Sheik
Site Experience FeedbackAug 6, 2025
The website was excellent. The customer service inside the store at the Coburg, OR. location was very poor. I am very displeased. I went to the Coburg location to get the items in my online cart, and the cashier just said they would not price match the buy online pick up in store price. I had to go out into the parking lot and order on my phone to pick up tomorrow because he refused to even check if he could match the price. So much for your "price match guarantee". I will still get all of my items, but I wasted my time going into that store. I am very upset with this young gentleman. He was very rude to me and would not even check to see if he could price match the online price. He just told me he could not without even checking. I will not be shopping in store at this location again, if I can help it. I saved $50 by ordering online for pickup. I am happy with the online price, but disappointed in the in person customer service. If he had actually checked if the items were something he could price match, then I would not have been upset. Thankful I will not have to deal with that man again.