PartsGeek Reviews - 22,754 Review - 8.9/10
PartsGeek Rating
Overall Satisfaction | 8.9 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.1 /10 |
Satisfaction with Customer Support | 8.8 /10 |
8.9out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 82% |
Neutral | 13% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
6.8 out of 10
Recent Reviews for PartsGeek
Showing 1 - 20 of 22,754
YB
Site Experience Feedback
Jan 19, 2025
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
George
Site Experience Feedback
Jan 19, 2025
Great price and available with fast shipping easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nrsimhadeva dasa
Site Experience Feedback
Jan 19, 2025
Genuine parts is good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Satisfied customer
Site Experience Feedback
Jan 19, 2025
I have ordered parts for my cars for the last few years and all items have fit and very good deals to my satisfaction! Parts are always delivered to me in good shape and in good quality standards!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 19, 2025
N/A
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
tom
Site Experience Feedback
Jan 19, 2025
ok
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 19, 2025
Items have been quality and delivered in a timely fashion.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
zinc
Site Experience Feedback
Jan 19, 2025
i always know if i need good parts for a great price i can always come here
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Happylady
Site Experience Feedback
Jan 19, 2025
Couldn't find where to put in 25% off coupon so bought anyway.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
subigrandpa
Site Experience Feedback
Jan 19, 2025
parts geek has always supplied me with quality parts at reasonable prices. shipping is always on time and many times free. They always keep me informed. never had a bad experience with them.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pornfly
Site Experience Feedback
Jan 19, 2025
All was well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
No!
Post-Delivery Feedback
Jan 19, 2025
Good product. Fast delivery!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
fear
Site Experience Feedback
Jan 03, 2025
very easy to navigate to the parts I need.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
fear
Post-Delivery Feedback
Jan 19, 2025
The website is easy to navigate, the warranty is good, the prices are right. Easy to order.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jesse
Site Experience Feedback
Jan 19, 2025
The process was very simple, using the page to shop through and plan the project is also very useful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Brocky
Site Experience Feedback
Jan 19, 2025
Easy to navigate the website. they have a clear explanation of the part I was looking for. Definitely coming back here if when I need parts.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Chirp
Site Experience Feedback
Jan 19, 2025
Overall good experience shopping at parts geek. Straight forward easy to navigate web site, and really fair prices
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
PORKY
Site Experience Feedback
Jan 19, 2025
IT WAS ALL PRETTY MUCH GOOD AND EASY BUT IT SEAMS THAT SOME PARTS ARE NOT QUIET CLEARY MARKED AS BEING THE CORRECT PART OR IF ITS INTERCHANGEABLE WITH THE ORIGINAL PART..BUT IT MIGHT OF BEEN JUST ME TO SOMETIMES THE ADS ARE HARD TO UNDERSTAND..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
WINN
Site Experience Feedback
Jan 19, 2025
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wham
Site Experience Feedback
Jan 19, 2025
I found a wiring kit that will do what I need very inexpensive and easy. The ordering experience was easy. No problems.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pauly
Site Experience Feedback
Jan 19, 2025
I'm very happy so far with all my orders. Parts Geek is top notch. Please keep up the good work and I will continue to get my parts here
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »