DrillsandCutters.com Reviews - 395 Post-Delivery Reviews - 9/10
DrillsandCutters.com Rating
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2023 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 82% | 89% |
 Neutral | 7% | 0% |
 Negative | 11% | 11% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 82% | 79% |
Neutral | 14% | 18% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for DrillsandCutters.com
Showing 1 - 50 of 2,879
Online Shopper
Site Experience FeedbackJun 27, 2026
As long as everything comes, I plan on ordering more in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJun 27, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rocco
Site Experience FeedbackJun 27, 2026
Easy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Randy L
Site Experience FeedbackJun 27, 2026
Nothing bad to say. Quick, easy, and great price. Thank you!!!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Tom
Post-Delivery FeedbackJun 27, 2026
Everything went great. Happy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Johnny
Site Experience FeedbackJun 27, 2026
Good price fairly fast delivery and I like what I have gotten
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jawny McMahon
Site Experience FeedbackJun 27, 2026
Super smooth buying experience. Website is easy to navigate and designed well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 27, 2026
the process was smooth. no issue at all. it was a delay with some products but we got all the bits at the end.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
Rick
Site Experience FeedbackJun 27, 2026
You guys are my go to place for drills and cutters.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cobbcobb
Site Experience FeedbackJun 26, 2026
Easy purchase. Good price.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
James
Site Experience FeedbackJun 26, 2026
Customer service visit was a pleasant experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Aakatchaq
Site Experience FeedbackJun 26, 2026
I’m very excited about the products on your site. I was apprehensive to order Dremel bits due to the high price, I might decide to order in the future, but in limited quantity.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
MIC
Site Experience FeedbackJun 26, 2026
It is one of the easiest websites to order form and they always ship and email in a very timely manner
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
cas
Site Experience FeedbackJun 25, 2026
great transaction experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Desi
Site Experience FeedbackJun 25, 2026
Everything always goes really smoothly with finding things and ordering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bob
Site Experience FeedbackJun 25, 2026
easy access and purchase
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
shayne z
Site Experience FeedbackJun 25, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DR. DOOR
Site Experience FeedbackJun 25, 2026
ORDER WAS VERY EASY TO COMPLETE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
AU3428OneSECOND
Site Experience FeedbackJun 24, 2026
Good search and description
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Daddy Fat Sacks
Site Experience FeedbackJun 24, 2026
Everything was great. Got exactly what I wanted! I will be a full time customer!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gibby
Site Experience FeedbackJun 24, 2026
It was good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
FlintMaC
Site Experience FeedbackJun 24, 2026
Great experience. Easy to navigate and great search capabilities.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Safetyguy
Site Experience FeedbackJun 24, 2026
I found everything needed within 12 minutes. Start to finish.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marlin fisherman
Site Experience FeedbackJun 24, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Blake
Post-Delivery FeedbackJun 24, 2026
Great tooling & price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 24, 2026
Ok
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 24, 2026
They sent the wrong bit. Slow to respond when emailed and called 2 times no return call.
- Overall Rating: 2
- Would Shop Here Again: 8
- Likelihood To Recommend: 3
- On Time Delivery: 1
- Customer Support: 1
Online Shopper
Site Experience FeedbackJun 24, 2026
It’s easy to navigate and the products are good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bamm
Site Experience FeedbackJun 23, 2026
Fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Threding the massey
Site Experience FeedbackJun 23, 2026
It was easy to find a hard to find d part thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 23, 2026
Prices good and description of item thorough.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gscuba
Site Experience FeedbackJun 23, 2026
Good price for bits
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
purchasing
Site Experience FeedbackJun 23, 2026
always have the items we need in stock and ready to ship- easy website to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tickie
Site Experience FeedbackJun 23, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FranktheTank
Site Experience FeedbackJun 23, 2026
Website was ok, a little glitchy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Turbo
Site Experience FeedbackJun 23, 2026
HeyAlways had good experience on the website.Today I have a little trouble getting through one of the pages but it was probably my fault
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
mike
Site Experience FeedbackJun 23, 2026
Could not reset my password - 4X no luck - Went to pay with PayPal - Had to do that 3X - As it would keep going to credit card payment ?
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Redrock Bob
Site Experience FeedbackJun 23, 2026
Basically good experience, lots of choices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 23, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doorman44
Post-Delivery FeedbackJun 22, 2026
Needed stubby bits and some taps. As always, you had just what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Tumbee
Post-Delivery FeedbackJun 22, 2026
GREAT...
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
Ken
Post-Delivery FeedbackJun 22, 2026
On time shipping, have mots of the item in stock. We you buy certain volume, they provide free 2 days shipping.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 22, 2026
on line ordering was awesome but I didnt get anything I ordered ??
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 21, 2026
The checkout experience was absolutely miserable. I had to fill everything out twice. I hope the products are great. I sure hope my information is not sold. Too many other places. I do not need piles of email or more garbage in my mailbox. I do hope the drills and taps are good products I would like to purchase more. Things is hard to see what different products that you have available with this website thank you
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
Pipe master
Site Experience FeedbackJun 21, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Matt
Site Experience FeedbackJun 21, 2026
I was given a set of drill bits for father's day and immediately went to the website to buy the matching metric set. My oldest son, a welder, told me about these.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kodfather
Site Experience FeedbackJun 21, 2026
Easy to find what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carley
Site Experience FeedbackJun 21, 2026
I typically use McMaster Carr but I’m going to move to this website from now on. There’s more options and the layout is easier to navigate. I liked it a lot. The prices are also great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Craig
Site Experience FeedbackJun 20, 2026
Item descriptions were clear, prices seem fair
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bear
Site Experience FeedbackJun 20, 2026
I find it hard to check out
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8