Dennis Kirk, Inc Customer Reviews
Dennis Kirk, Inc holds a 9.3/10 overall rating and 6,214 verified post-delivery reviews on Bizrate.
Dennis Kirk, Inc Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2023 Winner Circle of Excellence
7 years
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 89% |
 Neutral | 7% | 7% |
 Negative | 5% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 82% | 82% |
Neutral | 14% | 14% |
Negative | 4% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for Dennis Kirk, Inc
Showing 1 - 50 of 46,025
Dale
Site Experience FeedbackNov 14, 2026
great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Customizer
Site Experience FeedbackNov 14, 2026
They had exactly what I was looking for with detail description.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Parker Lewis
Site Experience FeedbackNov 14, 2026
it was fair. couldnt get a clear view of the clutch cable lemgth i need ordered and i had to add 2 kickstand springs just to get free shipping
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
Big cat
Site Experience FeedbackNov 14, 2026
Excellent experience will definitely be back son
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rudedude92
Site Experience FeedbackNov 14, 2026
Love the website have always been able to find exactly what I need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JC1
Site Experience FeedbackNov 14, 2026
The Dennis Kirk website is concise with clear product information, details and ease of use. Checkout was quick & easy. The 1st time customer experience was great. Thanks! John C.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MG
Site Experience FeedbackNov 14, 2026
easy to navigate, clear descriptions, fair prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dave
Site Experience FeedbackNov 14, 2026
Good experience overall hopefully the part works for me
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
bigolbigboy
Site Experience FeedbackNov 14, 2026
i wish that when i typed in "clutch push rod" into the search bar, it would direct me to look at seats
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
StreetBobbin91
Site Experience FeedbackNov 14, 2026
it was great better than other sites that make it difficult to find correct size and part number
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Bowman 1
Site Experience FeedbackNov 14, 2026
Easy navigation on the website. Easy simple checkup procedure. Very smooth purchase. Don't change anything in my opinion and will shop again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim
Site Experience FeedbackNov 14, 2026
Choices were pretty good, easy to access information, very easy to change information on my account and place and pay for.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
G
Site Experience FeedbackNov 14, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackNov 14, 2026
All good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
PamelaD
Site Experience FeedbackNov 14, 2026
Interaction was great, I have no complaints
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
Rooferman
Site Experience FeedbackNov 14, 2026
They had a really good price on the Arai helmet that I wanted, I only have one and wanted to have some rotation. Checkout was fast and the website is easy to navigate, I will definitely visit Dennis Kirk in the future when serching for motorcycle gear or accessories.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Loki
Site Experience FeedbackNov 14, 2026
Overall was pretty easy to get on here and get everything done I needed satisfied you also have excellent customer service operators that help me with the order earlier today this is my second order for the day so you guys doing good in my eyes will let you know more when my products arrive
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Van
Site Experience FeedbackNov 14, 2026
I am glad to find a source for the parts I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jonny
Site Experience FeedbackNov 14, 2026
So far so good first time ordering
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Navy
Site Experience FeedbackNov 14, 2026
I always purchase from Dennis Kirk over the years and haven’t had any problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 14, 2026
Was able to find what I wanted to get
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Josh
Site Experience FeedbackNov 14, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
G-Man13
Site Experience FeedbackNov 14, 2026
Shipping is offered free, however, i had to pay shipping fees to ship to Guam, a US Territory.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Josh Krahn
Site Experience FeedbackNov 14, 2026
It was great easy to type in my sled make and model given parts that are exact fit
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DrK.
Site Experience FeedbackNov 14, 2026
I check availability & pricing when looking for products. Sometimes pricing is good or equal to others. The free shipping is also considered when purchasing. Quality & shipping time is always good with Dennis Kirk. I have purchased from you for over 40 years.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackNov 14, 2026
Looked up a part, looked at other vendors, went back to your website, looked up fitment on your site, was straight forward, the part fit my machine, placed order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Livewire
Site Experience FeedbackNov 14, 2026
Always decent price, decent shipping times
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jr
Site Experience FeedbackNov 14, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gena907
Site Experience FeedbackNov 14, 2026
Love the selection, hate that there is no free shipping
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
LD
Site Experience FeedbackNov 14, 2026
Very easy transaction
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
BB
Site Experience FeedbackNov 14, 2026
Awesome customer service
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Motomatty
Site Experience FeedbackNov 14, 2026
Great deal and site. Relatively easy but check out w payments / PayPal had a few hiccups and not completely seamless.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
JSFD
Site Experience FeedbackNov 14, 2026
Pretty straight forward.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dale
Site Experience FeedbackNov 14, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Eric
Site Experience FeedbackNov 14, 2026
none
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 14, 2026
I have nothing bad to say about the website. I have ordered from this company a few times and totally happy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kimmy d
Site Experience FeedbackNov 14, 2026
Was an easy and great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 14, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lane
Site Experience FeedbackNov 14, 2026
Good website easy to find my part easy to checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Mikey Love
Site Experience FeedbackNov 14, 2026
It was a smooth transaction
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Groot
Site Experience FeedbackNov 14, 2026
It was easy, wish for clearer item descriptions.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Darrwood
Site Experience FeedbackNov 14, 2026
i was able to complete what I came here to do
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stretch
Site Experience FeedbackNov 14, 2026
Fast , easy and great deal
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rich
Site Experience FeedbackNov 14, 2026
It was good used ai to find the parts and give me a link.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fortdan
Site Experience FeedbackNov 14, 2026
Easy to find product.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
TheDorkDepot
Site Experience FeedbackNov 14, 2026
Very easy to navigate, break down of product was clear and easy to find, prices very competitive
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
MD2000
Site Experience FeedbackNov 14, 2026
Sizing charts are too many clicks away from the product.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Preacher Dave
Site Experience FeedbackNov 14, 2026
I am just trying to check out. I have a hard time finding what I need at times, because instead of showing me the part that fits my bike, I have to go through a lot of parts just to find out that they are not for my bike. Just give me the part that I am looking for, that would make it much easier, but I still enjoy shopping at Dennis Kirk because there are good quality products and I do eventually find what I need. (Thanks) now I just want to check out
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 14, 2026
I really like Dennis Kirk because they carry all the parts for my motorcycle and have good deals on riding gloves and sneakers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
11b
Site Experience FeedbackNov 14, 2026
easy transaction
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9