Buy Natural Skincare Customer Reviews
Buy Natural Skincare holds a 9.7/10 overall rating and 164 verified post-delivery reviews on Bizrate.
Buy Natural Skincare Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

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Learn more about reviewsRecent Reviews for Buy Natural Skincare
Showing 1 - 50 of 259
Lillie
Site Experience FeedbackAug 1, 2026
I like the search options on the website. Very easy to locate the type of product I was looking to purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MJ
Site Experience FeedbackJul 31, 2026
I was unable to receive the new follower discount code to my email address. I had to call customer service for assistance. But that call took less that 5 minutes in total. i was very pleased with no issues what so ever.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jan
Post-Delivery FeedbackJul 31, 2026
I have purchased from Buy Natural Skincare for a number of years, eventhing I have purchased has been great. It keeps my skin looking younger, I am the oldest of three sisters and I get mistaken for being the youngest frequently. I believe it is due to good skin care.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJul 25, 2026
The only complaint I have is that when I put in for my promotion of a free item, it never allows it. This happened the past two orders.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJul 19, 2026
I wish one of the concerns listed was rosacea. Eminence used to have it and that's how I selected my products.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Roxy
Post-Delivery FeedbackJul 18, 2026
Very easy to navigate site and order came so quickly plus I enjoyed getting free samples. Plan on ordering more Eminence products from them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Lollie
Site Experience FeedbackJul 18, 2026
Have been enjoying your products for years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BA
Post-Delivery FeedbackJul 18, 2026
This is the best price for the eminence line. I LOVE how they put a hand written note in with my order and wrap it like a present. Makes me feel apprecicated and loved!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
StaceRN
Post-Delivery FeedbackJul 18, 2026
The strawberry rhubarb serum broke the 2nd day I had it . I dropped it and the glass shattered. I do wish the bottle was made unbreakable. Love the serum I just wish it came in another option of material
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
- On Time Delivery: 7
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJul 16, 2026
I loved the personalized note in my package!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJul 16, 2026
Buy Natural Skincare had all the products I wanted and shipped them right away. I've ordered twice and have been very happy both times with the fast service and sweet sample in my package. I can't say that about most of the other places I have purchased from. The order shipped and arrived in less than a week which is rare these days. I will buy from them again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJul 16, 2026
Would always recommend this company. They are efficient and have what I need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Madie
Post-Delivery FeedbackJul 14, 2026
I already told a good friend to run not walk and she ordered the same thing as I did!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
ChrisP
Post-Delivery FeedbackJul 14, 2026
I just love the website! It's easy to navigate. Since I like to try new products, I appreciate the product descriptions that help me select new and fun things to try. And who doesn't appreciate free samples!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Stephanie
Site Experience FeedbackJul 13, 2026
The coupons did not work. I called customer service. Patrick assisted me. Fantastic personality and very helpful. Super Customer Service!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Madk
Post-Delivery FeedbackJul 12, 2026
Buy Natural caters to their customer base
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
IA
Post-Delivery FeedbackJul 11, 2026
Buy natural skincare is my usual go to site to purchase my skin care especially when they go on sale!! They're the best!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Dena
Site Experience FeedbackJul 10, 2026
Purchase went pretty well, but I wish that the sample section per your full size product purchase would pop up automatically and that it would tell you how many samples you get, especially if you’re buying a bundle
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
daradancer
Site Experience FeedbackJul 9, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rivertown Mom
Post-Delivery FeedbackJul 9, 2026
Recently bought a travel set of my favorites and it will make it so much easier than trying to decant my Eminence products into travel containers. Bought a second one for the 20% off my purchase so that I could gift to my daughter who uses the same product lines (stone crop and related items)
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
StaceRN
Site Experience FeedbackJul 7, 2026
No issues, website was smooth and easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zan
Site Experience FeedbackJul 7, 2026
I would prefer never to use a 3rd party for shipment and transactions but only deal with Natural. Also, more discounts available would be helpful. I would probably buy more. Thank you.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
lady doc
Post-Delivery FeedbackJul 6, 2026
I have been using these products for several years. the work well. I am 81 years old; recently a younger woman told me i looked 55.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
B
Site Experience FeedbackJul 5, 2026
It was very good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mia
Post-Delivery FeedbackJul 3, 2026
I just have very good luck with by natural skin care very happy with all the products that I've purchased and will purchase again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
CC
Site Experience FeedbackJul 3, 2026
Website is fine. Only issue I have in the last year or so is that you only advertise discounts on combinations of products. And the 4th of July 25% you excluded Eminence products. I found out when I ordered that if I ordered 2 of the product I was looking at I would receive 20% off. Well that changed things. I looked in my cabinet to see what else I was low on and ordered 2 more products and got 20% and free shipping. You should advertise the multiple order of same product discount. "Buy for now and the future, don't run out discount"
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Rivertowns Mom
Site Experience FeedbackJun 30, 2026
It was great to find several travel kits that would work for an upcoming vacation. And it was also great to see that if I purchased two of the "starter" kits (they are actually called that, not travel kits) that I could get a twenty percent discount. This way I can bring one on my journey and leave it with my daughter who I am visiting in Amsterdam (we use same products in that set) and I can gift her the extra one when she goes back to college. I am also looking forward to giving her a starter kit for clearer skin. I will order that another time. I was also happy to see the eyecream sample kit: I've been proscratinating on buying a new eyecream (I have used Plum and Neroli serum in the past) but have always been interested in the other varieties. Looking forward to trying them in order once this hot spell passed. It may be helpful to you to know that I didn't buy additional products today when I realized tthat I wouldn't be able to use a free gift offer due to the quantity discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
Love their products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JM
Site Experience FeedbackJun 29, 2026
Best price on Eminence.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
COOKIE
Site Experience FeedbackJun 28, 2026
I WASNT SURE HOW MANY SAMPLE I WOULD GET FOR FREE- CONFUSING AND PERSONALLY DONT MIND U USING SHOP HOWEVER IT WAS PUSHING ME TO BUY THRU SHOP... I WENT IN ON DIFFERENT BROWER -I USE TO USE DERM STORE HOWEVER THEY DONT HONOR ALL THEIR COMMITMENTS SO I CLOSED MY ACCOUTN AND WILL CONTINUE TO BUY FROM YOU
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Leslie P-N
Post-Delivery FeedbackJun 27, 2026
I wouldn't buy my Eminence products anywhere but from Buy Natural. When I need to speak with a Customer Service Rep, they are always friendly, courteous and above all - patient. If I have questions about a product, they are VERY knowledgeable and able to give me informed recommendations. Customer Service is the bedrock foundation of a successful organization and they exemplify the Gold Standard.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
RLP
Post-Delivery FeedbackJun 26, 2026
I ordered Lavendar Night Eye Cream (my go to for over 65 skin). I received Wild Plum Eye Cream fyi.
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: 5
Online Shopper
Site Experience FeedbackJun 25, 2026
Interaction has been great. Got introduced to Eminence by my daughter taking me to The Rock Barn in NC and have been satisfied with the masque and moisturizer I purchased
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wrenramon
Post-Delivery FeedbackJun 20, 2026
I love eminence products and have so far been very happy with Buy Natural Skincare. However, was disappointed today as I had ordered some free samples along with my purchases and I did not receive the same amount that I had ordered. There was no explanation given in the box and there was nothing online about a limit on samples. Disappointed that there wasn’t clearer communication with the team. Other than that, I am very happy with my purchases.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Jaggergg
Site Experience FeedbackJun 19, 2026
Frequent shopper on this website, and I know I can confidently buy authentic eminence products from Buy Natural Skin Care. Website was easy to navigate, however I do wish "peels" and "acids" weren't under the sensitive skin tab. I also wish this website would do 20% your entire order codes, at least for special holidays or events.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 19, 2026
You ask way too many questions. If you get two or three tens , that should tell you that the customer is completely satisfied and don't waste my time or your time with all these other foolish questions. Keep it simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Anita
Post-Delivery FeedbackJun 15, 2026
It’s simply the best skin care ever. That’s it. I’m never going to change.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Leslie P-N
Site Experience FeedbackJun 14, 2026
The website is Great when I'm shopping in "off hours" or redeeming points. Your "in-person, live" Customer Service Reps are Diamonds set in Platinum! SO knowledgeable and SO helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andrea
Site Experience FeedbackJun 13, 2026
really easy, good value on specials
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 12, 2026
Use this product for the longest time, in my forties, appreciate the natural product and after all these years, can testify to how well Kept my skin is. Was it my genes r the products. Products have been increasingly expensive but I have to have it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 12, 2026
This survey is too long
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
MVE
Site Experience FeedbackJun 12, 2026
Everything was great. I look forward to getting the products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mia
Post-Delivery FeedbackJun 11, 2026
Love Eminence love Buy Natural Skin Care
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 10, 2026
Love the product but wish they sold travel size product without having to pay for the unnecessary containers they sell with the product. Getting to the point where I will no longer buy the product. I do not enjoy paying for something I will never use.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
KP
Site Experience FeedbackJun 8, 2026
Love this company I will always come back!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fluffy
Post-Delivery FeedbackJun 3, 2026
Ordering and receipt were straight forward enough but I'm a little confused about the samples. It was my understanding that I could choose 2 samples per order. It was also my understanding that I could additionally choose 1 sample per full size item ordered. I chose the 4 samples for my order but only received 2.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
Nets
Post-Delivery FeedbackJun 2, 2026
The ease of the purchase of eminence was greater than purchasing directly from eminence to be honest Faster shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackMay 30, 2026
Love this product. Have been using it for 5 years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackMay 29, 2026
I have been using the Eminence products for years!! Love them!! “Buy Natural Skin Care” and their employees are extremely knowledgeable, professional and care about their customers! They are the BEST!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
JustMe
Site Experience FeedbackMay 26, 2026
Some pages did not allow me to successfully add more than a quantity of 1 (did not show up in cart accurately). Also very difficult to check cart for accuracy without proceeding to checkout in order to check. Also not clear on how to use reward points including value.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
