Clinique Reviews - 1,667 Post-Delivery Reviews - 9.2/10

Lady Elinor

Jun 23, 2026

Relatively easy to navigate but sometimes hard to add offers or redeem points with purchases

Lala

Jun 23, 2026

Website was fine just unfortunately a number of eye shadow colours are no longer available and very disappointing for legacy Clinique users. The duos and quads often don’t have the right combos of colours or ones in quads in particular that never get used as either very dark or odd colours. Singles are the best or ability to chose own pairings in a duo would be ideal but colours keep disappearing like purple pixie and pacific coast and frosted blossom

Angie

Jun 23, 2026

I had to use chat to use my expiring points. Very frustrating. I also do not like how the products are categorized. Took me some time to find what I was looking for

Online Shopper

Jun 23, 2026

It was all good... Just had to wait a while to speak with someone

Karstevie756

Jun 23, 2026

I completed my survey after this purchase, commenting on my dissatisfaction with not getting my bonus items and was told l would be contacted by someone. I have never heard back from anyone. I try and time my bigger purchases to the bonuses so l can try new or different products. If they are out of that item, customers should be advised at the time!! I love Clinique products and have been a customer for a long time. Due to limited stores to purchase products, l rely on the website for my purchases and wish it was more reliable!!

Nina

Jun 23, 2026

I really like the eye shadow. It's exactly what I wanted. The foundation is a little lighter than I expected but it works. Thank you!

LoveClinique

Jun 23, 2026

I've been using Clinique for 27 years. I will never stop. I love it. I constantly get told I do not look 40 years old. I love your GWP. Thank you Clinique!

Online Shopper

Jun 23, 2026

good

Mani

Jun 23, 2026

Please consider to bring back items like the bar soap when customers happy with products why you stopped producing it I really don’t understand

Dancer

Jun 23, 2026

Overall, very good, but one product out of stock.

Online Shopper

Jun 23, 2026

Ok

Grandma

Jun 23, 2026

My only problem with ordering today was -- whenever I tried to go into my past purchases to see what I had ordered because I was ordering the same, the screen only lasted a few seconds and then it would hop somewhere else. I eventually gave up and went to my makeup bag to get the information. It could be the fact I am on a computer and not ordering from my phone. This was frustrating but hey I will live! I feel petty even saying this but who knows maybe other people experience it too if they are on a computer like me. Bottom line I got my order in. I want to end on a positive note - I love Clinique, I've been using it for almost 50 years. It is the ONLY makeup I can wear that I don't react to. (I just turned 69) Thank you!

MMM

Jun 23, 2026

I love the perfume clinic aromatics and I’m so grateful that your company continues to make it as I’ve been wearing it most of my life and I am now a lot older:)

Online Shopper

Jun 22, 2026

Easy as always

Sungirl

Jun 22, 2026

The website is pretty easy to use once you’ve used it a few times. I’ve been using Clinique for quite some time because I love the products.

Dragon lady

Jun 22, 2026

Had a little trouble finding what I was looking for couldn’t find the face wash in the mild with the purple lid

Lulu

Jun 22, 2026

I am dissatisfied with the mascara that I purchased. I didn't like how thick it was, it made my eyes feel dry and when I washed it off, there were fleckes of mascara all over my face. I didn't think I was able to return the item.

Lola

Jun 22, 2026

When I ordered from the website, it said all orders over $100 would receive a free bag. I did not receive. I’m also having a terrible time opening the makeup remover cap from bottle. I have opened many other bottles with the same type of spill proof lid… but this one I haven’t managed to open. But. My husband finally opened. After several tries.

Catwoman

Jun 22, 2026

At checkout I was offered a bonus cosmetic bag with products for $85 purchase. I amended items to reach amount, but checkout added a tote bag which I could not remove. I would have greatly preferred the first bonus but there was no way to go back to get it.

Online Shopper

Jun 22, 2026

Everything was shipped as ordered.

cowboy

Jun 22, 2026

your all about eyes lists 2 products. Not explaining the difference between the two would be helpful.

Online Shopper

Jun 22, 2026

I ordered $106.00 worth of products and I was looking forward to receiving the bonus which was a Clinque make up bag with a few items with it. I contacted customer service and I told them I wanted the bonus gift. The customer service representative told me that I was not eligible for that gift because I had ordered from Canada. The gift I wanted was only available to US customers. The customer service representative told me the bonus I was eligible for was a product I did not need. I am quite disappointed.

Carmen

Jun 22, 2026

Site facile à utiliser. Aucun problème technique.

Dee

Jun 22, 2026

Really enjoy the products. Efficient quick shipping.

glennc

Jun 22, 2026

I was supposed to get two free samples, one was out of stock and they don't tell you that when selecting - only after order placed and paid for. I assumed they would substitute but was wrong. They just shortchanged me; feels like purchase entrapment and kinda bait-and-switch used car salesman smarmy…. Won’t order online ever again.

Kelleybelle

Jun 22, 2026

Easy, fun, huge selection and on sale!

Online Shopper

Jun 22, 2026

I was not able to find everything I was looking for

Pooja

Jun 22, 2026

Good Experience, but I’m not sure that I’m going to get the free gift with my purchases. I mainly purchased from the merchant directly for the reason. Waiting for my products to be delivered on time.

K

Jun 22, 2026

Quality control on colour could be improved. I always buy a double powder make up as soon as I open one I have on hand, usually from a store and there is almost always a slight difference in colour.

LAC

Jun 22, 2026

Good website. Sometimes products not available especially when there's a sale.

Online Shopper

Jun 22, 2026

Hi, love products but today at check out I was a little annoyed as I saw a gift set photograph and wording advertised when I was placing my order and then it was replaced by a tote bag that I didn’t want. I scrolled through to find the gift set in the picture u see my offers etc but it wasn’t there. I would rather have preferred the gift set over the bag and even when I tried to remove the bag the checkout forced it to be added.

Summertime

Jun 21, 2026

No difficulty placing my order. It shipped promptly, and tracking notifications kept me fully advised of expected time of delivery. Order was received with all items in excellent condition. Clinique has never disappointed me.

Helen

Jun 21, 2026

I made the order because I was interested in the free gift. The free gift was not available, even tho it was still advertised two days after my order. But after two calls to two different agents, the issue was resolved, they sent me a gift of equal value to complete my order.

Monica

Jun 21, 2026

I am a loyal customer and have been for years. Was given an appeasement code, told I could use it with any other discount but since I have free shipping I will never be able to use it. I have asked to hear from a Manger and haven’t despite spending 35 minutes in chat. I am not happy.

Online Shopper

Jun 21, 2026

Shopping with Clinique is easy, love their products. Wish they offer pick your own birthday gift.

Murphyeski

Jun 21, 2026

Website easy to navigate.

Echoe

Jun 21, 2026

I always find ordering from Clinique easy however if something is no longer available, it should say out of stock or no longer available. I tried to order the repairwear numerous times as it showed in stock, later to receive an email it wasn’t so that was/is frustrating. The live chat was helpful and my request was resolved.

Online Shopper

Jun 21, 2026

A bit slow

Remi

Jun 21, 2026

Fast and Efficient use of website

Online Shopper

Jun 21, 2026

Love Clinique...been using it for 50 years! Doc at the time said it was the best for my skin. I'm always receiving compliments on how young I look.

Not today

Jun 21, 2026

I don’t like the way the prices are always changing if you can sell at discounted prices please do it. I don’t like the way the points expire on one year anniversary as I may have bought something and my points expire the next day. Should be 2 years from last purchase date

Janice

Jun 21, 2026

Everything arrived on time, new items I ordered I love.

Online Shopper

Jun 21, 2026

Disappointed that colours of lip liner are not available and have to choose ones that are not as good for me. Also last order still out of stock for the colour I want

Online Shopper

Jun 21, 2026

Ordered on line. No issues. No need to contact anyone

Meg

Jun 21, 2026

I’m always happy with Cliniques products and shopping experience.

Online Shopper

Jun 21, 2026

A pleasant experience overall

Summer

Jun 20, 2026

Easy ordering and product arrived safe and sound.

Maureen

Jun 20, 2026

Great! No issues!

Prabhleen

Jun 20, 2026

All good.

MamaVee

Jun 20, 2026

Nothing really to report – all was quite satisfactory.