Decorative Ceiling Tiles Customer Reviews
Decorative Ceiling Tiles holds a 9.3/10 overall rating and 81 verified post-delivery reviews on Bizrate.
Decorative Ceiling Tiles Rating
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 79% | 63% |
 Neutral | 18% | 25% |
 Negative | 4% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 77% | 71% |
Neutral | 19% | 24% |
Negative | 3% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
Recent Reviews for Decorative Ceiling Tiles
Showing 1 - 50 of 717
Pam K
Site Experience FeedbackAug 10, 2026
Great product great price Great customer service!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dave
Site Experience FeedbackAug 10, 2026
Your site is easy to navigate and it is intuitive. Overall I'm pleased with my experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 9, 2026
Shipping cost to hawaii is ridiculous. You can do better than that
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Baby boy
Site Experience FeedbackAug 9, 2026
Great product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kay
Site Experience FeedbackAug 9, 2026
Purchased sample to determine if color is correct for project I want to do
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 8, 2026
Works great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Elyse B.
Site Experience FeedbackAug 8, 2026
Loved the tiles I bought previously, so I came back!! The site looks the same, easy to navigate, and inf what you are looking for.
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 6
Papa Jeff
Site Experience FeedbackAug 8, 2026
I've ordered a sample of the product in shopping for
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lars
Site Experience FeedbackAug 8, 2026
I like the tile selection but really struggling to find the color I want. This is the 2nd sample I ordered to try and find the right color. Wish I had ordered both colors at the same time to avoid the double shipping charges.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
OPKC
Site Experience FeedbackAug 8, 2026
Good materials at a reasonable price. I appreciate ordering the samples so i understood what i was getting before making the purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wendy Jo
Site Experience FeedbackAug 6, 2026
The transaction itself was easy but, the coupon code that was emailed to me would not work for 10% off.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wags
Site Experience FeedbackAug 5, 2026
Easy to use website.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 5, 2026
Easy to navigate and use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Austin R
Site Experience FeedbackAug 4, 2026
I checked out ordering outside the big box store just to price compare, and found it listed at the same price but with free shipping and delivery much sooner. Then when i checked out I received a discount which saved me 5% off the listed price.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bpizzle
Site Experience FeedbackAug 3, 2026
Everything was good, the 10% off made me buy this direct vs home Depot
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Georrrge
Site Experience FeedbackAug 2, 2026
I ordered 2 tiles as a sample. I have no idea how long they will take to come in, as I did not see that information while ordering.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackAug 2, 2026
Great product and beautiful tiles my family and I will be using this soon . thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
andyroo99
Site Experience FeedbackAug 2, 2026
Great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mike
Site Experience FeedbackAug 1, 2026
good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Flowers
Site Experience FeedbackJul 31, 2026
Good and easy ordering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sam
Site Experience FeedbackJul 31, 2026
Easy to navigate and lots of variety.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 31, 2026
The website was easy to navigate and Iwas pleased to find that I could order samples before placing my complete order for my project
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Kat
Site Experience FeedbackJul 29, 2026
I wish the price per foot or pice per linear foot was on the main page when you’re considering the product. It was annoying to have to select the product and then scroll down to get to the amount of product that is included in the price. I also wish you could search by price per foot or linear foot, it would save me a lot of time when I’m looking in a certain price point. Also why are you asking if I have kids or how old they are? This seems very intrusive.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Knick
Site Experience FeedbackJul 28, 2026
Very easy to use the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 28, 2026
not many options on the net, styrofoam isn't very heavy for a $16 shipping price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sisyphus
Site Experience FeedbackJul 28, 2026
It was fine - I like the selection of tiles and explanations about them.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Cat
Site Experience FeedbackJul 28, 2026
No problems
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJul 28, 2026
The tile recommendations were perfect. I used the website to see how they would look!
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
renda
Site Experience FeedbackJul 27, 2026
Was easy to view and to order-
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Melody
Site Experience FeedbackJul 27, 2026
Great service. I knew exactly what I needed and plugged it into the search bar. The product came right up. I had previously made an order and needed more of the product. I messed up and thought I ordered more than what I did.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mimi D
Site Experience FeedbackJul 27, 2026
I was very pleased with the same items when I transformed my basement family room into a playroom. I am now remodeling the downstairs bedrooms and want a consistent look throughout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
OPKC
Post-Delivery FeedbackJul 26, 2026
So happy for DIY ceown moulding to find premase inside corners! I have already shared this miracle with several friends.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Lars
Site Experience FeedbackJul 25, 2026
The website is easy to navigate. The pattern selection is good, but not many patterns in an Antique Bronze color which is what I;m looking for.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Tim
Site Experience FeedbackJul 24, 2026
Website functioned well. It reserved my cart and was easy to complete the purchase. It did not indicate the estimated shipping time, though.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Liz
Site Experience FeedbackJul 24, 2026
It was easy to order a sample and I am optimistic about making a purchase for a renovation project in the near future.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Pathfinder
Site Experience FeedbackJul 24, 2026
My experience with the website and the customer service personnel have been excellent--I ordered two sets of samples and am now ordering my selection. My only question is about the points I apparently have been granted but can't figure out how to apply to my purchase.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jeffro
Site Experience FeedbackJul 23, 2026
The website is good. I unfortunately couldn't order a sample or even 1 of the tiles i wanted because it was a specialty item. That being said I ordered a sample about a year ago and trust this product enough to buy $450 worth without a sample of this particular tile.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
amd in Missouri
Site Experience FeedbackJul 23, 2026
The site was easy to use and the coupon code worked properly at check out. Better photos for each item would be helpful. The contests are helpful to see each pattern in a larger installation.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 22, 2026
Just looking for sample options and your sample pack was perfect. A little sad we were unable to get all of the color choices in it but I'm sure we'll manage.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 20, 2026
no problems web site is fairly easy to understand. I've ordered stuff from you before so the unknowns that pop up sometimes were already known.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ron
Site Experience FeedbackJul 19, 2026
I was good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brick
Site Experience FeedbackJul 19, 2026
Quick
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
333
Site Experience FeedbackJul 19, 2026
why the hell is shipping so crazy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ivy
Site Experience FeedbackJul 19, 2026
Found what I wanted and needed quickly. Easy check out and good shipping opinions
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 19, 2026
OK
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 18, 2026
Easy to use
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 17, 2026
I just bought a sample to make sure this is the product I want.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 17, 2026
Just ordering a sample
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joni
Site Experience FeedbackJul 15, 2026
Awesome times. Repeat customer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chezza
Site Experience FeedbackJul 15, 2026
I had a hard time navigating the site because I’m not tech savvy. Kenzie was patient and extremely helpful and answered all my questions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10