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Breck's Canada Reviews - 333 Post-Delivery Reviews - 8.7/10

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Jun 22, 2026

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Post-Delivery Feedback - 333 Reviews

Overall Satisfaction:

8.7out of 10

Would Shop Here Again:

8.7out of 10

Likelihood To Recommend:

8.7out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

68%58%
Neutral rating icon

Neutral

22%28%
Negative rating icon

Negative

10%14%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

9.5 out of 10

Site Experience Feedback - 1,338 Reviews

Overall Satisfaction:

9out of 10

Would Shop Here Again:

9.2out of 10

Likelihood To Recommend:

9.1out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

74%74%
Neutral rating icon

Neutral

20%21%
Negative rating icon

Negative

5%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.4 out of 10

Shipping Charges

Satisfaction with shipping charges

6.7 out of 10

Variety of Shipping Options

Desired shipping options were available

7.8 out of 10

Recent Reviews for Breck's Canada

Showing 1 - 50 of 1,671

  • V. Lee

    Post-Delivery Feedback

    Jun 21, 2026

    My interaction with Breck's was fine but only one of the 5 five plants I ordered are growing

    • Overall Rating: 9
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • Patster

    Post-Delivery Feedback

    Jun 21, 2026

    Breck’s is a wonderful company offering a great warranty and I know I’m always taken care of in the event of possible disappointment in their products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Blacknose

    Post-Delivery Feedback

    Jun 21, 2026

    I have made a number of purchases from Brecks as well as from other nursaries. I find that Brecks provides consistenct in its reliability - ordering - and product. Your website is excellent as it operates as one expects, logical, and I do not need to complete the order form over - and over.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • GEM

    Post-Delivery Feedback

    Jun 20, 2026

    Mostly satisfied just needed some clarification

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 7
    • Customer Support: 8
    Full ratings for this review »
  • Big Bunker of the Bruce

    Post-Delivery Feedback

    Jun 20, 2026

    Bulbs arrived as ordered, have planted them now we wait to see. Most of the bulbs that I have ordered in the past came up those that didn’t Breck’S either replaced or a credit was given No questions ask. Would recommend Breck’S for your bulbs.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Max

    Post-Delivery Feedback

    Jun 20, 2026

    Y'all need some better quality control with your amaryllis and iris bulbs / rhizomes. I've ordered from you guys several times, but this last order almost everything was toast.

    • Overall Rating: 4
    • Would Shop Here Again: 3
    • Likelihood To Recommend: 5
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Babs

    Post-Delivery Feedback

    Jun 19, 2026

    I have not heard back from customer service yet.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Rusty

    Post-Delivery Feedback

    Jun 19, 2026

    This was a first time purchase for me. All was good. I just didn’t expect the delivery to take so long, but now I know, and won’t worry about order/delivery status.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Exxtremitie

    Post-Delivery Feedback

    Jun 18, 2026

    Everything about this purchase went well. I have deducted points in a couple of categories only because of an overall issue with Breck’s, namely, I have to look up pictures across the internet of what I will be ordering before I order, because plant images on Breck’s site are so enhanced as to be inaccurate.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 7
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Pixxie

    Post-Delivery Feedback

    Jun 18, 2026

    Very satisfied with their plants, I have been buying from Breck's for several years now, and my flower gardens looks great.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Lia

    Post-Delivery Feedback

    Jun 17, 2026

    When i recieve my 5 orders 2 of them are rotten 3 i planted and so far 1 is sprouted already but the two i am still waiting maybe delay sprout. And my two rotten order I want them to replace but the staff said not available anymore so she guve me credit. Hopefully the two plants will sprout becuase i really like them. The customer service is good and they quicly answer my call and make solution. She said I will wait 4 to six weeks of the plant to sprout, i am thinking it is long wait.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 8
    • Customer Support: 9
    Full ratings for this review »
  • Jo

    Post-Delivery Feedback

    Jun 17, 2026

    Bonjour, J'ai commandé des ensembles et certaines plantes étaient plutôt chétives. Parfois, il y avait une belle racine et une très petite. Cependant, on m'a suggéré d'attendre 8 semaines avant de conclure si la plante était viable ou non.

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • Iaganwolf

    Post-Delivery Feedback

    Jun 17, 2026

    Order (coreopsis) has been in the ground for 2 weeks now and no signs of life. I'm sorry but until I see something poking up through the soil I can't provide you with a reason to re-order in the future.

    • Overall Rating: 8
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • ValleyGirl

    Post-Delivery Feedback

    Jun 16, 2026

    This is my second order and I am pleased with my purchases however, I was a bit confused on how to plant plant particular bulbs after soaking them for 30 minutes. A few of them seemed rotten.

