Buy Natural Skincare Customer Reviews
Buy Natural Skincare holds a 9.7/10 overall rating and 160 verified post-delivery reviews on Bizrate.
Buy Natural Skincare Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2024 Winner Circle of Excellence
4 years
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Learn more about reviewsOverall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 95% | 96% |
 Neutral | 2% | 4% |
 Negative | 3% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 92% | 94% |
Neutral | 7% | 6% |
Negative | 1% | 0% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.8 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.7 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.7 out of 10
Recent Reviews for Buy Natural Skincare
Showing 1 - 50 of 273
Online Shopper
Post-Delivery FeedbackSep 1, 2026
I have not used this product for more than a couple of days, but I will be glad to give you better feedback in about a month.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
JuS
Site Experience FeedbackSep 1, 2026
I was glad to learn about the new product release and am looking forward to trying the Vitamin C set.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bee Fossum
Site Experience FeedbackAug 30, 2026
The website was easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
adurham
Site Experience FeedbackAug 27, 2026
The website is user friendly and contains a plethora of information.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 26, 2026
X
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
JillyBean
Site Experience FeedbackAug 26, 2026
Brand bar should be added
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grateful
Site Experience FeedbackAug 25, 2026
Was introduced to these products via MeSpa and enjoy using them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
cathy
Post-Delivery FeedbackAug 25, 2026
Buy Natural is my go-to place to purchase Eminence products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
T.J.
Post-Delivery FeedbackAug 25, 2026
Great experience and quality product. I have eczema and this is the only oil that makes my face feel so smooth.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 24, 2026
I would recommend Buy Natural Skincare to my friends. I trust the products. Returning a product was very easy. Emailing with a representative went very well. The representative was very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
JJ
Site Experience FeedbackAug 24, 2026
Everything was easy. I love your products, so deciding which ones to get if on a budget was difficult, but that is my problem, not yours!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 23, 2026
bring back the 25% off bundle for 7 or more products
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 23, 2026
Wonderful products and customer service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Tigerlily
Site Experience FeedbackAug 23, 2026
I have used your products in the past now that I'm retired , I still like to sample so other products of yours because on the changes in my skin & the medications I am on that dry my skin . So today's order is I want to try some new lines of your product .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mary
Site Experience FeedbackAug 23, 2026
It was easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kiki1422
Site Experience FeedbackAug 23, 2026
I am super grateful many of the products I use regularly can be paid through my HSA/FSA. And I love the samples!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rose
Site Experience FeedbackAug 22, 2026
So far so good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 22, 2026
all positive. Great resources for helping me find what I need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RadiantSkin
Site Experience FeedbackAug 21, 2026
I don't appreciate shipping charges and how long it takes to receive the product.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackAug 21, 2026
I have usually gotten the calm skin moisturizer but am trying out the age corrective this time, excited to see the results!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 20, 2026
This website is very user friendly! Check out is easy as wells as searching for different products is easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 17, 2026
Quick, easy, and very clear/user friendly website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BYFH
Site Experience FeedbackAug 16, 2026
Always a good overall interaction with the website when purchasing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marishka
Site Experience FeedbackAug 12, 2026
I find the website easy to use and well designed. The products are expensive for me so the special offers are what brings me to the site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DEBRA S
Site Experience FeedbackAug 9, 2026
I cameto website after initial purchase in a store.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tamra
Post-Delivery FeedbackAug 8, 2026
I used a birthday discount, and received a lovely greeting enclosed with my order... thank you so much!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 8, 2026
It is always pleasant and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KAZ
Site Experience FeedbackAug 7, 2026
Very easy site to use. Great information about each product. Lots of products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Katie
Site Experience FeedbackAug 6, 2026
I have used this website to buy Eminence products for years, and I am very happy with it. It provides a good product and good shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tamdee
Site Experience FeedbackAug 3, 2026
I actually needed to call Buy Natural Skincare because it was confusing at checkout. I had placed my items in my cart, then it kept giving me a $25 gift card with my order. However, at checkout it didn't show that amount as a minus in my total. So it was very confusing. Even after calling and refreshing my cart, it kept adding the $25 gift card. I had to select "Remove" several times before it stopped putting it in there. The $25 gift card would have been a wonderful gift though since I wasn't able to get a promotional full size product gift with this order. Hopefully they figured out the glitch.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lillie
Site Experience FeedbackAug 1, 2026
I like the search options on the website. Very easy to locate the type of product I was looking to purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MJ
Site Experience FeedbackJul 31, 2026
I was unable to receive the new follower discount code to my email address. I had to call customer service for assistance. But that call took less that 5 minutes in total. i was very pleased with no issues what so ever.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jan
Post-Delivery FeedbackJul 31, 2026
I have purchased from Buy Natural Skincare for a number of years, eventhing I have purchased has been great. It keeps my skin looking younger, I am the oldest of three sisters and I get mistaken for being the youngest frequently. I believe it is due to good skin care.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJul 25, 2026
The only complaint I have is that when I put in for my promotion of a free item, it never allows it. This happened the past two orders.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJul 19, 2026
I wish one of the concerns listed was rosacea. Eminence used to have it and that's how I selected my products.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Roxy
Post-Delivery FeedbackJul 18, 2026
Very easy to navigate site and order came so quickly plus I enjoyed getting free samples. Plan on ordering more Eminence products from them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Lollie
Site Experience FeedbackJul 18, 2026
Have been enjoying your products for years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BA
Post-Delivery FeedbackJul 18, 2026
This is the best price for the eminence line. I LOVE how they put a hand written note in with my order and wrap it like a present. Makes me feel apprecicated and loved!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
StaceRN
Post-Delivery FeedbackJul 18, 2026
The strawberry rhubarb serum broke the 2nd day I had it . I dropped it and the glass shattered. I do wish the bottle was made unbreakable. Love the serum I just wish it came in another option of material
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
- On Time Delivery: 7
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJul 16, 2026
I loved the personalized note in my package!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJul 16, 2026
Buy Natural Skincare had all the products I wanted and shipped them right away. I've ordered twice and have been very happy both times with the fast service and sweet sample in my package. I can't say that about most of the other places I have purchased from. The order shipped and arrived in less than a week which is rare these days. I will buy from them again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJul 16, 2026
Would always recommend this company. They are efficient and have what I need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Madie
Post-Delivery FeedbackJul 14, 2026
I already told a good friend to run not walk and she ordered the same thing as I did!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
ChrisP
Post-Delivery FeedbackJul 14, 2026
I just love the website! It's easy to navigate. Since I like to try new products, I appreciate the product descriptions that help me select new and fun things to try. And who doesn't appreciate free samples!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Stephanie
Site Experience FeedbackJul 13, 2026
The coupons did not work. I called customer service. Patrick assisted me. Fantastic personality and very helpful. Super Customer Service!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Madk
Post-Delivery FeedbackJul 12, 2026
Buy Natural caters to their customer base
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
IA
Post-Delivery FeedbackJul 11, 2026
Buy natural skincare is my usual go to site to purchase my skin care especially when they go on sale!! They're the best!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Dena
Site Experience FeedbackJul 10, 2026
Purchase went pretty well, but I wish that the sample section per your full size product purchase would pop up automatically and that it would tell you how many samples you get, especially if you’re buying a bundle
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
daradancer
Site Experience FeedbackJul 9, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rivertown Mom
Post-Delivery FeedbackJul 9, 2026
Recently bought a travel set of my favorites and it will make it so much easier than trying to decant my Eminence products into travel containers. Bought a second one for the 20% off my purchase so that I could gift to my daughter who uses the same product lines (stone crop and related items)
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A