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Christianbook Reviews - 27 Reviews - /10

In 1978 two teenage brothers started Christian Book Distributors, Inc. which would become the world's largest distributor of Christian products. Through their online presence, Christianbook.com (started in 1996), and 65 unique catalogs, the company provides the lowest possible prices and maintains an inventory exceeding 500,000 items. The wide selection includes books, Bibles, DVDs, music, homeschool resources, toys and games, gifts, academic resources and church supplies. Christianbook.com provides additional information on their website including author profiles and interviews, detailed product descriptions and excerpts, music clips, articles, reviews, specialized search engines and video content. The company offers not only great value, but also exceptional customer service and support. CBD has received the Bizrate Circle of Excellence Award for 18 years. Employing over 500, the company has also received the Boston Globe's Top Places to Work award 10 years in a row.
Circle of Excellence - Christianbook

2023
Platinum

Circle of
Excellence

23 years

Christianbook Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for Christianbook

Showing 1 - 20 of 27

Teacher

Site Experience Feedback

Nov 11, 2023

I teach bible studies, and children

Happy Reader

Site Experience Feedback

Oct 25, 2023

Good quality, great selection, quick service


Post-Delivery Feedback

Jan 31, 2024

This is a wonderful company with great prices, good sales, and excellent delivery. Plus, on to of that, they give rewards and rebate shipping. Can't beat their deals.

Sue

Site Experience Feedback

Nov 14, 2023

The clothing runs small. Though love all the products

Preacher in Waiting

Site Experience Feedback

Nov 01, 2023

I am happy with the website. It shows me options as well as what I am looking for without much trouble.


Post-Delivery Feedback

Dec 22, 2023

Always a pleasure to do business with ChristianBook.com!

Shelby MMC

Site Experience Feedback

Nov 20, 2023

I would love to order my church's Sunday school supplies every quarter, and always check Christianbook first, to see if all the items I need are available. If they are not however, I usually order from Cokesbury. I prefer to order from Christianbook because I'm happy with the service and the shipping is cheaper than Cokesbury.


Post-Delivery Feedback

Dec 20, 2023

I like ordering from Christian Book because, if they have all of the Adult Sunday School items, the shipping is cheaper than other companies. The ordered items arrive on a timely basis. They have awesome customer service, if there are any issues or questions. They are a good company overall!!!

Reina

Site Experience Feedback

Nov 20, 2023

I enjoyed the fact that there was no adds opening up. It felt like I had plenty of time to make my choices.


Post-Delivery Feedback

Dec 14, 2023

To be honest it would be so much better if I had the ability to see and touch the actual item I am looking at but I had to read comments and review on you tube. Other then that I did good and I like my items.

Lynne

Site Experience Feedback

Nov 16, 2023

Love everything I order. Customer Service is very good.


Post-Delivery Feedback

Dec 13, 2023

I enjoy using Chistianbook because everything is available and gifts are nice and fun to look throught.

Online Shopper

Post-Delivery Feedback

Dec 11, 2023

It was not clear when I ordered a book for a fall Bible study that I would not receive the book until December.

Don

Site Experience Feedback

Nov 20, 2023

I was given one gift suggestion that I purchased, the rest I bought for children of guests and family members who visit me. Very easy to find products and check out was very smooth.


Post-Delivery Feedback

Dec 10, 2023

using a recent catalog, I found what i wanted, ordered it, and received it timely.

GAB

Site Experience Feedback

Nov 17, 2023

I have bought movies and other things through the years. we are seniors in our house and enjoy good things and movies, movie nights are a plus. I don't have anything bad to say about the Christian store.

Susan

Site Experience Feedback

Nov 17, 2023

A little trouble finding the way to get the free shipping that was offered on purchases over $35.

Cab

Site Experience Feedback

Nov 20, 2023

I have always been more than happy with the items I have bought from you over the years. The prices are reasonable and the delivery is prompt.


Post-Delivery Feedback

Dec 07, 2023

My order was 2 weeks late getting to me. It was what I ordered and I was glad to get it as one item was a birthday gift for my grandson. I have never had this problem before, and I hope it doesn't happen in the future.

Tye

Post-Delivery Feedback

Dec 07, 2023

Easy to find what I wanted all items delivered on time and in great condition

Tina

Site Experience Feedback

Nov 10, 2023

Excelllent experience, I always find gifts I'm looking for.Thank you.


Post-Delivery Feedback

Dec 06, 2023

Very good experience and excellent products and services. Thank you.Tina R.

Bunny

Site Experience Feedback

Nov 14, 2023

I've ordered several times in the past and received items on time and pleased with quality


Post-Delivery Feedback

Dec 06, 2023

pleased with all aspects

AZ1Vaughan

Site Experience Feedback

Nov 14, 2023

It was easy.


Post-Delivery Feedback

Dec 06, 2023

I wanted a book I could download on my PC but I found I wasn't able to because the format did not fit any of the programs I had on my PC. I thought the eBook was in PDF format but it wasn't. So I am a little upset with Christian Books.com.

Happy1

Post-Delivery Feedback

Dec 05, 2023

I have told others about your company as the products I ordered for myself were shared with them and they asked for information

So many books...so little time

Site Experience Feedback

Nov 09, 2023

Clear enough instructions.

paul raymond

Site Experience Feedback

Nov 14, 2023

Only place to get Creole Scriptures that I know of. Free shipping helps.


Post-Delivery Feedback

Dec 05, 2023

The packing was not good... box was too large; no packing material to fill space. Was disappointed, seeing this are gifts and there was great possibility of needing to return items if they were damaged. I am in Santiago, Chile with some of the Bibles so a need to return would have destroy that opportunity to transport them to country.

GramMa

Site Experience Feedback

Nov 13, 2023

Knew what I wanted & it was easy to find.


Post-Delivery Feedback

Dec 05, 2023

All are Christmas presents, I think all will appreciate them.