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Buy Natural Skincare Customer Reviews

Buy Natural Skincare holds a 9.7/10 overall rating based on 166 verified post-delivery reviews on Bizrate.

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Most Current Certification:
Jul 1, 2026

Buy Natural Skincare Rating

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Post-Delivery Feedback - 166 Reviews

Overall Satisfaction:

9.7out of 10

Would Shop Here Again:

9.7out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

95%92%
Neutral rating icon

Neutral

2%3%
Negative rating icon

Negative

3%5%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.8 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 95 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.7out of 10

Likelihood To Recommend:

9.8out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

85%92%
Neutral rating icon

Neutral

12%8%
Negative rating icon

Negative

3%0%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.8 out of 10

Design of Site

Satisfaction with the look and design of the site

9.7 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

10 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.8 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.6 out of 10

Recent Reviews for Buy Natural Skincare

Showing 1 - 50 of 261

  • JM

    Site Experience Feedback

    Jun 29, 2026

    Best price on Eminence.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • COOKIE

    Site Experience Feedback

    Jun 28, 2026

    I WASNT SURE HOW MANY SAMPLE I WOULD GET FOR FREE- CONFUSING AND PERSONALLY DONT MIND U USING SHOP HOWEVER IT WAS PUSHING ME TO BUY THRU SHOP... I WENT IN ON DIFFERENT BROWER -I USE TO USE DERM STORE HOWEVER THEY DONT HONOR ALL THEIR COMMITMENTS SO I CLOSED MY ACCOUTN AND WILL CONTINUE TO BUY FROM YOU

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Leslie P-N

    Post-Delivery Feedback

    Jun 27, 2026

    I wouldn't buy my Eminence products anywhere but from Buy Natural. When I need to speak with a Customer Service Rep, they are always friendly, courteous and above all - patient. If I have questions about a product, they are VERY knowledgeable and able to give me informed recommendations. Customer Service is the bedrock foundation of a successful organization and they exemplify the Gold Standard.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • RLP

    Post-Delivery Feedback

    Jun 26, 2026

    I ordered Lavendar Night Eye Cream (my go to for over 65 skin). I received Wild Plum Eye Cream fyi.

    • Overall Rating: 4
    • Would Shop Here Again: 5
    • Likelihood To Recommend: N/A
    • On Time Delivery: 6
    • Customer Support: 5
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 25, 2026

    Interaction has been great. Got introduced to Eminence by my daughter taking me to The Rock Barn in NC and have been satisfied with the masque and moisturizer I purchased

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Wrenramon

    Post-Delivery Feedback

    Jun 20, 2026

    I love eminence products and have so far been very happy with Buy Natural Skincare. However, was disappointed today as I had ordered some free samples along with my purchases and I did not receive the same amount that I had ordered. There was no explanation given in the box and there was nothing online about a limit on samples. Disappointed that there wasn’t clearer communication with the team. Other than that, I am very happy with my purchases.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Jaggergg

    Site Experience Feedback

    Jun 19, 2026

    Frequent shopper on this website, and I know I can confidently buy authentic eminence products from Buy Natural Skin Care. Website was easy to navigate, however I do wish "peels" and "acids" weren't under the sensitive skin tab. I also wish this website would do 20% your entire order codes, at least for special holidays or events.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 19, 2026

    You ask way too many questions. If you get two or three tens , that should tell you that the customer is completely satisfied and don't waste my time or your time with all these other foolish questions. Keep it simple.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Anita

    Post-Delivery Feedback

    Jun 15, 2026

    It’s simply the best skin care ever. That’s it. I’m never going to change.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Leslie P-N

    Site Experience Feedback

    Jun 14, 2026

    The website is Great when I'm shopping in "off hours" or redeeming points. Your "in-person, live" Customer Service Reps are Diamonds set in Platinum! SO knowledgeable and SO helpful.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Andrea

    Site Experience Feedback

    Jun 13, 2026

    really easy, good value on specials

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 12, 2026

    Use this product for the longest time, in my forties, appreciate the natural product and after all these years, can testify to how well Kept my skin is. Was it my genes r the products. Products have been increasingly expensive but I have to have it.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 12, 2026

    This survey is too long

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • MVE

    Site Experience Feedback

    Jun 12, 2026

    Everything was great. I look forward to getting the products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mia

    Post-Delivery Feedback

    Jun 11, 2026

    Love Eminence love Buy Natural Skin Care

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 10, 2026

    Love the product but wish they sold travel size product without having to pay for the unnecessary containers they sell with the product. Getting to the point where I will no longer buy the product. I do not enjoy paying for something I will never use.

