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Decorative Ceiling Tiles Reviews - 81 Post-Delivery Reviews - 9.5/10

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Most Current Certification:
Jun 24, 2026
Decorative Ceiling Tiles, Inc. Provides tiles, supplies, and accessories for both commercial and residential decorators.

Decorative Ceiling Tiles Rating

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Post-Delivery Feedback - 81 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

85%78%
Neutral rating icon

Neutral

15%22%
Negative rating icon

Negative

0%0%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 625 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.2out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

76%82%
Neutral rating icon

Neutral

19%16%
Negative rating icon

Negative

5%1%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.7 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.6 out of 10

Shipping Charges

Satisfaction with shipping charges

8.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.6 out of 10

Recent Reviews for Decorative Ceiling Tiles

Showing 1 - 50 of 706

  • JCB

    Site Experience Feedback

    Jun 23, 2026

    I have used this company before to cover the popcorn textured ceilings in one of my bedrooms and my living room. They both came out great. I painted them light blue then lightly ran a sponge roller with copper paint over the highlights to get a distressed tin ceiling look.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Timsmith

    Site Experience Feedback

    Jun 22, 2026

    Easy to select the samples I wanted, wished they offered free shipping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mouse

    Site Experience Feedback

    Jun 22, 2026

    Ok

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Kim

    Site Experience Feedback

    Jun 22, 2026

    I was only ordering a sample. I am hoping to find a product I love.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Steve

    Site Experience Feedback

    Jun 21, 2026

    Have everything I need

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • DavidJ

    Site Experience Feedback

    Jun 21, 2026

    Very easy to navigate.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 21, 2026

    Was ok. odering the sample was a bit confusing.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • LargeDrPeppa

    Site Experience Feedback

    Jun 20, 2026

    Everything was great! The website is huge so a little hard to narrow what you want. But overall is good !

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Texas Chuck

    Post-Delivery Feedback

    Jun 20, 2026

    They have a very good selection of products and are not just limited to ceiling tiles as they have crown mouldings and other items to complete your project. Shipping was timely and the tiles were packaged very well, no damage noted. Highly recommend this company and their products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 19, 2026

    Easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Beautiful Pool Room Ceiling

    Site Experience Feedback

    Jun 18, 2026

    Ordered originally on Amazon - only needed 10 more.. was able to order here. Using in our billiard room and it’s absolutely gorgeous !

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Trial

    Site Experience Feedback

    Jun 18, 2026

    Would be nice to be able to purchase smaller quantities. Also PayPal would be great.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • SC

    Site Experience Feedback

    Jun 18, 2026

    purchasing sample to match to some tin before placing full order.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 17, 2026

    this site is easy to order off of Good selection

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 16, 2026

    Great

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Tkl

    Site Experience Feedback

    Jun 15, 2026

    It was an easy website to navigate and use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Klaus L

    Post-Delivery Feedback

    Jun 15, 2026

    The order was delayed but customer service resolved the issue immediately.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 7
    • Customer Support: 10
    Full ratings for this review »
  • Clayman

    Site Experience Feedback

    Jun 14, 2026

    Website was great but had some difficulty with color selection for certain products, finally decided to order a color sample to be sure and was very glad a did and loved the products. Called with a question and the exchange was very positive. Seems like a great company and easy to work with.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Marc

    Site Experience Feedback

    Jun 14, 2026

    Perfect

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Kristine

    Site Experience Feedback

    Jun 14, 2026

    Very easy to navigate the website. I wish I was able to order more than 3 samples in one order, though.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Robin from Florida

    Site Experience Feedback

    Jun 13, 2026

    Website was great and easy to use! A lot to choose from which I love. The photos of peoples projects are super helpful! I really need the real visual!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Chuck

    Site Experience Feedback

    Jun 12, 2026

    Easy to navigate, easy to make a purchase decision and easy to check out

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • MCD

    Site Experience Feedback

    Jun 11, 2026

    you need to offer samples of every type of tile

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Vee Gru

    Site Experience Feedback

    Jun 11, 2026

    Was easy enough to find what I was looking for

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 11, 2026

    Great experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Stella

    Post-Delivery Feedback

    Jun 11, 2026

    I love that you have so many tile design choices. Unfortunately the only ones I could afford are the white styrofoam ones. Nice that they come in sets. I wish more designs were offered on the styrofoam ones. The visualizer did not work well for me so I had to go on gut feeling for the design I ordered.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 10, 2026

    I am planning a room make-over for a dark, manly man cave. I plan on glue-up ceiling tiles, as well as wood (or fake wood) walls, and a new floor. I am a bit bummed out I cannot get even a small portion of the ceiling tiles for color and overall look. I have designed product labels on my computer, and know from that experience that colors on the screen are not accurate with real-life or printed copies. I like the wood wall panels, but the baseboards you offer do not show colors, and I assume they are not colored at all. I was hoping to get baseboard and moldings color coordinated with the wall panels. I like the Room Visualizer, but it did not recognize where the wall ended and ceiling began. Because my project is for the bonus room above my garage, I would have liked to see how the room would have looked with not only the horizontal ceiling covered in tiles, but also the 45-degree transitions from the vertical wall to the horizontal ceiling. But overall, I am impressed with your website.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Cabin

    Post-Delivery Feedback

    Jun 10, 2026

    Wonderful experience. Second house of using the tiles. Sold main house and trying to get the same feel in the retirement cabin. Looks expensive but very reasonable in creating a variety of decors. Will buy again. SOON!!!

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Kev

    Site Experience Feedback

    Jun 10, 2026

    I'm excited to see how these grid covers look!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dave

    Site Experience Feedback

    Jun 9, 2026

    The interaction is good. The filtering is great. However, after you filter you then need to make the selections again. No big deal.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kat

    Site Experience Feedback

    Jun 8, 2026

    No problems

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • good order experience haven't received product yet

    Site Experience Feedback

    Jun 8, 2026

    website worked well & they have the product I need for my project

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 8, 2026

    I ordered the sample about 3 weeks ago. Never received any kind of information about what was happening with my order until I got a tracking number. It was finally delivered today and it was missing one of the pieces I ordered. The materials were good quality, but I don't know that I'll order from this company because of the lack of communication and the length of time it takes to receive your products.

    • Overall Rating: 8
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 8
    • On Time Delivery: 6
    • Customer Support: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 5, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • NT

    Site Experience Feedback

    Jun 5, 2026

    Easy and efficient

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rachel M

    Site Experience Feedback

    Jun 5, 2026

    I liked that there is a large selection of affordable styrofoam crownmolding with free shipping. I would have preferred to be able to buy pre-cut inner and outer corners matching the molding I chose. This option was only available for a small number of moldings, most were not the free shipping options.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Igina

    Site Experience Feedback

    Jun 5, 2026

    good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Roy

    Site Experience Feedback

    Jun 3, 2026

    Price was slightly higher than Lowes but they no longer had the tile we wanted in stock. The 10% coupon was what made us buy the tiles. Looking forward to receiving them

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Herman III

    Site Experience Feedback

    Jun 3, 2026

    Plenty of selection

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Tash

    Site Experience Feedback

    Jun 2, 2026

    First it was a phone consult! Excellent. Website easy to navigate

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Colorado Contractor

    Site Experience Feedback

    Jun 2, 2026

    There were a couple items that I had a hard time finding on the site. When you know the item number your looking for, everything is easy to find. I was looking for a couple dome accents. Ther is no search bar for these. It would be nice if you could sort through options by the size of item you are looking for

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JW

    Post-Delivery Feedback

    Jun 1, 2026

    Granted, all I ordered was a sample of the faux wood (maple) ceiling tiles. But the shipping, packing, and tracking accuracy was amazing. I will be placing a large order of these panels very soon. I hope I will have the same experience with a large order/delivery.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • JK

    Post-Delivery Feedback

    Jun 1, 2026

    From the minute I started looking at ceiling tiles, I began to notice that Decorative Ceiling Tiles was the most highly rated company that garnered the most trust from its customers due to product availability and frequent discounts for returning customers, of which I am. After speaking to Eric, my customer service representative for my second project, I was convinced that the Decorative Ceiling Tiles team really cares about their customer's shopping and buying experience. Eric gave me great advice, showed me examples of options and helped me decide what tiles would be best for me. I am truly impressed with Decorative Ceiling Tiles and will be returning for future sales for my home.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • JohnSW

    Site Experience Feedback

    May 31, 2026

    I would appreciate pictures of DIY installations. I only ordered a pack of 8 so that I could see how they look. First room will require 100 tiles.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • MountainMan

    Site Experience Feedback

    May 30, 2026

    Good

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Stella

    Site Experience Feedback

    May 29, 2026

    Almost too many choices of styles. Some issues with the visualizer as it wanted to flip my photos upside down. I ended up with getting styrofoam tiles that I will paint myself as that was the most budget friendly option.

    • Overall Rating: 7
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • from 70s to modern

    Site Experience Feedback

    May 29, 2026

    it was hard to get signed in and I don't think I got the 10% discount applied... I never seem to get it.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 29, 2026

    I received the wrong item and CS made it right!

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 8
    • Customer Support: 10
    Full ratings for this review »
  • Matt

    Site Experience Feedback

    May 28, 2026

    We bought from you before and had a great experience and we came back for a larger project. The visualizer is awesome. That really helped us decide.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dr K

    Post-Delivery Feedback

    May 28, 2026

    I found precisely what I was looking for in a faux tin ceiling for the Irish pub I’m building. I will be ordering soon and will send DCT photos when it’s done. It’s going to be stunning!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »