Dennis Kirk, Inc Customer Reviews
Dennis Kirk, Inc holds a 9.3/10 overall rating and 6,203 verified post-delivery reviews on Bizrate.
Dennis Kirk, Inc Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2023 Winner Circle of Excellence
7 years
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 89% |
 Neutral | 7% | 7% |
 Negative | 5% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
8.7 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 81% | 82% |
Neutral | 15% | 15% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for Dennis Kirk, Inc
Showing 1 - 50 of 45,789
Wing man
Site Experience FeedbackOct 31, 2026
easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Copperhead
Site Experience FeedbackOct 31, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Kyle
Site Experience FeedbackOct 31, 2026
love the site tons of parts for all my makes and models but if you’re buying just one thing there was no shipping estimate on time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steve
Site Experience FeedbackOct 31, 2026
B+
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Butch
Site Experience FeedbackOct 31, 2026
I was sent to this website by my Harley Davidson parts salesman. I was impressed how easy it was to find the part I wanted. It did, however, expressed that it may not fit my bike. Also I kept getting a message about backorder and time on backorder. But it didn't actually say that the part I was purchasing was actually on backorder.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Dave
Site Experience FeedbackOct 31, 2026
it took too many steps to place order. The values of the order changed back and fouth adding tax and not including tax. When varifing if product worked with my bike it flips to a differnet page and you have to refind the prodruct. Didn't have all o-rings and seals necessary to make an change oil. You sell the oil filter, but not the o-rings.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gene
Site Experience FeedbackOct 31, 2026
this is not my first on line transaction, it was very straight forward and clear on each step of the transaction was!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BAM
Site Experience FeedbackOct 31, 2026
Good site with good products. I’ll continue to buy from you guys.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
B-rad
Site Experience FeedbackOct 31, 2026
Been a part of this since I was a kid
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 31, 2026
Difficult searching for items
- Overall Rating: 3
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
Bill
Site Experience FeedbackOct 31, 2026
Things went pretty well actually. I’m on a mobile device, so I don’t expect much, but my experience was quite painless, thank you.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ricky bobby
Site Experience FeedbackOct 31, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Howie Feltersnatch
Site Experience FeedbackOct 31, 2026
Easily found parts I needed and for a good price fast and easy check out delivery expected in a reasonable time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Adam
Site Experience FeedbackOct 31, 2026
Your website came up on Google while I was looking for these socks and I was happy you let me backorder them! Thanks!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 31, 2026
Great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rev
Site Experience FeedbackOct 31, 2026
good fast
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Clyde
Site Experience FeedbackOct 31, 2026
Website was easy to work
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Snow guy
Site Experience FeedbackOct 31, 2026
It was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bear
Site Experience FeedbackOct 31, 2026
Very aggravating that the website "advertises" items in stock, then when ordering, shows item back ordered
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Fatboy
Site Experience FeedbackOct 31, 2026
easy look up parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tony
Site Experience FeedbackOct 31, 2026
We will see after parts are installed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 31, 2026
Wonderful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Johnny boy 315
Site Experience FeedbackOct 31, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeremy
Site Experience FeedbackOct 31, 2026
Easy to navigate on a phone browser
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nick
Site Experience FeedbackOct 31, 2026
It was simple and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
kim
Site Experience FeedbackOct 31, 2026
easy to navigate- great company
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Gofer
Site Experience FeedbackOct 31, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Junkyard John
Site Experience FeedbackOct 31, 2026
Excellent!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Allison
Site Experience FeedbackOct 31, 2026
They have a large variety of parts for the bikes I own.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
GreyJumper
Site Experience FeedbackOct 31, 2026
no bad, all good.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Haley
Site Experience FeedbackOct 31, 2026
Easy website to use
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Jeff
Site Experience FeedbackOct 31, 2026
It’s ok
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 31, 2026
website was easy to navigate and checkout was a breeze
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stemdude
Site Experience FeedbackOct 31, 2026
All good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Wyteboi
Site Experience FeedbackOct 31, 2026
Was the best service ive had shopping online
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hondo58
Site Experience FeedbackOct 31, 2026
No bad experiences except there is no back button on the app to return to the page I was on after adding something to the cart.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
PaganatWar
Site Experience FeedbackOct 31, 2026
There is lots of variety to choose from and everything went smoothly.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Casey S.
Site Experience FeedbackOct 31, 2026
It was a great experience!!!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beezer
Site Experience FeedbackOct 31, 2026
Pretty smooth
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
jb
Site Experience FeedbackOct 31, 2026
Smooth and easy
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Cooter
Site Experience FeedbackOct 31, 2026
I tell my friends to buy from Dennis Kirk although I will say sometimes it’s easier to do a google search and find your items that way I’m happy either way
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dog
Post-Delivery FeedbackOct 31, 2026
Dog
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Cuz
Site Experience FeedbackOct 31, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carl
Site Experience FeedbackOct 31, 2026
The website overall was easy to navigate, my part was in stock, and check out was straightforward. Without nitpicking, I have no complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maks
Site Experience FeedbackOct 31, 2026
Delivery at front door
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackOct 31, 2026
Fast and essy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Cambam
Site Experience FeedbackOct 31, 2026
I had a good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Uncle l
Site Experience FeedbackOct 31, 2026
Im wanting to get my girl a new jacket
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
stewsg5
Site Experience FeedbackOct 31, 2026
Great selection of parts for older motorcycles.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GeoWim
Site Experience FeedbackOct 31, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10