Boscov's Reviews - 44,972 Review - 9.4/10
Boscov's Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 82% |
Neutral | 12% | 12% |
Negative | 6% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.0 out of 10
Recent Reviews for Boscov's
Showing 1 - 20 of 44,972
DaniD
Site Experience Feedback
Dec 27, 2024
The web site continues to have glitches and is slow to respond. I wanted to order the curtains off my phone but kept getting an error message, then earlier today I tried to purchase the curtains but it wouldn't allow me to select them. Then I had to put in exactly what I wanted into the search bar and was FINALLY able to order them
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DaniD
Post-Delivery Feedback
Jan 07, 2025
I'm happy with the product, selection and price.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 8
- Full ratings for this review »
Perky
Site Experience Feedback
Jan 01, 2025
Ordering online is very simple
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike
Site Experience Feedback
Dec 31, 2024
Very easy to scroll and purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jlb
Site Experience Feedback
Dec 11, 2024
I like shopping online at Bosoy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Beccaboo
Site Experience Feedback
Dec 28, 2024
Very simple, easy, and priced well.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Beccaboo
Post-Delivery Feedback
Jan 07, 2025
Was a little disappointed with receiving the wrong color item I purchased, however the representative I spoke with was very helpful and I received my correct item within a few days.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 26, 2024
You need to have an app to download
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Disappointed customer in Albany New York
Post-Delivery Feedback
Jan 07, 2025
I really liked how easy to order was and was recieved very quickly. The only thing that I was unhappy with was the headboard fabric was pilled on the one side and my Son had to go to hardware store to get a screw that was defected in order to put frame together. This was his christmas gift and he is keeping it even though the quality was not as good as I expected. Not sure if I would recommend purchasing this bed frame to anyone. Boscovs has disappointed me on this purchase.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 10
- Customer Support: 8
- Full ratings for this review »
seafood
Site Experience Feedback
Dec 28, 2024
good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LJBarton
Site Experience Feedback
Dec 28, 2024
Was just checking on after Chfistmas sales and found 2 items I was looking for so I bought them right away.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LJBarton
Post-Delivery Feedback
Jan 07, 2025
I enjoy shopping online at Boscovs because they have excellent quality merchandise and brands BUT I love shopping in person. There are always deals to be found and a huge selection to look at and choose from.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 28, 2024
Bad experience placed the online order received order confirmation and then hour later order was canceled had to do order over again gift card was not saved what a hassle
- Overall Rating: 1
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
jlrtwin
Site Experience Feedback
Dec 28, 2024
Not crazy that after you select an item and "continue shopping" it goes back to the top of the page instead of where you left off.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
- Full ratings for this review »
jlrtwin
Post-Delivery Feedback
Jan 07, 2025
It was a good experience. I did get several different packages but I don't view that as a negative.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 8
- Customer Support: 10
- Full ratings for this review »
shar
Site Experience Feedback
Dec 28, 2024
my 2nd order today
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
shar
Post-Delivery Feedback
Jan 07, 2025
All items except for one were fine . I ordered my husband a pair of 11.5 sketchers just like the receipt said. When the outside box was opened the interior box said white mountain. Inside was a pair of 8.5 womens crock style shoes. We live an hour away from a Boscovs
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Debby
Site Experience Feedback
Jan 04, 2025
It was easy and everything went just fine.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Dise
Site Experience Feedback
Dec 25, 2024
Website was good and easy to use. Just sad that item couldn't be shipped to store for pick up and had to pay 9.99 to have delivered
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 8
- Full ratings for this review »
Dise
Post-Delivery Feedback
Jan 07, 2025
I so did not like the shipping fee of 10.00 for a 10.00 item. That was so wrong and was unable to pick up in store. Probly not order again from Boscovs
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Bev
Site Experience Feedback
Dec 30, 2024
I THOUGHT I HAD ORDERED A 6PK OF THESE SHIRTS PRIOR TO CHRISTMAS AND HAD MY PayPal authorization for the order. However, in my History of purchases on your site, there was no such order.Therefore, am assuming it was my error in completing the order, thus I reordered today.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 25, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 07, 2025
Online purchase
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
bre
Site Experience Feedback
Dec 11, 2024
easy to use
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
bre
Post-Delivery Feedback
Jan 07, 2025
The prices were good and quality is great too.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Kathy
Site Experience Feedback
Dec 28, 2024
Positive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kathy
Post-Delivery Feedback
Jan 07, 2025
Excellent service , good quality merchandise
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
- Full ratings for this review »
Shelly
Site Experience Feedback
Jan 04, 2025
The ease of the purchase was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Piper
Site Experience Feedback
Dec 22, 2024
Found an item I wanted
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Piper
Post-Delivery Feedback
Jan 07, 2025
I was very happy with my purchase. I will shop again.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »