Breck's Canada Customer Reviews

Cats

Aug 25, 2026

Good service. nice plants. hopefully they come up in the spring!!!!

Yankeegirl

Aug 22, 2026

I look forward to every year ordering new annuals or perennials. Tons of selection & have never been disappointed

Kat Larousse

Aug 22, 2026

My bulbs were almost all dug up and eaten by squirrels, which is not the fault of Breck's. However, neither my Russian Sage nor my Peony grew at all, despite carefully following the instructions. I keep hoping to see new growth, but I remain disappointed.

Online Shopper

Aug 21, 2026

disappointed that many plants did not grow at all

Online Shopper

Aug 21, 2026

I really love the variety that Breck’s offers. I have had good success with all my plants except for the toad lilies.

Gigi

Aug 19, 2026

Order was easy to place, arrived on time. I am eagerly awaiting fall planting time.

Sam

Aug 19, 2026

Love Breck’s! Life-long customer.

Calla

Aug 16, 2026

I did have an issue with a couple of Iris roots. I contacted Breck’s and received a credit which enabled me to repurchase them. I recently placed an order and tried to use the “$5.00” shipping but was denied because the tulips were discounted.

jrleoo

Aug 15, 2026

All was good!

Mischief

Aug 14, 2026

I’ve ordered multiple times. The bulbs are second to none. The bare root items are a bit more challenging. Some look very shriveled and one or two didn’t grow but since I didn’t label them I don’t know what it was

Daisy

Aug 14, 2026

I have in the past used customer service by phone and by e-mail , there were no issues staff is helpful and friendly always.

Online Shopper

Aug 14, 2026

Service has been great. Unfortunately I wasn’t quick enough to order and a few of the bulbs were sold out. I had one that came but didn’t look healthy and when I planted it didn’t grow at all. I requested a replacement but there were none available due to the time of year so I was issued a credit. I now have used the credit for a fall purchase

zig

Aug 13, 2026

Issue was resolved quickly

Online Shopper

Aug 11, 2026

I was excited to have a colorful flowerbed. I ordered lilies, planted them as soon as I could. Only 2 out of 8 came up. Not sure if it was the stock or something I did wrong. Haven't complained because maybe they may come up next year?

Daffodilly

Aug 11, 2026

I feel very confident in the quality of every purchase every time I order with Brecks!

Breezy

Aug 10, 2026

Breck’s is a go to there has never been a hesitation to make things right if I ever had a problem I’m grateful for that

Spectacular

Aug 8, 2026

I really love shopping at bricks. There’s always really good deals and the products are spectacular.

Habs

Aug 7, 2026

My order comes in parts as some is shipped in Spring then Fall. Mt hosta is growing great but my Cupid Culvers Root is not growing at all so i'm not happy about that

Ivy

Aug 5, 2026

I have bought from Brecks for over 35 years. I find the price high but the section keeps bringing me bacj

Koolmummy

Aug 5, 2026

2 of my new hostas did not grow at all I was told to show proof. The roots are gone and these were not ordinary hostas. So I’m not only out that money but the hostas too I’m not impressed

Online Shopper

Aug 3, 2026

Brecks has very high quality flower bulbs and I like that. They don't always accurately depict the colour shades correctly, however.

G.Trout

Aug 2, 2026

Use Brecks often, and have enjoyed both the catalogs and the plants.

Lizzie

Aug 1, 2026

I have been ordering from breck for the last 4 years . We recently moved to Vancouver Island and I have been building a garden. Ordered all plants, bulbs etc from Brecks.

Lainer

Jul 31, 2026

My spring treasures have thrived. I await my fall order. Keep th cataloged beside my reading chair. Love you guys

Online Shopper

Jul 29, 2026

My interactions with Brecks Canada customer service representatives have been pleasant. They all have been courteous. Professional. The quality of products I received have always been superb, surpassed my expectations. Bring me great 😊 joy, so much so that I plan to order more of the same products. I missed out on promotions/discounts and free shipping because I didn't know where to enter codes provided. With the help of customer service I am now aware. Thank you Brecks.

