Dennis Kirk, Inc Customer Reviews
Dennis Kirk, Inc holds a 9.3/10 overall rating and 6,092 verified post-delivery reviews on Bizrate.
Dennis Kirk, Inc Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2023 Winner Circle of Excellence
7 years
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 86% |
 Neutral | 9% | 8% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 81% | 82% |
Neutral | 15% | 15% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for Dennis Kirk, Inc
Showing 1 - 50 of 46,191
JT
Post-Delivery FeedbackSep 14, 2026
Only place I will buy parts from,, if you have them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Mr.Clean
Site Experience FeedbackSep 14, 2026
Took a minute to ask the right question, but got there in 3,4 minutes.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grit
Site Experience FeedbackSep 14, 2026
Found what I needed quickly and ordering was easy; as usual.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Haulse
Site Experience FeedbackSep 14, 2026
Forgot password/not very good with computer myself so I got a twenty minute run around to finally bypass the email and proceed to check out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Timmy
Site Experience FeedbackSep 14, 2026
Easy checkout
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Homer
Site Experience FeedbackSep 14, 2026
Very easy to navigate and affordable pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
E.S
Site Experience FeedbackSep 14, 2026
Always a good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Cb
Site Experience FeedbackSep 14, 2026
Amazing
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Keith
Site Experience FeedbackSep 14, 2026
Everything was very good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mr.G
Site Experience FeedbackSep 14, 2026
First purchase with Dennis Kirk had to get some bearings pretty quick very fair pricing on the bearing kits I had to pay for a little extra for special shipping but that's okay hopefully get a job done by the weekend. Thanks Dennis Kirk
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
ROCKETMAN
Site Experience FeedbackSep 14, 2026
Since i have not received parts I cannot give much info, I would like to know all parts were as described, I have heard and looked to this vendor in the past and feel they handle quality parts in which I am in hope of receiving, Some of the look up I thought clumsy since tried a few times to find open belt drive chrome shroud for 1.5 inch primary belt but never found and feel maybe they do not carry such a part. I will look here for parts again if and when the parts do show up as described, thank you
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Dev
Site Experience FeedbackSep 14, 2026
well, i'm a ux/ui designer for about 15 years so i may see things others don't. the mega menu can be overwhelming, there's a lot of ad space and it's probably not very mobile friendly. I'd LOVE to chat and help make this better, please feel free to email me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hormone
Site Experience FeedbackSep 14, 2026
I was looking for tire lube, but could not find. I have tires to mount.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marlboro man
Site Experience FeedbackSep 14, 2026
It was good easy to find what your looking for
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tpick
Site Experience FeedbackSep 14, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hunter
Site Experience FeedbackSep 14, 2026
This place is definitely one of the best places to get your parts. It is strait forward and easy to find your parts. They have great costumer service and are very fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sebastian
Site Experience FeedbackSep 14, 2026
while looking for specific part numbers that fit 1985 FXSB. It just shows a lot of parts (random?) that I am not looking for instead.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sid
Site Experience FeedbackSep 14, 2026
I wish the description of items was more accurate and specified years or years item would fit. Also better pics of items from all angles.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 14, 2026
Found what I needed quickly so I can get back on the road. Upset that some of the part numbers were out of stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Murph
Site Experience FeedbackSep 14, 2026
Always fast shipping and great quality parts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JP
Site Experience FeedbackSep 14, 2026
I think the site is very user friendly and I have no complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 14, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 14, 2026
Was good. Getting what I need for kids bike
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Al
Site Experience FeedbackSep 14, 2026
It worked the way I expected it to.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rog
Site Experience FeedbackSep 14, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mccarter
Site Experience FeedbackSep 14, 2026
Awesome website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marcus Welby M.D.
Site Experience FeedbackSep 14, 2026
Ive shopped Dennis Kirk for years. Loved the now closed Scratch N dent. Only complaint is long wait times for a counter person sometimes. Otherwise a great store with tons of products for us people out here having fun. thank you. Great place to shop.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nose
Site Experience FeedbackSep 14, 2026
works well returns are easy through cycle Gear
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
THugs
Site Experience FeedbackSep 14, 2026
Great so far, I've never ordered from DK before, I'll look into it more in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackSep 14, 2026
Appreciate you having items in stock that are not found elsewhere
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CYPRESS
Site Experience FeedbackSep 14, 2026
They had my item in stock
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Tony
Post-Delivery FeedbackSep 14, 2026
Shipping was reasonable, part cost was fair, and the parts arrived quickly and were well packed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Rob D
Site Experience FeedbackSep 14, 2026
Was easy to find what I was looking for and I like the header once you fill in the bike that takes you to common parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jimmy
Site Experience FeedbackSep 14, 2026
Great selection and great prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gumbydammit
Site Experience FeedbackSep 14, 2026
None
- Overall Rating: 3
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
Bob
Site Experience FeedbackSep 14, 2026
Ordering was easy. Waiting on the order to arrive.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
david
Site Experience FeedbackSep 14, 2026
thank you Dennis kirk
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tony
Site Experience FeedbackSep 14, 2026
Website is well organized and easy to navigate. Great selection and fair prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dak
Site Experience FeedbackSep 14, 2026
Hoping new pig tail resolves my issue with the bike going into limp mode
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Raj
Site Experience FeedbackSep 14, 2026
easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Garry
Site Experience FeedbackSep 14, 2026
Good interactions no complaints
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Mark
Site Experience FeedbackSep 14, 2026
It was showing available instock and then at checkout it says backordered.
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pizzaman
Site Experience FeedbackSep 14, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 14, 2026
Forms
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Rocko
Site Experience FeedbackSep 14, 2026
Great selection and prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 14, 2026
Fairly easy to place an order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nate
Site Experience FeedbackSep 14, 2026
Super easy great selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fred
Post-Delivery FeedbackSep 14, 2026
Order was priced competitively ,delievered ontime,packed good with no damage.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
KD1800
Site Experience FeedbackSep 14, 2026
went smooth just hope it arrives on time as I am on a tight schedule
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
TK
Site Experience FeedbackSep 14, 2026
Pretty good experience overall I just had a little bit of issue navigating the check going back and forth between PayPal and the checkout. That was doing it all on my phone.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 10