to largest. Or at least make this choice available. Also, I appreciate your stocking these counterbores in 1/64" increments. It has made my job much easier.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 6
Garzo
Site Experience FeedbackOct 18, 2026
Easy to use. Excellent range of products, Excellent amount of technical Data, it really helped me to decide my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
none
Site Experience FeedbackOct 17, 2026
very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DrillsandCutters
Site Experience FeedbackOct 17, 2026
No I'm good
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
american buyer
Site Experience FeedbackOct 16, 2026
first of all ethnicity should'nt matter I am American thats all
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Boes462
Site Experience FeedbackOct 16, 2026
Second order in less than a month. So glad i found Drills and Cutters!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tiberius
Site Experience FeedbackOct 16, 2026
Everything was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Clint
Site Experience FeedbackOct 15, 2026
Everything was easy to find.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
GHI
Site Experience FeedbackOct 15, 2026
SUCCESSFUL
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Train guy
Site Experience FeedbackOct 14, 2026
Repeat customer. Awesome selection, prices and service! Thanks again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dave
Site Experience FeedbackOct 14, 2026
pain in the ass survey
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Don
Site Experience FeedbackOct 14, 2026
Great deals up front
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gator
Site Experience FeedbackOct 14, 2026
Everything I need, easy to find and no hassle
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
DBLBGY
Site Experience FeedbackOct 14, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doorman
Site Experience FeedbackOct 14, 2026
Did a search and found exactly what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
gov
Site Experience FeedbackOct 13, 2026
qwik and efficient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TW
Site Experience FeedbackOct 13, 2026
Always good, Experimental aircraft builder, mechanic, machinist
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10