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Breck's Canada Customer Reviews

Breck's Canada holds a 8.7/10 overall rating and 370 verified post-delivery reviews on Bizrate.

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Aug 12, 2026

Breck's Canada Rating

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Post-Delivery Feedback - 370 Reviews

Overall Satisfaction:

8.7out of 10

Would Shop Here Again:

8.7out of 10

Likelihood To Recommend:

8.8out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

63%71%
Neutral rating icon

Neutral

25%25%
Negative rating icon

Negative

12%4%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9 out of 10

Returns Process

Satisfaction with the returns process

9.5 out of 10

Site Experience Feedback - 1,338 Reviews

Overall Satisfaction:

9out of 10

Would Shop Here Again:

9.2out of 10

Likelihood To Recommend:

9.1out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

74%0%
Neutral rating icon

Neutral

21%0%
Negative rating icon

Negative

5%0%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.4 out of 10

Shipping Charges

Satisfaction with shipping charges

6.7 out of 10

Variety of Shipping Options

Desired shipping options were available

7.8 out of 10

Recent Reviews for Breck's Canada

Showing 1 - 50 of 1,708

  • Online Shopper

    Post-Delivery Feedback

    Aug 11, 2026

    I was excited to have a colorful flowerbed. I ordered lilies, planted them as soon as I could. Only 2 out of 8 came up. Not sure if it was the stock or something I did wrong. Haven't complained because maybe they may come up next year?

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Daffodilly

    Post-Delivery Feedback

    Aug 11, 2026

    I feel very confident in the quality of every purchase every time I order with Brecks!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Breezy

    Post-Delivery Feedback

    Aug 10, 2026

    Breck’s is a go to there has never been a hesitation to make things right if I ever had a problem I’m grateful for that

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Spectacular

    Post-Delivery Feedback

    Aug 8, 2026

    I really love shopping at bricks. There’s always really good deals and the products are spectacular.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Habs

    Post-Delivery Feedback

    Aug 7, 2026

    My order comes in parts as some is shipped in Spring then Fall. Mt hosta is growing great but my Cupid Culvers Root is not growing at all so i'm not happy about that

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Ivy

    Post-Delivery Feedback

    Aug 5, 2026

    I have bought from Brecks for over 35 years. I find the price high but the section keeps bringing me bacj

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Koolmummy

    Post-Delivery Feedback

    Aug 5, 2026

    2 of my new hostas did not grow at all I was told to show proof. The roots are gone and these were not ordinary hostas. So I’m not only out that money but the hostas too I’m not impressed

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 6
    • Customer Support: 6
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 3, 2026

    Brecks has very high quality flower bulbs and I like that. They don't always accurately depict the colour shades correctly, however.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 8
    • Customer Support: 10
    Full ratings for this review »
  • G.Trout

    Post-Delivery Feedback

    Aug 2, 2026

    Use Brecks often, and have enjoyed both the catalogs and the plants.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Lizzie

    Post-Delivery Feedback

    Aug 1, 2026

    I have been ordering from breck for the last 4 years . We recently moved to Vancouver Island and I have been building a garden. Ordered all plants, bulbs etc from Brecks.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Lainer

    Post-Delivery Feedback

    Jul 31, 2026

    My spring treasures have thrived. I await my fall order. Keep th cataloged beside my reading chair. Love you guys

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 29, 2026

    My interactions with Brecks Canada customer service representatives have been pleasant. They all have been courteous. Professional. The quality of products I received have always been superb, surpassed my expectations. Bring me great 😊 joy, so much so that I plan to order more of the same products. I missed out on promotions/discounts and free shipping because I didn't know where to enter codes provided. With the help of customer service I am now aware. Thank you Brecks.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Etobicoke gardener

    Post-Delivery Feedback

    Jul 29, 2026

    I received some plants that appeared rotten. I planted them following the planting instructions and intend to allow some time to see if they germinate, and if not, will call customer support. In prior years, I have ignored similar issues, due to the lack of time, but now, things are too expensive and I cannot ignore.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Fareena

    Post-Delivery Feedback

    Jul 28, 2026

    Overall a great experience- have already told lots of people about you guys. The only other comment I have is that the website stated that I qualified for free magazine subscriptions. Perhaps it was only for the USA? The website didn't clarify. I wrote to Brecks inquiring about the subscriptions, but never got a response back. Other than this overall a solid positive experience. My plants have done great. You aced it! 100% congratulations. Thanks -Fareena

