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Cable Matters Reviews - 45 Reviews - /10

Cable Matters is a market leading provider of innovative connectivity solutions for the home, office and data center. From the latest to legacy devices and from wireless to wired equipment, They offer a complete line of cables, adapters, docking stations, and networking products for computers and consumer electronics. Cable Matters provides first-class, quality products, backed by exceptional customer service at an affordable price. Serving markets in the U.S., Canada, Europe, and Japan with headquarters in Southborough, Massachusetts.

Cable Matters Rating

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Product SelectionNot yet rated
Ease of FindingNot yet rated
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Overall Satisfaction:
 

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Would Shop Here Again:

 

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Likelihood To Recommend:

 

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Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

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Product Availability

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Returns Process

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Recent Reviews for Cable Matters

Showing 1 - 20 of 45

Fred

Site Experience Feedback

Dec 30, 2024

I have heard good things about cable matters products. I am hoping that their 150’ cat6a (which I had to purchase on amazon due to out of stock on site) meets the cat 6 a speed and distance and I hope the mini displayport likewise helps fix a flickering issue with an amd wx card

EL GATO

Site Experience Feedback

Dec 26, 2024

I do not know if the item I bought will be useful for my purposes. I asked for a USB- IF Certified 10 Gbps Gen 2 USB-C to USB-C cable, but I do not know if this is the item I will receive.

Online Shopper

Site Experience Feedback

Dec 16, 2024

Due to a misunderstanding, I am ordering these power cords late in the game. Priority mail may get the product to me in time. FedEx probably would and if I could give you my FedEx charge acct I could get them using my account. I would prefer the option for you to ship on my account. It appears you do not offer that option. Also, you do not say how soon these will go out. If they don't go out for several days, then I lose and I may not have ordered.

Enrique

Site Experience Feedback

Nov 28, 2024

I've always really liked the brand and the online experience has been very interesting. I would appreciate if the page was able to Showcase me more of the products from the brand.

Aaron

Site Experience Feedback

Nov 07, 2024

Not so nice but ok

Online Shopper

Site Experience Feedback

Nov 07, 2024

Good!

JP3

Site Experience Feedback

Nov 07, 2024

Initially difficult to find products, but overall satisfied.

BobT

Site Experience Feedback

Oct 16, 2024

Slightly unintuitive aspects to both creating an account and checking out, but no worse than most. The only reason for only 8 stars on the checkout process is the return to the option to create a business account with no obvious explanation that this is what happened, because of identifying as a business and not choosing this option initially. Otherwise, it's always a pleasure to deal with CableMatters.


Post-Delivery Feedback

Oct 22, 2024

Cable Matters is consistently excellent to deal with. Great stuff, good pricing, great service. They carry a lot in one place that you couldn't get elsewhere in one place and some really at all. Moreover, their people are really knowledgeable and good at putting practical solutions together.

Newby

Site Experience Feedback

Oct 02, 2024

The gentleman that helped me seemed very knowledgeable and gave me the link for both cables I was looking for.

Tim O

Site Experience Feedback

Sep 27, 2024

Have been looking for the cables with the blue color...it's always been out of stock. Finally decided to get the black.

The Dude

Site Experience Feedback

Sep 23, 2024

Shipping is too high, inconsistent products available. V2 cable at 8 ft but none at 10 or 15 ft. but v1.4 cable available at all lengths.

oldtimer

Site Experience Feedback

Sep 22, 2024

all good

Alex Moes

Site Experience Feedback

Sep 04, 2024

Had exactly what I needed to get my business project off the ground.

Andy Jones

Site Experience Feedback

Aug 24, 2024

Good experience, filtering the shop selection is a little clunky.

MRL255

Site Experience Feedback

Aug 20, 2024

Great products but poor website design. Difficult to find products on the site compared to, say, Anker’s site.

justme

Site Experience Feedback

Aug 11, 2024

I would like if you could check out as a guest and no account. No need for purchase history or passwords

WARREN

Site Experience Feedback

Aug 07, 2024

i ASK FOR HELP ONLINE NO ONE GOT BACK TO ME

Melissa

Site Experience Feedback

Jul 12, 2024

Easy to sign up for a merchant account. Everything was digital to sign and fill out.

Chy

Site Experience Feedback

Jun 28, 2024

I would like to be sent an invoice in a pdf format or something similar instead of an email.

SHD

Site Experience Feedback

Jun 26, 2024

good