Dennis Kirk, Inc Customer Reviews
Dennis Kirk, Inc holds a 9.3/10 overall rating and 6,091 verified post-delivery reviews on Bizrate.
Dennis Kirk, Inc Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2023 Winner Circle of Excellence
7 years
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 86% |
 Neutral | 9% | 8% |
 Negative | 6% | 7% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 81% | 82% |
Neutral | 15% | 14% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for Dennis Kirk, Inc
Showing 1 - 50 of 46,135
Tex
Site Experience FeedbackSep 15, 2026
It was nice, products are laid out neatly and easy to choose.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Justlikeadevl
Site Experience FeedbackSep 15, 2026
Great site good prices quick shipping
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Birdman
Site Experience FeedbackSep 15, 2026
always had a good experience and fair prices at dk
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
18bloodOrangeSG
Site Experience FeedbackSep 15, 2026
Many options when trying to find specific parts even when narrowed down with filters.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Dorkwad
Site Experience FeedbackSep 15, 2026
A little hard to know if I have the right parts ordered. Not a lot of detail, drawing, info etc. Videos of applications would be great.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Str8ball
Site Experience FeedbackSep 15, 2026
Good experience. Some items out of stock which did affect purchase.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Riggsy
Site Experience FeedbackSep 15, 2026
Very informational and great inventory
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
One stop parts shop.
Post-Delivery FeedbackSep 15, 2026
Was looking for parts for my 89 heritage softail, looked at Dennis Kirk website, found exactly what i was looking for,great price,fast shipping, packed with care.and free swag to boot!...Definitely be using them for all my bike needs...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackSep 15, 2026
Great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 15, 2026
perfect and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jcrowe
Site Experience FeedbackSep 15, 2026
I think the whole process was quick and convieneient
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Trixy
Site Experience FeedbackSep 15, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bodee
Site Experience FeedbackSep 15, 2026
Very good interaction, was very easy to nagigate the site.
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
John
Site Experience FeedbackSep 15, 2026
Easy to find everything i needed
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
AKpilot
Site Experience FeedbackSep 15, 2026
Great website. Easy enough to select the machine I am shopping for and look for parts! Ended up ordering an extra air filter because it was so easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chicago jonny
Site Experience FeedbackSep 15, 2026
Easy to navigate great selection
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Hemmy
Site Experience FeedbackSep 15, 2026
Easy to shop for tires
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Red
Site Experience FeedbackSep 15, 2026
1st time purchase waiting for completion of order, too early to make a recommendation.Cost of shipping is high for this light and small volume item but availability of item was the deciding factor
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
mnrland
Site Experience FeedbackSep 15, 2026
i called in and a human answered, she helped me understand the shipping process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 15, 2026
Everything easy to find and cheaper then most places
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jay bones
Site Experience FeedbackSep 15, 2026
Highly recommend Dennis kirk for parts and customer service , more than satisfied, ill be back
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big j
Site Experience FeedbackSep 15, 2026
Website is easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 15, 2026
Smooth as silk like normal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Razzell Dazzell
Site Experience FeedbackSep 15, 2026
Shipping charge was outrageous! Other than that DK service is fast and reliable!
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Rocky
Site Experience FeedbackSep 15, 2026
Always easy to find what I am looking for. I know right away if it's out of stock or if it will take a little longer to deliver. Up front and I like it.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
zak
Site Experience FeedbackSep 15, 2026
pleasant
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Teddy1122
Site Experience FeedbackSep 15, 2026
Very quick and easy experience to buy my first motorcycles first set of tires!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
33.3LP
Site Experience FeedbackSep 15, 2026
Buying cables for a harleydavidson. The descriptions of the methods of measurement are inconsistent and dimensions sometimes not provided. Very confusing, and makes for uncertainty as for product fit. (note: shopping for cables for higher than stock bars)
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Woody
Site Experience FeedbackSep 15, 2026
Great site and easy checkout, many products to choose from. Will definitely use site again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jason D.
Site Experience FeedbackSep 15, 2026
After digging around on other websites looking for the parts I needed. Dennis Kirk was so much easier to navigate and had the parts I was looking for!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kai
Site Experience FeedbackSep 15, 2026
My experience was great you had the klim mono suit in stock in my size and color that i couldn’t find anywhere else
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Randy
Site Experience FeedbackSep 15, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bigdog
Site Experience FeedbackSep 15, 2026
very nice persons on the phone
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
St. Michael
Site Experience FeedbackSep 15, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
wolfe
Site Experience FeedbackSep 15, 2026
i have had good parts and easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bryan
Site Experience FeedbackSep 15, 2026
It was good and easy to navigate through the whole website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big D
Site Experience FeedbackSep 15, 2026
Recommended by a friend personally my mechanic very satisfied with the product that I am purchasing I like the style it messed my bike perfectly price was a little high but it is what it is
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ben
Site Experience FeedbackSep 15, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Aaron
Site Experience FeedbackSep 15, 2026
Very easy to navigate website and seemed to have great pricing for the items I was in need of. Will be shopping here again definitely.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Raymo
Site Experience FeedbackSep 15, 2026
Found what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tina N
Site Experience FeedbackSep 15, 2026
No, we’re all experience is fine for the little bitty O-ring thing I got it was $10 in the shipping cost me $18
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackSep 15, 2026
One of the best online bike parts places
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Fabes
Site Experience FeedbackSep 15, 2026
Easy to use and I was able to find what I needed and was able to check out fast. Product will show in three days.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Harley Dude
Site Experience FeedbackSep 15, 2026
Great web site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kafka
Site Experience FeedbackSep 15, 2026
Quick easy and efficient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe L
Site Experience FeedbackSep 15, 2026
Great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pete
Site Experience FeedbackSep 15, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Veleze2
Site Experience FeedbackSep 15, 2026
No coments
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Harry13s
Site Experience FeedbackSep 15, 2026
The site was easy to navigate. I found what I wad looking for and easy to order.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Streetbob rick
Site Experience FeedbackSep 15, 2026
It was very easy to use with no problems, easy ordering process and I hope for it to be here on time Friday
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A