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • No name

    Post-Delivery Feedback

    Jul 26, 2026

    I don’t like to purchase items that come as a small piece of very fine root. I have not had success with items that are small and fine. My problem, not the product.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Lucy

    Post-Delivery Feedback

    Jul 24, 2026

    All.plants ordered are delivered in timely manner, you get what you see in the picture. Some plants i want to buy is a little bit pricey for me.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 6
    Full ratings for this review »
  • Gable

    Post-Delivery Feedback

    Jul 21, 2026

    I am pleased overall. I did have some issues which were resolved.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Bees

    Post-Delivery Feedback

    Jul 20, 2026

    I have ordered before and have had good results none if the Toad lily came up not one I have been meaning to call but have to find my customer # its not easy

    • Overall Rating: 2
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 8
    • On Time Delivery: 10
    • Customer Support: 6
    Full ratings for this review »
  • Pierrette

    Post-Delivery Feedback

    Jul 19, 2026

    The plants are always healthy and viable and delivered within a timely manner. Great company

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • David

    Post-Delivery Feedback

    Jul 18, 2026

    I received the plant roots that I ordered a bit too early in the growing year, I think this lead to the complete failure of everything that I ordered even though I planted them when received and I used compost and proper planting instructions. I just think I will only purchase plants in person in the future. I think I spent $250 is on the order and have nothing to show for it at this point. I just think the entire order was a waste of money and time.

    • Overall Rating: 8
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 2
    • On Time Delivery: 9
    • Customer Support: 5
    Full ratings for this review »
  • Public Works Guy

    Post-Delivery Feedback

    Jul 16, 2026

    We have ordered from Breck's 4 times now and every delivery comes correct and on time.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • ursamaj

    Post-Delivery Feedback

    Jul 13, 2026

    Plus de détails par rapport aux soins des plantes et de la plantation des plantes.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Vince

    Post-Delivery Feedback

    Jul 12, 2026

    I was offered free shipping on two separate occasions if I ordered more than $100 worth of items. I was charged for the shipping both times. I was refused a refund from customer service. I will never shop at Breck’s again. I will tell everyone I know not to shop at Breck’s. A totally dishonest and misleading company.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 4
    • Customer Support: 1
    Full ratings for this review »
  • Laurie

    Post-Delivery Feedback

    Jul 4, 2026

    Ordered bulbs and roots. Would really like a month breakdown for spring and fall. How early in spring and up until what month and how early in falll and how late to plant. Love the look of the bulbs and roots. All in the fridge now.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Cj

    Post-Delivery Feedback

    Jul 2, 2026

    I cant complete this as I ordered products that wont ship for a few more months. Opinion is pending

    • Overall Rating: 7
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 5
    • On Time Delivery: 5
    • Customer Support: 5
    Full ratings for this review »
  • Ardnek

    Post-Delivery Feedback

    Jun 30, 2026

    2 of my bulbs I ordered didn't grow

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 27, 2026

    I’m still waiting for my roots to grow, otherwise totally satisfied

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    • On Time Delivery: 9
    • Customer Support: 8
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 26, 2026

    So far one plant failed. I will request a replacement. Shipping was fast.

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 7
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • Maria

    Post-Delivery Feedback

    Jun 24, 2026

    Product quality - those I ordered & planted last fall did not come up in spring. If there were several bulbs only 2 out of 5 or 10 out of 20 came out & the rest not at all. Those that were ordered & planted in spring only one plant is coming out, the rest did not despite following planting instructions. Still awaiting reply from Customer Service for email sent in May.

    • Overall Rating: 4
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    • On Time Delivery: 8
    • Customer Support: 4
    Full ratings for this review »
  • Greyjay

    Post-Delivery Feedback

    Jun 24, 2026

    The bird feeder I received does not function well. Not put together properly for a good fit. Will be lovely once I receive a new one.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Nicki

    Post-Delivery Feedback

    Jun 23, 2026

    What I appreciate the fact of your guarantee, will mos items are in good shape very once in awhile you need that guarantee to replace. Thank you

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • D

    Post-Delivery Feedback

    Jun 23, 2026

    Fast and reliable internet connection and service.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Jessie

    Post-Delivery Feedback

    Jun 23, 2026

    i was charged twice for delivery for 3 items i ordered on the same time.

