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PartsGeek Customer Reviews

PartsGeek holds a 8.7/10 overall rating and 14,270 verified post-delivery reviews on Bizrate.

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Certified
Most Current Certification:
Sep 13, 2026
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

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Post-Delivery Feedback - 14,270 Reviews

Overall Satisfaction:

8.7out of 10

Would Shop Here Again:

8.8out of 10

Likelihood To Recommend:

8.8out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

76%75%
Neutral rating icon

Neutral

10%11%
Negative rating icon

Negative

13%14%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

5.4 out of 10

Site Experience Feedback - 96,453 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.3out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

78%78%
Neutral rating icon

Neutral

17%17%
Negative rating icon

Negative

6%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

Recent Reviews for PartsGeek

Showing 1 - 50 of 110,723

  • Tony

    Site Experience Feedback

    Sep 12, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Montana

    Site Experience Feedback

    Sep 12, 2026

    Give me lots of options

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 12, 2026

    Good

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Wet will

    Site Experience Feedback

    Sep 12, 2026

    Greaft

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • CO

    Site Experience Feedback

    Sep 12, 2026

    I've used parts geek for every vehicle I've owned. They definitely have the best price and overall part quality. I made the mistake of ordering a part from Amazon to save a few bucks but the a/c compressor I received failed after two weeks...now i have more time and refrigerant to purchase to replace the part. Ver frustrating!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 12, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • LunatunaDsm

    Site Experience Feedback

    Sep 12, 2026

    Always a great experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 12, 2026

    Always helpful and professional

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • riwgage

    Site Experience Feedback

    Sep 12, 2026

    good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mark

    Site Experience Feedback

    Sep 12, 2026

    Good

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • None

    Site Experience Feedback

    Sep 12, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mk6.5Driver

    Site Experience Feedback

    Sep 12, 2026

    It was a great process!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Markie

    Site Experience Feedback

    Sep 12, 2026

    This site was very easy to work Finding parts for my carp

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Another DYIer

    Site Experience Feedback

    Sep 12, 2026

    Not bad as usual

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Duke

    Site Experience Feedback

    Sep 12, 2026

    Website was easy to understand

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Z nation

    Site Experience Feedback

    Sep 12, 2026

    Was great

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mike

    Site Experience Feedback

    Sep 12, 2026

    The transaction went very well, it was smooth and efficient. The site was easy to navigate, and i was offered expedited shipping and shipping protection which is a great offer.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • frank

    Site Experience Feedback

    Sep 12, 2026

    easy to navigate found the part i was looking for in the price range that was fair

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Javier

    Site Experience Feedback

    Sep 12, 2026

    I had been ordered from parts geek for years and every time is great.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Country boy

    Site Experience Feedback

    Sep 12, 2026

    It's a good place to y'all, reliable and good parts.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 12, 2026

    It was good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jesus m

    Site Experience Feedback

    Sep 12, 2026

    Easy to find everything and at a good price.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Karmatrón

    Site Experience Feedback

    Sep 12, 2026

    I like the interface because is fast to set an order since I dont have to go through the vehicle set up information like other websites. Several optional brands available always.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Cody H

    Site Experience Feedback

    Sep 12, 2026

    My last few purchases from partsgeek have been very easy. They typically ship quickly and normally have the parts in stock

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Notit

    Site Experience Feedback

    Sep 12, 2026

    Couldn’t get parts from suppliers site but found them here. Not sure how I feel about that.

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Fn

    Site Experience Feedback

    Sep 12, 2026

    It would be nice if you had a saved for later option Or previous reviewed or purchased

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • d ick awood

    Site Experience Feedback

    Sep 12, 2026

    it was just ok

    • Overall Rating: 6
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Dj

    Site Experience Feedback

    Sep 12, 2026

    Good

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • El barrio

    Site Experience Feedback

    Sep 12, 2026

    Las partes de este sitio web han sido de las mejores y no he batallado con clientes ni en su precio, además de que es muy accesible y de buena calidad de productos

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • paul

    Site Experience Feedback

    Sep 12, 2026

    easy site to order from

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Baeley

    Site Experience Feedback

    Sep 12, 2026

    Grrreeeaattt

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 12, 2026

    Good, always find what i need

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Fernie

    Site Experience Feedback

    Sep 12, 2026

    I think your website is awesome. Easy to read, easy to look up the parts you need. Website very user friendly.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jr

    Site Experience Feedback

    Sep 12, 2026

    It was great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Jf

    Post-Delivery Feedback

    Sep 12, 2026

    I like using you guys always that good support

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Goose

    Site Experience Feedback

    Sep 12, 2026

    Always cheaper than the parts store.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • PerkySD

    Site Experience Feedback

    Sep 12, 2026

    Over all great experience. Website is super easy to use.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Chester

    Site Experience Feedback

    Sep 12, 2026

    The service was real good and I will recommend people to use to y’all service

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • ABSmoak

    Site Experience Feedback

    Sep 12, 2026

    Hi Was, OK I didn’t have any problems finding thought I needed it. The website was adequate.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 12, 2026

    It was okay but returns are a bit difficult

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Matt

    Site Experience Feedback

    Sep 12, 2026

    Easy access easy to use have no complaints

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • AL

    Site Experience Feedback

    Sep 12, 2026

    pretty easy to use, great prices, haven't had any issues with orders... completely satisfied so far

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tom

    Site Experience Feedback

    Sep 12, 2026

    I can always find what I'm looking for at parts geek and I get to choose the quality of what I'm looking for. But it's usually at a lot better price than what anybody else has it at.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rye

    Site Experience Feedback

    Sep 12, 2026

    Pretty easy to work with

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • The Iron Lobo

    Site Experience Feedback

    Sep 12, 2026

    Excellent experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Leeroy

    Site Experience Feedback

    Sep 12, 2026

    Good

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Lennyboy

    Post-Delivery Feedback

    Sep 12, 2026

    My most recent experience was a five star as usual aborted at least six times from these people I never had to return anything. Definitely recommend this to a friend.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • kent

    Site Experience Feedback

    Sep 12, 2026

    good prices and service.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sirhonda

    Site Experience Feedback

    Sep 12, 2026

    Easy peasy! I love that they provide pictures of what it looks like installed in the vehicle

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • J J

    Site Experience Feedback

    Sep 12, 2026

    Ok

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
PartsGeek Customer Reviews | Verified Customer Reviews at Bizrate Surveys