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 7
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 16, 2026

    Very satisfied with purchase , unfortunately lot of product I was interested in weren't available. Also one of the flowers come completely rotten .

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    • On Time Delivery: 7
    • Customer Support: 7
    Full ratings for this review »
  • JOANNEB

    Post-Delivery Feedback

    Jun 16, 2026

    I planted the roots as soon as I received the order and less than 50% were viable. Many seemed rotted or dead when I got them.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Annoyed

    Post-Delivery Feedback

    Jun 16, 2026

    It took 18days for the delivery which was ordered may 29th. no reason, no follow up, no notification that the product was sent/or delivered(found it when I went to mail!!) DIDN'T KNOW HOW IT WAS BEING DELIVERED. Only Canada post will deliver here but because no one could tell me that they were being used I was checking with all delivery points closest is 15k away. Even when I called in they couldn't tell me instead told me ascend was the shipper no idea that they in fact handed it of to Canada post!!

    • Overall Rating: 2
    • Would Shop Here Again: 4
    • Likelihood To Recommend: 4
    • On Time Delivery: 1
    • Customer Support: 2
    Full ratings for this review »
  • Speedy

    Post-Delivery Feedback

    Jun 16, 2026

    All as expected and hoped for

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 16, 2026

    Customer support thorough and knowledgeable.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • kldeagle

    Post-Delivery Feedback

    Jun 16, 2026

    The delivery time was good. Communication about delivery was excellent. I received the products I ordered. The dleivery box included planting instructions. Items were clearly identified.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • farmlady1

    Post-Delivery Feedback

    Jun 15, 2026

    I have just planted the items I ordered and am waiting for any signs of growth. Some of the roots were quite dry before soaking so I do not know if they will grow. I will comment again when I see signs of growth.

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Plantaliscious!!

    Post-Delivery Feedback

    Jun 15, 2026

    When I contacted customer service, the agent was very helpful and I got a replacement with a few days !

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 15, 2026

    One of the bare root plants was all ro ot, no plant and the roots were not in good shape. This survey reached me before the response from customer service

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    • On Time Delivery: 4
    • Customer Support: 1
    Full ratings for this review »
  • Binette

    Post-Delivery Feedback

    Jun 14, 2026

    Pas capable d'avoir livraison gratuite même après +++ de publicité. Reçu en 11 jours. Bravo ! Étant novices au jardinage, j'aurais aimé les étapes avec images. Merci et à bientôt !

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 14, 2026

    Great experience- and beautiful products

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Farmer Jay

    Post-Delivery Feedback

    Jun 14, 2026

    Everything arrived on time and in viable condition. Ive purchased many bulbs from brecks.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 13, 2026

    The tracking information was confusing. It made me think there was more than one package out for delivery although all items were in one box when received. A link to access the tracking site would also be helpful. It took several tries to get to the page that shows location information. Other than the tracking It was a great experience.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • ILOVEGardening

    Post-Delivery Feedback

    Jun 13, 2026

    I like Brecks’s Canada. They were responsive and very willing to make my customer experience the best. I will order from them again!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Betty

    Post-Delivery Feedback

    Jun 13, 2026

    Breck's is one of the best places to buy plants. They have a guarantee in case a plant fails to live up to your expectations or fails to grow. Love everything about Brecks.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Cindy

    Post-Delivery Feedback

    Jun 13, 2026

    None of my plants have come up yet not happy

    • Overall Rating: 4
    • Would Shop Here Again: 2
    • Likelihood To Recommend: 2
    • On Time Delivery: 3
    • Customer Support: 3
    Full ratings for this review »
  • Kirky07

    Post-Delivery Feedback

    Jun 12, 2026

    Love the variety. Seems to be a year ahead of other places. Always very good customer service when necessary.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 9
    • Customer Support: 8
    Full ratings for this review »
  • redneckroost

    Post-Delivery Feedback

    Jun 12, 2026

    Only complaint is that it advertised free shipping if spend over a certain amount. I did not get free shipping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Shay

    Post-Delivery Feedback

    Jun 12, 2026

    It was good when I finally got a response customer service seemed helpful after they took awhile to get back. but I my bulbs had mould some didn’t seem good and a lot were broken.