Etobicoke gardener

Jul 29, 2026

I received some plants that appeared rotten. I planted them following the planting instructions and intend to allow some time to see if they germinate, and if not, will call customer support. In prior years, I have ignored similar issues, due to the lack of time, but now, things are too expensive and I cannot ignore.

Fareena

Jul 28, 2026

Overall a great experience- have already told lots of people about you guys. The only other comment I have is that the website stated that I qualified for free magazine subscriptions. Perhaps it was only for the USA? The website didn't clarify. I wrote to Brecks inquiring about the subscriptions, but never got a response back. Other than this overall a solid positive experience. My plants have done great. You aced it! 100% congratulations. Thanks -Fareena

No name

Jul 26, 2026

I don’t like to purchase items that come as a small piece of very fine root. I have not had success with items that are small and fine. My problem, not the product.

Lucy

Jul 24, 2026

All.plants ordered are delivered in timely manner, you get what you see in the picture. Some plants i want to buy is a little bit pricey for me.

Gable

Jul 21, 2026

I am pleased overall. I did have some issues which were resolved.

Bees

Jul 20, 2026

I have ordered before and have had good results none if the Toad lily came up not one I have been meaning to call but have to find my customer # its not easy

Pierrette

Jul 19, 2026

The plants are always healthy and viable and delivered within a timely manner. Great company

David

Jul 18, 2026

I received the plant roots that I ordered a bit too early in the growing year, I think this lead to the complete failure of everything that I ordered even though I planted them when received and I used compost and proper planting instructions. I just think I will only purchase plants in person in the future. I think I spent $250 is on the order and have nothing to show for it at this point. I just think the entire order was a waste of money and time.

Public Works Guy

Jul 16, 2026

We have ordered from Breck's 4 times now and every delivery comes correct and on time.

ursamaj

Jul 13, 2026

Plus de détails par rapport aux soins des plantes et de la plantation des plantes.

Vince

Jul 12, 2026

I was offered free shipping on two separate occasions if I ordered more than $100 worth of items. I was charged for the shipping both times. I was refused a refund from customer service. I will never shop at Breck’s again. I will tell everyone I know not to shop at Breck’s. A totally dishonest and misleading company.

Laurie

Jul 4, 2026

Ordered bulbs and roots. Would really like a month breakdown for spring and fall. How early in spring and up until what month and how early in falll and how late to plant. Love the look of the bulbs and roots. All in the fridge now.

Cj

Jul 2, 2026

I cant complete this as I ordered products that wont ship for a few more months. Opinion is pending

Ardnek

Jun 30, 2026

2 of my bulbs I ordered didn't grow

Online Shopper

Jun 27, 2026

I’m still waiting for my roots to grow, otherwise totally satisfied

Online Shopper

Jun 26, 2026

So far one plant failed. I will request a replacement. Shipping was fast.

Maria

Jun 24, 2026

Product quality - those I ordered & planted last fall did not come up in spring. If there were several bulbs only 2 out of 5 or 10 out of 20 came out & the rest not at all. Those that were ordered & planted in spring only one plant is coming out, the rest did not despite following planting instructions. Still awaiting reply from Customer Service for email sent in May.

Greyjay

Jun 24, 2026

The bird feeder I received does not function well. Not put together properly for a good fit. Will be lovely once I receive a new one.

Nicki

Jun 23, 2026

What I appreciate the fact of your guarantee, will mos items are in good shape very once in awhile you need that guarantee to replace. Thank you

D

Jun 23, 2026

Fast and reliable internet connection and service.

Jessie

Jun 23, 2026

i was charged twice for delivery for 3 items i ordered on the same time.

Online Shopper

Jun 23, 2026

The order took longer to receive then first participated

Sher

Jun 23, 2026

Everything I ordered came on time. Love your products! I have ordered bulbs for fall planting.

Katie J

Jun 22, 2026

Brecks provided me with credit for an order placed 3 years ago, which gave me a second chance of being a happy customer once more

southshore gardener

Jun 22, 2026

I am a continuing customer at Breck's for quite a few years now and I have always found Breck's a reliable company with excellent shipping and customer support and good products.