    • Overall Rating: 2
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 2
    • On Time Delivery: 6
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 23, 2026

    The order took longer to receive then first participated

    • Overall Rating: 6
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 6
    • On Time Delivery: 6
    • Customer Support: 7
    Full ratings for this review »
  • Sher

    Post-Delivery Feedback

    Jun 23, 2026

    Everything I ordered came on time. Love your products! I have ordered bulbs for fall planting.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Katie J

    Post-Delivery Feedback

    Jun 22, 2026

    Brecks provided me with credit for an order placed 3 years ago, which gave me a second chance of being a happy customer once more

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • southshore gardener

    Post-Delivery Feedback

    Jun 22, 2026

    I am a continuing customer at Breck's for quite a few years now and I have always found Breck's a reliable company with excellent shipping and customer support and good products.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • V. Lee

    Post-Delivery Feedback

    Jun 21, 2026

    My interaction with Breck's was fine but only one of the 5 five plants I ordered are growing

    • Overall Rating: 9
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • Patster

    Post-Delivery Feedback

    Jun 21, 2026

    Breck’s is a wonderful company offering a great warranty and I know I’m always taken care of in the event of possible disappointment in their products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Blacknose

    Post-Delivery Feedback

    Jun 21, 2026

    I have made a number of purchases from Brecks as well as from other nursaries. I find that Brecks provides consistenct in its reliability - ordering - and product. Your website is excellent as it operates as one expects, logical, and I do not need to complete the order form over - and over.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • GEM

    Post-Delivery Feedback

    Jun 20, 2026

    Mostly satisfied just needed some clarification

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 7
    • Customer Support: 8
    Full ratings for this review »
  • Big Bunker of the Bruce

    Post-Delivery Feedback

    Jun 20, 2026

    Bulbs arrived as ordered, have planted them now we wait to see. Most of the bulbs that I have ordered in the past came up those that didn’t Breck’S either replaced or a credit was given No questions ask. Would recommend Breck’S for your bulbs.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Max

    Post-Delivery Feedback

    Jun 20, 2026

    Y'all need some better quality control with your amaryllis and iris bulbs / rhizomes. I've ordered from you guys several times, but this last order almost everything was toast.

    • Overall Rating: 4
    • Would Shop Here Again: 3
    • Likelihood To Recommend: 5
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Babs

    Post-Delivery Feedback

    Jun 19, 2026

    I have not heard back from customer service yet.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Rusty

    Post-Delivery Feedback

    Jun 19, 2026

    This was a first time purchase for me. All was good. I just didn’t expect the delivery to take so long, but now I know, and won’t worry about order/delivery status.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Exxtremitie

    Post-Delivery Feedback

    Jun 18, 2026

    Everything about this purchase went well. I have deducted points in a couple of categories only because of an overall issue with Breck’s, namely, I have to look up pictures across the internet of what I will be ordering before I order, because plant images on Breck’s site are so enhanced as to be inaccurate.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 7
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Pixxie

    Post-Delivery Feedback

    Jun 18, 2026

    Very satisfied with their plants, I have been buying from Breck's for several years now, and my flower gardens looks great.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Lia

    Post-Delivery Feedback

    Jun 17, 2026

    When i recieve my 5 orders 2 of them are rotten 3 i planted and so far 1 is sprouted already but the two i am still waiting maybe delay sprout. And my two rotten order I want them to replace but the staff said not available anymore so she guve me credit. Hopefully the two plants will sprout becuase i really like them. The customer service is good and they quicly answer my call and make solution. She said I will wait 4 to six weeks of the plant to sprout, i am thinking it is long wait.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 8
    • Customer Support: 9
    Full ratings for this review »
  • Jo

    Post-Delivery Feedback

    Jun 17, 2026

    Bonjour, J'ai commandé des ensembles et certaines plantes étaient plutôt chétives. Parfois, il y avait une belle racine et une très petite. Cependant, on m'a suggéré d'attendre 8 semaines avant de conclure si la plante était viable ou non.

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • Iaganwolf

    Post-Delivery Feedback

    Jun 17, 2026

    Order (coreopsis) has been in the ground for 2 weeks now and no signs of life. I'm sorry but until I see something poking up through the soil I can't provide you with a reason to re-order in the future.

    • Overall Rating: 8
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
Breck's Canada Customer Reviews | Verified Customer Reviews at Bizrate Surveys