Clinique Customer Reviews
Clinique holds a 9.2/10 overall rating and 3,852 verified post-delivery reviews on Bizrate.
Clinique Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2014 Winner Circle of Excellence
13 years
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 84% | 82% |
 Neutral | 8% | 10% |
 Negative | 8% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.4 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 81% |
Neutral | 13% | 14% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
9.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for Clinique
Showing 1 - 50 of 64,975
ejp
Site Experience FeedbackAug 8, 2026
Password had to be changed. Took 3 tries to go through. Otherwise, worked fine.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jo
Site Experience FeedbackAug 8, 2026
I have difficulty navigating samples
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Annie
Site Experience FeedbackAug 8, 2026
Found all my staple skin care and makeup.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mjk
Site Experience FeedbackAug 8, 2026
Easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kik23
Site Experience FeedbackAug 8, 2026
Easy and fast to get what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Brittany
Site Experience FeedbackAug 8, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rainbow
Site Experience FeedbackAug 8, 2026
Easy to use when placing my order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Harry
Site Experience FeedbackAug 8, 2026
After using Product Clinique, I found it to be excellent and well-suited to my skin
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Flower Lady
Site Experience FeedbackAug 8, 2026
I knew what product I wanted to order and it was very easy to find and purchase. The blush was a surprise purchase for me as it is one I used years ago. Another easy purchase.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
KEP
Site Experience FeedbackAug 8, 2026
User friendly interface…used iPhone to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Susan
Site Experience FeedbackAug 8, 2026
Positive experience.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 8, 2026
always easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mer
Site Experience FeedbackAug 8, 2026
I originally came in for a refill of foundation powder. I decided to try the foundation concealer powder and had seen all of the black honey line, and want to try them out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SadieSue
Site Experience FeedbackAug 8, 2026
Site was easy to browse and checkout was simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elicia
Site Experience FeedbackAug 8, 2026
It was quick and easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ange
Site Experience FeedbackAug 8, 2026
Easy to use and search to look for specific items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BR
Site Experience FeedbackAug 8, 2026
Website easy to use…except I could not find how to claim the three complimentary packets at checkout. 🙄
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Blululu
Site Experience FeedbackAug 8, 2026
Black honey was my favorite when I was younger. Seeing the new product on Instagram made me purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rocio
Site Experience FeedbackAug 8, 2026
I love Clinique products! Been using them since my late teens and am in my forties now. My skin has stayed youthful and radiant!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Celina
Site Experience FeedbackAug 8, 2026
Great experience! Always bought at stores till I found the on-line with great pricing, free shipping, and great gifts!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BMc
Site Experience FeedbackAug 8, 2026
Overall my experience was good. I was disappointed that there weren't more rewards options.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
¡Excepcional!
Site Experience FeedbackAug 8, 2026
Excelente, todo muy bien y en mi idioma
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jo4nn
Site Experience FeedbackAug 8, 2026
It was kind of hard to find what I was looking for. Also, I do not have a physical address. There’s no receptacle where I live. I have to use a PO Box and at least one of the products I wanted to order could not be ordered with the Pi box address I gave.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Suzanne
Site Experience FeedbackAug 8, 2026
Very easy to find what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Misty
Site Experience FeedbackAug 8, 2026
did not show info on gift items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sj
Site Experience FeedbackAug 8, 2026
Easy to use & understand
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jojoloco
Site Experience FeedbackAug 8, 2026
User friendly website. Easy to find what I was looking for.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Chance
Site Experience FeedbackAug 8, 2026
It was easy to use. Some products I can find here that I can't find in a store near me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nina
Site Experience FeedbackAug 8, 2026
Not the most user friendly site
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Julie
Site Experience FeedbackAug 8, 2026
Better prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 8, 2026
Love the hydration
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Luengokl
Site Experience FeedbackAug 8, 2026
Excelente
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 8, 2026
Great Products! B B
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Denise
Post-Delivery FeedbackAug 8, 2026
Received my products a day early. Love the Take the Day Off cleanser especially. The Honey products are perfect for my redhead color tones. So excited to find these products!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Rachel
Site Experience FeedbackAug 8, 2026
I appreciate the free items when spending over $75.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 8, 2026
The website was easy to use, and check-out was quick and simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
joshieepoop
Site Experience FeedbackAug 8, 2026
Just wanted to find best skincare routine instead of using standard cerave. This came up on one of the top brands I guess. Giving it a try.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 8, 2026
The check-out process was somewhat confusing with the different promotions available.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
KU
Site Experience FeedbackAug 8, 2026
Website was super glitchy
- Overall Rating: 4
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
CDM Gal
Site Experience FeedbackAug 8, 2026
All good. Easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Queen
Site Experience FeedbackAug 8, 2026
Need more options for darker skin
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackAug 8, 2026
Easy of navégate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Melinda
Site Experience FeedbackAug 8, 2026
No problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 8, 2026
The free gift could include mascara.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NLM
Site Experience FeedbackAug 8, 2026
Website is easy to use and well organized…
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Bebo
Site Experience FeedbackAug 8, 2026
It was difficult to reduce the number of the items I wanted. Took way too long. Also I did not want one of the freebies but could not eliminate it.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Professor Cain
Site Experience FeedbackAug 8, 2026
Love getting free products with online orders!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ronnie
Site Experience FeedbackAug 8, 2026
The website was fairly easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 8, 2026
Clinique I have been with this brand forever!!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Online Shopper
Site Experience FeedbackAug 8, 2026
The purchase process was easy, so was navigating the website to find the items I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10