    • Overall Rating: 8
    • Would Shop Here Again: 4
    • Likelihood To Recommend: 5
    • On Time Delivery: 6
    • Customer Support: 10
    Full ratings for this review »
  • Lady Jane

    Post-Delivery Feedback

    Jun 12, 2026

    Because the postal service is so slow, I receive sometimes the products I have ordered are mush. My last order I received cheerleader ORANGE CONEFLOWER AND IT DID NOT LOOK GOOD. I PLANTED MY ORDER AND ALL HAVE COME UP EXCEPT THE CONEFLOWER. I am happy with everything I ordered, except one. Lynda Illidge

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • SL

    Post-Delivery Feedback

    Jun 12, 2026

    Shipping went through 3 different companies, and tracking was not updated for over a week- I was beginning to become concerned, so contacted all 3 shipping companies for answers- one replied saying that they had not received any tracking info yet. Eventually I contacted Breck’s, got no response and magically my tracking updated the next day. Unfortunately the final delivery company has one of the worst delivery reputations in our province, so I was very worried that my delivery may be lost or tossed on the side of the road in a random place or left on the side of the road by my house as they have a reputation of doing but luckily it finally arrived. Hopefully in the future Brecks uses a more reliable, easily trackable delivery carrier! The products that arrived were in relatively good shape, although the more expensive and larger variety that I purchased had very disappointingly small and broken tubers- they don’t look very viable for this year, but should be ok for next season. The smaller and cheaper variety that I purchased were perfect, robust, healthy and are already doing well.

    • Overall Rating: 8
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    • On Time Delivery: 4
    • Customer Support: 1
    Full ratings for this review »
  • Mggran

    Post-Delivery Feedback

    Jun 12, 2026

    I have always had good experience and have recommended Brecks to many people

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Jet

    Post-Delivery Feedback

    Jun 12, 2026

    A few of the items were dead rotted. I planted everything. I find whenever I order roots from the site they are not up to pare especially when they come up from the States. One set of the blue flowers had growth while the other batch was dead, too wet rotted. Something with the others. I will be surpriced if any of them grow.

    • Overall Rating: 7
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • \sue

    Post-Delivery Feedback

    Jun 12, 2026

    Great servicer and the bulbs are always the highest quality, Thank you

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Flo

    Post-Delivery Feedback

    Jun 12, 2026

    This was my first time ordering from Beck's. The product arrived quickly, can't wait for my fall order to arrive. I am anxiously waiting for my plants to grow so I can enjoy it's beauty. I have mentioned to my family, friends and co-workers regarding my experience. Now i am just waiting to see the results.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Delorean

    Post-Delivery Feedback

    Jun 11, 2026

    This order was a replacement order for previously purchased products. Phone in customer service was amazing and very helpful.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 8
    • Customer Support: 10
    Full ratings for this review »
  • KMH

    Post-Delivery Feedback

    Jun 11, 2026

    Breck's products are usually of high quality! The packaging is secure so nothing breaks in transit. My orders are delivered on time and my account is easy to follow online. The customer service is normally professional and friendly. They try to accommodate the customer whenever possible. I would prefer free shipping, discounted shipping based on the total, or a discount for long term or regular customers but I understand they are a business. I would/do recommend them regularly. I do/will continue to use them!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Zina

    Post-Delivery Feedback

    Jun 11, 2026

    I will wait to see how the plants come up.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 11, 2026

    Not much success with a couple of my order so far

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    • On Time Delivery: 7
    • Customer Support: 9
    Full ratings for this review »
  • Lily

    Post-Delivery Feedback

    Jun 11, 2026

    I have limited outdoor garden space. I appreciate to be able to grow these bulbs indoors.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Geri

    Post-Delivery Feedback

    Jun 11, 2026

    Was good, good it planted, now hoping it comes up.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: N/A
    • Customer Support: 8
    Full ratings for this review »
  • Aileen Husluk

    Post-Delivery Feedback

    Jun 11, 2026

    For matured roots, I will appreciate if there is a picture of the root on how to plant it. The root arrived and I don’t which up or down, some roots are hard to identify specially for new gardeners like me. If there is a picture or guide how to position the root when planting that will be helpful. Thanks. But overall its a good purchase. My plants hasn’t sprouted yet, will see.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • PReed

    Post-Delivery Feedback

    Jun 11, 2026

    The plants I order from Breck’s are always healthy and strong. They come with good directions as well.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Tink

    Site Experience Feedback

    Jun 10, 2026

    Good interaction other than the price

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sophro

    Post-Delivery Feedback

    Jun 10, 2026

    Some of my plantings have not grown, so that is disappointing, but the ones that have are really nice.

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Kitty

    Post-Delivery Feedback

    Jun 10, 2026

    I ordered perennials: one hibiscus, 2 potentilla and 3 geraniums. All were well-packaged and seemed to arrive intact but were tiny with no signs of life. I followed instructions and planted these immediately. Only 2 of the three geraniums (out of the six plants received) is starting to show a few tiny green leaves. The others have no signs of being alive. Based on this experience, I can't recommend Breck's and I can't imaging ordering again.

    • Overall Rating: 2
    • Would Shop Here Again: 2
    • Likelihood To Recommend: 2
    • On Time Delivery: 7
    • Customer Support: N/A
    Full ratings for this review »
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