Dennis Kirk, Inc Reviews - 5,541 Post-Delivery Reviews - 9.4/10
Dennis Kirk, Inc Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2023 Winner Circle of Excellence
7 years
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 87% |
 Neutral | 8% | 8% |
 Negative | 4% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
8.7 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 81% | 80% |
Neutral | 16% | 15% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Dennis Kirk, Inc
Showing 1 - 50 of 46,341
yoyomoto
Site Experience FeedbackJun 13, 2026
Didn't like how the site wanted to change my address to street, I live on a lane. There is exactly the same address in my town with either a street or a lane and if street is entered it will go to the wrong person. I really hope it keeps my selection of overriding this "suggestion" for street.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
N269TP
Site Experience FeedbackJun 13, 2026
Simple & easy to use . I have used Dennis Kirk for many years. Always come back .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 13, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackJun 13, 2026
Product ordered were not delivered as indicated. Item sent to Hawaii, vis USPS at an extra cost. Item sent was at no fault of Dennis Kirk, shipping went to San Francisco then to Oakland, then back to San Francisco and sitting still a few days in between cities! It was painful watching!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 5
- Customer Support: 8
Buck
Post-Delivery FeedbackJun 13, 2026
Great product. Great service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Leo
Site Experience FeedbackJun 13, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Tyerail
Site Experience FeedbackJun 13, 2026
I read the magazine when I was a kid which really planted the seed for my love of motorcycles.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steven
Site Experience FeedbackJun 13, 2026
Purchase went smoothly online, shipping shows ground as a week out, hopefully the battery will get here quicker than that though. Price was fair.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJun 13, 2026
Fairly easy
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ayden
Site Experience FeedbackJun 13, 2026
It was pretty good I used chat gpt to find the parts I needed and the checkout process was easy
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Russ
Site Experience FeedbackJun 13, 2026
Everything seemed to go smooth the videos were very informative and I have been looking for this light anyway
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CORP
Site Experience FeedbackJun 13, 2026
This is my second time in 2 years using this site to purchase an item, both experiences have been great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bluenose Nomad
Site Experience FeedbackJun 13, 2026
I found exactly what I wanted in seconds with tons of options. Zero negative notes. The site isn’t flashy which is a positive.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wobby
Site Experience FeedbackJun 13, 2026
Great place
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sledge
Site Experience FeedbackJun 13, 2026
Great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sal
Site Experience FeedbackJun 13, 2026
Easy navigating of site allowing me to search for parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cal
Site Experience FeedbackJun 13, 2026
Very helpful to match up parts either the match my bike tool you guys have on website and it’s friendly interface and you guys have a wide variety of parts and I love that and have fair pricing along with it. Ended up ordering the Gotham shim kit for a 2008 crf250r and am doing valve adjustments. Look forward to seeing quality of product and how good shipping is..and checkout process was really simple and easy and lots of variety for shipping options which is nice
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
JT 308
Site Experience FeedbackJun 13, 2026
Good pricing and fast shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kountry5665
Site Experience FeedbackJun 13, 2026
easy to find what i wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Running Deere
Site Experience FeedbackJun 13, 2026
Everything went good. Didn't have any problems checking out.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
KX 250
Site Experience FeedbackJun 13, 2026
great parts list and my parts i ordered before were great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big Delicious
Site Experience FeedbackJun 13, 2026
Very easy to make a purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Easy
Site Experience FeedbackJun 13, 2026
It was a great shopping experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fire wrench
Site Experience FeedbackJun 13, 2026
Went smooth and easy. The plus was affirm payment
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Earache
Site Experience FeedbackJun 13, 2026
It was a pleasure to shop here.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Al B
Site Experience FeedbackJun 13, 2026
1st purchase from Dennis Kirk
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Hs
Site Experience FeedbackJun 13, 2026
Lol
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rob Repairs
Site Experience FeedbackJun 13, 2026
Perfect experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bo
Site Experience FeedbackJun 13, 2026
Went smooth, good price, easy to use.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jike
Post-Delivery FeedbackJun 13, 2026
Yes hahha
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Pete
Site Experience FeedbackJun 13, 2026
I get easily frustrated when shopping for sets of motorcycle tires then finding compatible tubes etc. Then finding, after finally making my selection, that one or more of the items will have to be back ordered and that I will be charged $10 for shipping of the back orderes item{s}. The good is pricing including shipping and prompt shipment on in stock items.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Wade
Site Experience FeedbackJun 13, 2026
I had no problems at all. Everything went well as usual.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
giant
Site Experience FeedbackJun 13, 2026
Easy to navigate, good pricing, great selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KenG
Site Experience FeedbackJun 13, 2026
Easy to navigate and make purchases
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
easy
Site Experience FeedbackJun 13, 2026
website was fine all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rick
Site Experience FeedbackJun 13, 2026
The past I was looking for was relatively easy to find. The price was pretty much in line with others, but you offered free shipping, so you got my business.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chuck
Site Experience FeedbackJun 13, 2026
Very good experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chief
Site Experience FeedbackJun 13, 2026
Easy & Quick Ordering Process!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Partybot0910
Site Experience FeedbackJun 13, 2026
A lot of things are out of stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Roundbelly
Site Experience FeedbackJun 13, 2026
Trying to match front and rear tires on my vintage bike I would have liked to have bought the match tire tread
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Timmy
Site Experience FeedbackJun 13, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vennie
Site Experience FeedbackJun 13, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
OpposedRider91
Site Experience FeedbackJun 13, 2026
Competitive pricing for the stator i was needing along with the gasket. Both where similar in pricing as opposed to direct manufacturer
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Drew
Site Experience FeedbackJun 13, 2026
Smooth ordering process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BigSmooth
Site Experience FeedbackJun 13, 2026
Super easy! Exact match with the my garage.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
kandykote
Site Experience FeedbackJun 13, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Nels
Site Experience FeedbackJun 13, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Reroy
Site Experience FeedbackJun 13, 2026
think my only issue was ordering the retainer clip for a tensioner there's no description on the size of it only a picture and what it is.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Big Man
Site Experience FeedbackJun 13, 2026
Awesome!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
C50 idaho
Post-Delivery FeedbackJun 13, 2026
I did not appreciate the additional tire fee which was added to the order. It made it so shipping really wasn't free.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- On Time Delivery: 9
- Customer Support: N/A