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Christianbook Reviews - 27 Reviews - /10

In 1978 two teenage brothers started Christian Book Distributors, Inc. which would become the world's largest distributor of Christian products. Through their online presence, Christianbook.com (started in 1996), and 65 unique catalogs, the company provides the lowest possible prices and maintains an inventory exceeding 500,000 items. The wide selection includes books, Bibles, DVDs, music, homeschool resources, toys and games, gifts, academic resources and church supplies. Christianbook.com provides additional information on their website including author profiles and interviews, detailed product descriptions and excerpts, music clips, articles, reviews, specialized search engines and video content. The company offers not only great value, but also exceptional customer service and support. CBD has received the Bizrate Circle of Excellence Award for 18 years. Employing over 500, the company has also received the Boston Globe's Top Places to Work award 10 years in a row.
Circle of Excellence - Christianbook

2023
Platinum

Circle of
Excellence

23 years

Christianbook Rating

Rating
Overall SatisfactionNot yet rated
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Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

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Would Shop Here Again:

 

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Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for Christianbook

Showing 21 - 27 of 27

Lunch lady

Site Experience Feedback

Nov 12, 2023

So far so good.


Post-Delivery Feedback

Dec 04, 2023

I am happy to support an outstanding product.

Action

Site Experience Feedback

Nov 12, 2023

Great choices. Great prices

Melissa

Site Experience Feedback

Nov 17, 2023

Great experience with navigating the website and the prices!


Post-Delivery Feedback

Dec 04, 2023

Great experience, and description of products. Timely shipping.

Cuqui A.

Site Experience Feedback

Nov 16, 2023

I think their website is more or less user friendly although it looks a little dated. I think it has very good variety for the church in general. However, since I work at a Christian university, I would have liked to see more research literature in Spanish that is Pentecostal.


Post-Delivery Feedback

Dec 03, 2023

Excellent

JOHNT

Site Experience Feedback

Nov 20, 2023

I like ChristianBook and really appreciate the products they make available.

Grandma Mel

Site Experience Feedback

Nov 10, 2023

About a month ago I purchased about 40 or more Bibles from Christianbook. I was very please with that purchase, as was the church. I saw a discussion with Dallas Jenkins about this other book for children and decided I wanted to get it for some of my great grandchildren - what better place to find it than Christianbook!


Post-Delivery Feedback

Dec 03, 2023

I ordered bibles for my church a couple of months ago and then returned to find Christian children's books for my great grandsons. I have been very pleased with all transactions. Thank you

STL Nana

Post-Delivery Feedback

Dec 03, 2023

The Bible is a bit larger than I anticipated. I ordered it for my teenage grandson. I can't return it because I had it engraved.