DrillsandCutters.com Reviews - 394 Post-Delivery Reviews - 9.1/10
DrillsandCutters.com Rating
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2023 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
9.1out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 82% | 90% |
 Neutral | 8% | 3% |
 Negative | 10% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 82% | 78% |
Neutral | 14% | 18% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for DrillsandCutters.com
Showing 1 - 50 of 2,872
Doorman44
Post-Delivery FeedbackJun 22, 2026
Needed stubby bits and some taps. As always, you had just what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Tumbee
Post-Delivery FeedbackJun 22, 2026
GREAT...
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
Ken
Post-Delivery FeedbackJun 22, 2026
On time shipping, have mots of the item in stock. We you buy certain volume, they provide free 2 days shipping.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 22, 2026
on line ordering was awesome but I didnt get anything I ordered ??
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 21, 2026
The checkout experience was absolutely miserable. I had to fill everything out twice. I hope the products are great. I sure hope my information is not sold. Too many other places. I do not need piles of email or more garbage in my mailbox. I do hope the drills and taps are good products I would like to purchase more. Things is hard to see what different products that you have available with this website thank you
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
Pipe master
Site Experience FeedbackJun 21, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Matt
Site Experience FeedbackJun 21, 2026
I was given a set of drill bits for father's day and immediately went to the website to buy the matching metric set. My oldest son, a welder, told me about these.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kodfather
Site Experience FeedbackJun 21, 2026
Easy to find what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carley
Site Experience FeedbackJun 21, 2026
I typically use McMaster Carr but I’m going to move to this website from now on. There’s more options and the layout is easier to navigate. I liked it a lot. The prices are also great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Craig
Site Experience FeedbackJun 20, 2026
Item descriptions were clear, prices seem fair
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bear
Site Experience FeedbackJun 20, 2026
I find it hard to check out
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 19, 2026
It took a considerable amount of time to reach someone who could confirm if I qualify for the 10% discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JLT
Site Experience FeedbackJun 19, 2026
Everything was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
REVMAN
Site Experience FeedbackJun 19, 2026
THE CHAT BOX REALLY HELPED ME FIND THE SPECIFIC TOOLS I WAS LOOKING FOR
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJun 19, 2026
I never received my order
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
Shay
Site Experience FeedbackJun 19, 2026
Fast ,direct, easy to understand.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
STE
Site Experience FeedbackJun 19, 2026
THERE WERE ITEMS LISTED IN THE LIQUIDATION SECTION THAT WERE NOT AVAILABLE WHEN I TRIED TO PURCHASE THEM SOMEONE SHOULD UPDATE SITE MORE REQUENTLY SO I DONT WASTE TIME
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sterling
Site Experience FeedbackJun 19, 2026
N/a
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Kiwi Bestway
Site Experience FeedbackJun 18, 2026
We needed this bit to finish a plumbing project.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Rick
Site Experience FeedbackJun 18, 2026
Good price for what I was looking for.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 18, 2026
Enjoyable buying experience. Hope the bits hold an edge well, the price was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim’s
Post-Delivery FeedbackJun 18, 2026
Good selection and easy to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 18, 2026
Look good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jsisk
Site Experience FeedbackJun 17, 2026
I liked the product last time I bought them, just needed more.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shavings
Site Experience FeedbackJun 17, 2026
High quality products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
T-I-GGR
Site Experience FeedbackJun 17, 2026
easy and straight forward :)
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
A
Site Experience FeedbackJun 17, 2026
My experience with this site was very good as I found everything I needed without any issues.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
JD
Site Experience FeedbackJun 17, 2026
Easy sight to use. Good products for the price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steve
Post-Delivery FeedbackJun 17, 2026
Great price on the product, will probably purchase again.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Len
Site Experience FeedbackJun 17, 2026
Good overall experience. Absolutely amazing quality tools.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Mike P.
Site Experience FeedbackJun 17, 2026
The checkout experience was exceptional, great deal on the product as well. I wish the description had slightly more information about the specs and what the product includes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KLU
Site Experience FeedbackJun 16, 2026
Everything ran smooth and was an easy buying experience. Website was easy to navigate and i found everything i was looking for.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Bryan
Site Experience FeedbackJun 16, 2026
All great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
Had exactly what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sean
Site Experience FeedbackJun 16, 2026
Easy to use
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RP
Site Experience FeedbackJun 16, 2026
Quick and easy purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jack
Site Experience FeedbackJun 16, 2026
Found what I needed at a reasonable price. With quick shipping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
old guy
Site Experience FeedbackJun 15, 2026
site was about average to plus the normal on-lione purchase
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
Thanks
Site Experience FeedbackJun 15, 2026
It was fine.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Unraveling enigmas
Site Experience FeedbackJun 15, 2026
Quick to order, but no details on steel quality or source of origin of product. Price seemed a bit high, especially with not knowing the quality.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Doorman
Site Experience FeedbackJun 15, 2026
Easy as always. Had exactly what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Najlooc
Site Experience FeedbackJun 14, 2026
Great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Satisfied Customer
Site Experience FeedbackJun 14, 2026
Website was easy to find products and checkout was even easier.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Ron
Site Experience FeedbackJun 14, 2026
very happy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Old guy
Post-Delivery FeedbackJun 14, 2026
carbide counter sink works well and stays sharp
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
dog
Site Experience FeedbackJun 14, 2026
always easy to order here!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J.E.G.
Site Experience FeedbackJun 13, 2026
Great! I have been unable to find this size and have been looking for it for a while.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Jeff
Site Experience FeedbackJun 13, 2026
Quick easy experience and they had exactly what I needed.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
65 daytonacoupe
Site Experience FeedbackJun 12, 2026
Love this site they always have what I need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chuck
Site Experience FeedbackJun 12, 2026
didn't like the suggested number
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9