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PartsGeek Reviews - 22,754 Review - 8.9/10

Jan 20, 2025
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.1 /10
Satisfaction with Customer Support8.8 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

82%82%

Neutral

13%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

6.8 out of 10

Recent Reviews for PartsGeek

Showing 1 - 20 of 22,754

YB

Site Experience Feedback

Jan 19, 2025

Good

George

Site Experience Feedback

Jan 19, 2025

Great price and available with fast shipping easy to use

Nrsimhadeva dasa

Site Experience Feedback

Jan 19, 2025

Genuine parts is good

Satisfied customer

Site Experience Feedback

Jan 19, 2025

I have ordered parts for my cars for the last few years and all items have fit and very good deals to my satisfaction! Parts are always delivered to me in good shape and in good quality standards!

Online Shopper

Site Experience Feedback

Jan 19, 2025

N/A

tom

Site Experience Feedback

Jan 19, 2025

ok

Online Shopper

Site Experience Feedback

Jan 19, 2025

Items have been quality and delivered in a timely fashion.

zinc

Site Experience Feedback

Jan 19, 2025

i always know if i need good parts for a great price i can always come here

Happylady

Site Experience Feedback

Jan 19, 2025

Couldn't find where to put in 25% off coupon so bought anyway.

subigrandpa

Site Experience Feedback

Jan 19, 2025

parts geek has always supplied me with quality parts at reasonable prices. shipping is always on time and many times free. They always keep me informed. never had a bad experience with them.

Pornfly

Site Experience Feedback

Jan 19, 2025

All was well

No!

Post-Delivery Feedback

Jan 19, 2025

Good product. Fast delivery!

fear

Site Experience Feedback

Jan 03, 2025

very easy to navigate to the parts I need.


Post-Delivery Feedback

Jan 19, 2025

The website is easy to navigate, the warranty is good, the prices are right. Easy to order.

Jesse

Site Experience Feedback

Jan 19, 2025

The process was very simple, using the page to shop through and plan the project is also very useful.

Brocky

Site Experience Feedback

Jan 19, 2025

Easy to navigate the website. they have a clear explanation of the part I was looking for. Definitely coming back here if when I need parts.

Chirp

Site Experience Feedback

Jan 19, 2025

Overall good experience shopping at parts geek. Straight forward easy to navigate web site, and really fair prices

PORKY

Site Experience Feedback

Jan 19, 2025

IT WAS ALL PRETTY MUCH GOOD AND EASY BUT IT SEAMS THAT SOME PARTS ARE NOT QUIET CLEARY MARKED AS BEING THE CORRECT PART OR IF ITS INTERCHANGEABLE WITH THE ORIGINAL PART..BUT IT MIGHT OF BEEN JUST ME TO SOMETIMES THE ADS ARE HARD TO UNDERSTAND..

WINN

Site Experience Feedback

Jan 19, 2025

Good

Wham

Site Experience Feedback

Jan 19, 2025

I found a wiring kit that will do what I need very inexpensive and easy. The ordering experience was easy. No problems.

Pauly

Site Experience Feedback

Jan 19, 2025

I'm very happy so far with all my orders. Parts Geek is top notch. Please keep up the good work and I will continue to get my parts here