Clinique Reviews - 4,035 Post-Delivery Reviews - 9.3/10

Lynn Mauck

Jun 18, 2026

I love the 100h moisture surge (I've tried other 'hack' products but nothing compares). I'd rather deal directly with Clinique than buying from Ultra because you usually have some kind of free gift, which allows me to try other products from you.

Happy Customer

Jun 18, 2026

Looking forward to trying my products

lildog

Jun 18, 2026

good deals, however I wish I could have added my 15 percent off my first order but it said it didn't apply. I'm hoping it still works for the next time.

Liana LeopardLady

Jun 18, 2026

The web site was easy to navigate. I was looking to add the complimentary perfume in the area where we are able to pick the 3 gifts but then realized the perfume was automatically added to my cart. Thank you!

Cyn

Jun 18, 2026

Love Clinique

Unique and happy

Jun 18, 2026

I do not like that the reward points expire. I also think it is odd that I received an email congratulating me on my anniversary and that a bonus would be loaded onto my account, but when I logged in to complete a purchase...the option was not available for me to redeem. I appreciate the email, but they should send it when it is actually valid not in anticipation of its validity. The email was sent at this morning and implies the reward is loaded and ready for redemption, but that was not the case. The expiration of the points at tier 3 is disappointing. Clearly I spend money there, why should points earned from a purchase I made a month ago expire on the same day as those I earned from a purchase 6 months ago? What if I am trying to save up for a higher reward. I mean this is skin care you're selling. So I run out when I run out or need more when I need more. It isn't on a set schedule. And also, the fact that there is a limit to how many rewards I can redeem is also absurd. I am not limited to purchasing a number of items, why should I be limited to how many items I could redeem. What if I bought several items and decided I wanted to redeem something from the 50 point level and the 150 point level, if I have that many points and I am making a purchase I should not be limited to only 1. Instead of feeling joy at coming upon my anniversary that you recognize, I am actually stressed out...stressed out because my points expire the day before so I have to buy something so I can redeem 1 item even though I purchased something not too long ago and could only redeem for 1 item then. Then I get this anniversary gift that you give me 30 days to use, but hello, I just bought what I needed so my points won't expire. And because I don't know what options are actually available as my anniversary gift I am left wondering did I make the right choice and buy my items or wait and maybe miss out on a special or something. Purchasing Clinique products should make me feel good not just because I should like what I see, but because I trust the company and feel good about the company, but this points expiring the day before the anniversary gift and limit of 1 redemption per order does not make me feel happy. Let me clear, I appreciate the loyalty program, but I am simply asking you to make it feel like a happier loyalty program and not a stressful loyalty program. Let's remember your perfume is called "Happy" how can bring that emotion to the forefront of the buying experience for your loyal customers.

Online Shopper

Jun 18, 2026

overall good experience, easy checkout and have used the same products over 10 years.

Online Shopper

Jun 18, 2026

Clinique had everything I wanted and needed and had great rewards for me to redeem.

Jo

Jun 18, 2026

Easy to find what I needed

Xime

Jun 18, 2026

Very friendly web site.

Seki

Jun 18, 2026

Amazing

gwen

Jun 18, 2026

some items i want were not in stock

Cheri

Jun 18, 2026

Pretty quick to order and pay.

Online Shopper

Jun 18, 2026

Good

Stina

Jun 18, 2026

User friendly site, multiple options for items i was looking for

Ttownkari

Jun 18, 2026

Search didn't recognize name of my lipstick, and U was worried Clinique had quit making it. Luckily, I persisted and bought two tubes of same color.

Missey

Jun 18, 2026

I wish there were more products- makeup to choose from.

Online Shopper

Jun 18, 2026

Easy to use

McCaughey

Jun 18, 2026

I did have to use chat, and the person was very friendly and answered all my questions in the end it led to my final purchase. However, the website overall has always lagged when it comes to loading anything. Even it’s on webpages. Usually going from page to page or screen the screen takes longer than it should, and there’s always some type of technical issue. This time is no different.

Amg

Jun 18, 2026

I thought the website was organized and easy to read

DC

Jun 18, 2026

Everything went as planned, nothing of note.

Marie

Jun 18, 2026

Excellent experience so far

Joy

Jun 18, 2026

I love the products. It is hard to tell color options for skin tones online.

Luckgirl

Jun 18, 2026

I order from Amazon, Maryland-Squar, J C Penny and other clothing catalogs on line and it seems I have more trouble finding myself on Clinique. Im 84 and that may be why.

kam

Jun 18, 2026

Very easy to negotiate website. Disappointed that my save25 code had expired.

2CatsHeat

Jun 18, 2026

Easy to navigate

Scruffy

Jun 18, 2026

I find the reward/gift/discount processes to be a little bulky/confusing.

Joanie K.

Jun 18, 2026

Happy body lotion is unavailable from the major department stores. Amazon delivery takes four weeks. It was suggested that I try Clinique directly. So I did! Obviously I will order directly from the company from now on.

Online Shopper

Jun 18, 2026

Very easy

NLS

Jun 18, 2026

Pleased to see all products available. Some were out of stock.

SoBe

Jun 18, 2026

Easy order, easy check out with no stupid ads slowing the process

Annie

Jun 18, 2026

High Impact mascara is good, but too expensive. Please provide users with a way to get meaningful discounts.

SURVEY

Jun 18, 2026

NO CONCERNS.

Chilindrina

Jun 18, 2026

The products are great, my skin looks great and I started noticing a difference. I expect more improvement with time.

Sue

Jun 18, 2026

Easy to use and find products I wanted to purchase.

Momof2

Jun 18, 2026

I bought what I needed and got some free samples. Checkout was a little confusing with a couple of messages about not being valid before I was able to correct it my going back then clicking through again.

Golden years

Jun 18, 2026

Fortunately, I had no problems. I navigate pretty well through technology.

Pam

Jun 18, 2026

Please bring back mini face bar soap!!!!!

Satisfied customer

Jun 18, 2026

Very good

Michele

Jun 18, 2026

Website easy to navigate. Prices comparable. Free gifts only some available and unable to choose more than one of the one remaining item that would have been useful. Other items for purchase that I wanted to purchase were also sold out. I live in as all town with limited options. If I hadn’t had a gift card, I’d have gone to the next town over or a different site for better availability. Locally has better GWP options. Pretty things.

Online Shopper

Jun 18, 2026

I find the online purchasing a little confusing to use. It always takes me longer to maneuver your site than other sites I order from.

Kaye

Jun 18, 2026

Good experience

Steven

Jun 18, 2026

Check out was tricky with the after pay but products are great

Bobby22

Jun 18, 2026

Easy to navigate and find products. Not buggy

Jes

Jun 18, 2026

Am new to the line. Really love the double-sided eye sticks. Please, don't stop making them!

Seph

Jun 18, 2026

Disappointed in the snout of male items in the small sizes special offer. . The one they had was already sold out. This indicates either a customer desire or Clinique falsely listed it.

Review

Jun 18, 2026

I love these products

Karen

Jun 18, 2026

Good

Online Shopper

Jun 18, 2026

Took too long to get finished

JAB

Jun 18, 2026

quick and easy to purchase my favorite product