Cable Matters Reviews - 45 Reviews - /10
Cable Matters Rating
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Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Cable Matters
Showing 1 - 20 of 45
Fred
Site Experience Feedback
Dec 30, 2024
I have heard good things about cable matters products. I am hoping that their 150’ cat6a (which I had to purchase on amazon due to out of stock on site) meets the cat 6 a speed and distance and I hope the mini displayport likewise helps fix a flickering issue with an amd wx card
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
EL GATO
Site Experience Feedback
Dec 26, 2024
I do not know if the item I bought will be useful for my purposes. I asked for a USB- IF Certified 10 Gbps Gen 2 USB-C to USB-C cable, but I do not know if this is the item I will receive.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 16, 2024
Due to a misunderstanding, I am ordering these power cords late in the game. Priority mail may get the product to me in time. FedEx probably would and if I could give you my FedEx charge acct I could get them using my account. I would prefer the option for you to ship on my account. It appears you do not offer that option. Also, you do not say how soon these will go out. If they don't go out for several days, then I lose and I may not have ordered.
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Enrique
Site Experience Feedback
Nov 28, 2024
I've always really liked the brand and the online experience has been very interesting. I would appreciate if the page was able to Showcase me more of the products from the brand.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Aaron
Site Experience Feedback
Nov 07, 2024
Not so nice but ok
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 07, 2024
Good!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
JP3
Site Experience Feedback
Nov 07, 2024
Initially difficult to find products, but overall satisfied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BobT
Site Experience Feedback
Oct 16, 2024
Slightly unintuitive aspects to both creating an account and checking out, but no worse than most. The only reason for only 8 stars on the checkout process is the return to the option to create a business account with no obvious explanation that this is what happened, because of identifying as a business and not choosing this option initially. Otherwise, it's always a pleasure to deal with CableMatters.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BobT
Post-Delivery Feedback
Oct 22, 2024
Cable Matters is consistently excellent to deal with. Great stuff, good pricing, great service. They carry a lot in one place that you couldn't get elsewhere in one place and some really at all. Moreover, their people are really knowledgeable and good at putting practical solutions together.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Newby
Site Experience Feedback
Oct 02, 2024
The gentleman that helped me seemed very knowledgeable and gave me the link for both cables I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tim O
Site Experience Feedback
Sep 27, 2024
Have been looking for the cables with the blue color...it's always been out of stock. Finally decided to get the black.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
The Dude
Site Experience Feedback
Sep 23, 2024
Shipping is too high, inconsistent products available. V2 cable at 8 ft but none at 10 or 15 ft. but v1.4 cable available at all lengths.
- Overall Rating: 4
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
oldtimer
Site Experience Feedback
Sep 22, 2024
all good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Alex Moes
Site Experience Feedback
Sep 04, 2024
Had exactly what I needed to get my business project off the ground.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Andy Jones
Site Experience Feedback
Aug 24, 2024
Good experience, filtering the shop selection is a little clunky.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
MRL255
Site Experience Feedback
Aug 20, 2024
Great products but poor website design. Difficult to find products on the site compared to, say, Anker’s site.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
justme
Site Experience Feedback
Aug 11, 2024
I would like if you could check out as a guest and no account. No need for purchase history or passwords
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
WARREN
Site Experience Feedback
Aug 07, 2024
i ASK FOR HELP ONLINE NO ONE GOT BACK TO ME
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
- Full ratings for this review »
Melissa
Site Experience Feedback
Jul 12, 2024
Easy to sign up for a merchant account. Everything was digital to sign and fill out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Chy
Site Experience Feedback
Jun 28, 2024
I would like to be sent an invoice in a pdf format or something similar instead of an email.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SHD
Site Experience Feedback
Jun 26, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »