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Chick's Discount Saddlery Reviews - 26,713 Review - 9.3/10

Nov 28, 2024
Chick's Discount Saddlery is a retailer and direct marketer of Horse related equipment and supplies. They ship worldwide.
Circle of Excellence - Chick's Discount Saddlery

2022
Winner

Circle of
Excellence

2 years

Chick's Discount Saddlery Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.3 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

13%13%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

7.0 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for Chick's Discount Saddlery

Showing 641 - 660 of 26,713

Kathy

Post-Delivery Feedback

Nov 22, 2024

Great prices and variety

Rachel

Site Experience Feedback

Nov 22, 2024

I can always find what I need at a good price.

Jesse

Site Experience Feedback

Nov 22, 2024

Nice website

Lynns

Site Experience Feedback

Nov 22, 2024

Great

CJ

Site Experience Feedback

Nov 22, 2024

Good!

Online Shopper

Site Experience Feedback

Nov 22, 2024

.

Lauren

Site Experience Feedback

Nov 22, 2024

There were many items I was interested in, looking for, and some I came across that were new to me that I ended up purchasing. The shipping cost was high, and I was not offered any promo code or discounted shipping cost after signing up for the emails/newsletter.

Indyqh

Site Experience Feedback

Nov 21, 2024

Everything was explained easily n shipping info

Pegasus Bridles

Site Experience Feedback

Nov 21, 2024

Lots of items to choose from, great selection.

J

Site Experience Feedback

Nov 21, 2024

It was great

Cowboygal

Site Experience Feedback

Nov 21, 2024

Great products, prices and website.

WaRancher

Site Experience Feedback

Nov 21, 2024

It was good. Easy to find what I needed and loves the discounts.

Good Gma

Site Experience Feedback

Nov 21, 2024

It was easy to find what I was looking for. The site was easy to navigate. The pricing was great. I will definitely purchase from them again.

N/A

Site Experience Feedback

Nov 21, 2024

N/A

Online Shopper

Site Experience Feedback

Nov 21, 2024

Good experience

Neicy Barrett

Site Experience Feedback

Nov 21, 2024

I love shopping with chick saddlery and have always had a good experience

Lovaever

Site Experience Feedback

Nov 21, 2024

It was many other saw what I wanted ordered it

GiGi

Site Experience Feedback

Nov 21, 2024

My first time ordering via your website and found the sales great!

AASHBURN

Site Experience Feedback

Nov 21, 2024

Always very satisfied with my experience with Chicks!

Bri

Site Experience Feedback

Nov 21, 2024

Just a little slow but good