Boscov's Customer Reviews
Boscov's holds a 9.3/10 overall rating and 11,467 verified post-delivery reviews on Bizrate.
Boscov's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 87% |
 Neutral | 8% | 7% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 83% |
Neutral | 12% | 12% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 66,827
Boscov's loyal lady
Site Experience FeedbackNov 12, 2026
I would like more photos of the clothing and be able to zoom in. Some tops were rubbed and I couldn't really see the detail clearly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jerry
Site Experience FeedbackNov 12, 2026
Easy to find items, easy check out, no problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 12, 2026
Ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
User Friendly
Site Experience FeedbackNov 12, 2026
I have no problems with the website. I think the website is User Friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 12, 2026
Received wrong item
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 2
Ginnymost
Site Experience FeedbackNov 12, 2026
Easy to use. Very helpful to be able to save a list and shop online.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JDizz
Site Experience FeedbackNov 12, 2026
Find the item I was looking for at significant savings over other stores and sites.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Enjoyable
Site Experience FeedbackNov 12, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tati
Site Experience FeedbackNov 12, 2026
Amazing and understanding
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 12, 2026
Then Palmer store is always hot inside. Makes it difficult to shop in store
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 12, 2026
The site included men and boys even though I selected Men
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 12, 2026
Experience was pleasant
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 12, 2026
Everything was as expected and the price was right
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
DK
Site Experience FeedbackNov 12, 2026
I found the cardinal tea cups that match a teapot I bought at Bealls. I was pleased to find them.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Chenry
Site Experience FeedbackNov 12, 2026
Got exactly what I wanted!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Barb
Site Experience FeedbackNov 12, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Melissa
Site Experience FeedbackNov 12, 2026
pretty good no complaint ir suggestions
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Buff
Site Experience FeedbackNov 12, 2026
Everything went well as far as I can tell
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Onlineshopper2026
Site Experience FeedbackNov 12, 2026
Went smooth and easy to understand the process and help verifying information
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lynn
Site Experience FeedbackNov 12, 2026
Had a little trouble with my card, not to much just thought it would be faster. I didn't get 15 percent off either.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
Larry C
Site Experience FeedbackNov 12, 2026
always great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Baylorite
Site Experience FeedbackNov 12, 2026
Shipping too expensive
- Overall Rating: 3
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Jen
Site Experience FeedbackNov 12, 2026
Easy to purchase a digital gift card from the website when unable to make a trip to the store!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
they are the. true
Post-Delivery FeedbackNov 12, 2026
each. time. I. mad3 ah. order. I. did. nut. get 2. pillow from them. it was never was. complete orde rsofar sometime get. then I when was surprise so your order. can. come. from. several stores
- Overall Rating: N/A
- Would Shop Here Again: 3
- Likelihood To Recommend: 2
- On Time Delivery: 2
- Customer Support: 8
Online Shopper
Site Experience FeedbackNov 12, 2026
good experance , no problrmd
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 12, 2026
No problems or issues.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
It’s my wife
Site Experience FeedbackNov 12, 2026
Pretty smooth transaction
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Marisol
Post-Delivery FeedbackNov 12, 2026
Muy fácil comprar online Muy rápida la entrega
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Philly
Site Experience FeedbackNov 12, 2026
Easy to order and pay.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Savvy Shopper
Post-Delivery FeedbackNov 12, 2026
The clothing items that I purchased were good quality and a good value. The items were on sale and I was able to use a couoon for additional savings. The package arrived on time and the items were well packed. I appreciate have tracking information provided.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackNov 12, 2026
I do not have any complain
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackNov 12, 2026
Great. Easy to find what I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rockad
Site Experience FeedbackNov 12, 2026
good experience and happy they had merchandise desired
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 12, 2026
love the store
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Missy c
Site Experience FeedbackNov 12, 2026
Great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Puddin
Site Experience FeedbackNov 12, 2026
Geeat
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Betty
Site Experience FeedbackNov 12, 2026
was able to easily find the items i was looking for
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Twigi
Site Experience FeedbackNov 12, 2026
It was very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bcoe
Site Experience FeedbackNov 12, 2026
Everything went fine
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
Working mom
Site Experience FeedbackNov 12, 2026
it was goid easy to use. i had tried this blazzer on in the store but needed a bigger size
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Jae
Post-Delivery FeedbackNov 12, 2026
It was a good experience, even the item that I had to return was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Sheera
Post-Delivery FeedbackNov 12, 2026
I got a nice thick warm fall jacket for a remarkable price. Can’t wait wear it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Tedsen
Site Experience FeedbackNov 12, 2026
it was good. very easy.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Skeeter
Site Experience FeedbackNov 12, 2026
The website is difficult to use. It seems glitchy to me. You don't get clear pictures of the items, and they don't zoom in enough to see any detail. I also don't like when items are not modeled by a person. You get a much better idea of how something looks when you see it on someone, or someone holding it. I don't know if it's just my laptop or if this is how the website is, but it's like I can only see items on the lower half of the screen. It's hard to explain. It's just not a comfortable site to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BFM
Site Experience FeedbackNov 12, 2026
relatively pleasant experiance
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Rich
Site Experience FeedbackNov 12, 2026
A little tricky ordering going from page to page.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Kath
Post-Delivery FeedbackNov 12, 2026
All prior orders have been packaged very well. This order was thrown together, and one item was broken. Very surprised by this.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Jebo
Site Experience FeedbackNov 12, 2026
It was very easy, so no objections here. Incidentally, after trying to buy shoes from DSW.com, you guys have much better prices. Boscov's is officially going to be my go-to place to look from now on.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 12, 2026
Goid
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackNov 12, 2026
Yaravif59@gmail.com ok quick process
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7