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • KP

    Site Experience Feedback

    Jun 8, 2026

    Love this company I will always come back!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Fluffy

    Post-Delivery Feedback

    Jun 3, 2026

    Ordering and receipt were straight forward enough but I'm a little confused about the samples. It was my understanding that I could choose 2 samples per order. It was also my understanding that I could additionally choose 1 sample per full size item ordered. I chose the 4 samples for my order but only received 2.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Nets

    Post-Delivery Feedback

    Jun 2, 2026

    The ease of the purchase of eminence was greater than purchasing directly from eminence to be honest Faster shipping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 30, 2026

    Love this product. Have been using it for 5 years.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 29, 2026

    I have been using the Eminence products for years!! Love them!! “Buy Natural Skin Care” and their employees are extremely knowledgeable, professional and care about their customers! They are the BEST!!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • JustMe

    Site Experience Feedback

    May 26, 2026

    Some pages did not allow me to successfully add more than a quantity of 1 (did not show up in cart accurately). Also very difficult to check cart for accuracy without proceeding to checkout in order to check. Also not clear on how to use reward points including value.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Annie

    Post-Delivery Feedback

    May 24, 2026

    I am very happy with all of my purchases.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • KB

    Site Experience Feedback

    May 23, 2026

    Easy to navigate, nice layout. Love the product options

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 23, 2026

    I hate shopify it is cumbersome, i wanted to use a prepaid gift card(s) and couldn't make it through their system to do so and it defaulted to a CC i didn't plan to use. because it has become difficult i sometimes use amazon for this line of products

    • Overall Rating: 4
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • brenda

    Site Experience Feedback

    May 21, 2026

    My overall experience has been very good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bee

    Site Experience Feedback

    May 20, 2026

    I have been a Buy Natural customer since 2022 and love this vendor. The buying experience is easy, they have a great customer rewards program, in points and free samples. Customer service is great. Buying and returning policies are easy and painless. I would continue to buy from them. I would highly recommend this vendor. Great job!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Trials

    Post-Delivery Feedback

    May 19, 2026

    Was searching for a company that sold trial/sample sizes of product from brands that I use or that have been recommended. I have sensitive skin and many products are quite expensive, so using trial size first lets me experiment and eventually make the proper choice of skin care products for me. The sample sizes make great gifts too.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Josie

    Post-Delivery Feedback

    May 19, 2026

    I absolutely love all the Eminence products. You have to try them. My last purchase, as well as all my purchases, met my expectations. Some are pricey but well worth it. Try samples on expensive items until you find which ones fit your need. Live Chat always gives good advice.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Carolina girl

    Site Experience Feedback

    May 18, 2026

    The experience was good, no complaints.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Cathy

    Post-Delivery Feedback

    May 18, 2026

    I only buy my skincare products from Buy Natural Skincare! They are a fabulous company. The products are always in stock, the selection is great, and many great promotions to take advantage of!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 16, 2026

    Please bring back create your own bundle!!!

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Jules

    Site Experience Feedback

    May 11, 2026

    i love eminence and the merchant had a great deal

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Annie

    Post-Delivery Feedback

    May 11, 2026

    I love your selection of high quality products. The quick shipping is amazing!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Sunnie

    Post-Delivery Feedback

    May 11, 2026

    My daughter gave me a sample of this product, and I fell in love with it. It is a game changer for my face.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Luna

    Post-Delivery Feedback

    May 9, 2026

    Love the products!!!!!!!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 9, 2026

    Im new to Eminence products. I had a facial last month and I enjoyed all of products it's smells so good I want to take m facial to nxt step.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Ava C.

    Site Experience Feedback

    May 7, 2026

    I have been looking for somewhere to buy organic Emmence products that won't break my budget. This was exactly what I was looking for. I am very happy with my purchase.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sue

    Post-Delivery Feedback

    May 7, 2026

    Face powder is silky smooth and helps my skin look flawless.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Emma

    Post-Delivery Feedback

    May 4, 2026

    Was gifted a starter kit by a friend. Wanted more so I jumped online. Eminence can be tricky to buy online (old, discontinued product), but this was new, there were many options and I snagged a 20% discount--unheard of for Eminence. My face and skin are softer, better tone, makeup goes on smoother and I feel like im doing something special with regards to my skincare routine.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Is

    Site Experience Feedback

    May 3, 2026

    The website was clear and easy to navigate. I have not used these products before so will be able to evaluate once I begin using them

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • IA

    Post-Delivery Feedback

    May 1, 2026

    Love Eminence products! been using it fr over 3yrs & will continue using whnever needed. Just love it!!❤️

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Marcella

    Site Experience Feedback

    Apr 28, 2026

    I think with the price, you could throw in the sample for free.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Apr 22, 2026

    I LOVE these products! They smell so good and leave my skin feeling better than it has in YEARS! My order arrived one day later than promised, but I don’t mind since it wasn’t a significant delay. Will be ordering again once I’m running low!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 5
    • Customer Support: 10
    Full ratings for this review »
  • Kalee

    Post-Delivery Feedback

    Apr 22, 2026

    Experience was great per usual! This time though a full size product as a promotion was not included but customer service quickly took care of it and sent it out.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Anonymous

    Post-Delivery Feedback

    Apr 21, 2026

    Excellent!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Apr 20, 2026

    I am a long time Eminence user and love their products! I value Buy Natural as a source with the full breadth of Eminence products. I also value the promos and offers, such as bundling and free items.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • KariWinMN

    Post-Delivery Feedback

    Apr 20, 2026

    I love all the products that were included in my age corrective set. They smell amazing and feel very nurturing. I've only been using them a few days, but I'm happy with how my skin feels and looks so far. I was disappointed at the tiny size of the items. It tells me it will last me 30 days, but I am doubtful they will last more than 2 weeks.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Listeningflower

    Post-Delivery Feedback

    Apr 19, 2026

    My order came the next day, packed beautifully, and with different nice samples to try. Super happy with my experience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • LJ

    Site Experience Feedback

    Apr 17, 2026

    It would be great to have an option to list all the products I use and you give a step by step on layering and instruction use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »