Boscov's Reviews - 7,089 Post-Delivery Reviews - 9.5/10
Boscov's Rating
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 87% |
 Neutral | 8% | 9% |
 Negative | 4% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.4 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 11% |
Negative | 5% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 56,707
lees
Site Experience FeedbackJun 13, 2026
Very good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Tina
Site Experience FeedbackJun 13, 2026
I put the codeinandIdid not receive a discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bert
Site Experience FeedbackJun 13, 2026
Good experience overall, better than prior times, accessibility was easier
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sunshine9099
Site Experience FeedbackJun 13, 2026
Online browsing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MtAiryGal
Site Experience FeedbackJun 13, 2026
Very easy to find what I wanted. One suggestion: put the fabric content in the description
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Annacat
Site Experience FeedbackJun 13, 2026
All went well , easy to navigate web site and order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jerry
Site Experience FeedbackJun 13, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gin
Site Experience FeedbackJun 13, 2026
All went really well and can't wait to receive my items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sue Z
Site Experience FeedbackJun 13, 2026
I had a reward certificate and had trouble finding where to enter it. It should be made easier to see how to do that
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J's kid
Site Experience FeedbackJun 13, 2026
Website easy to navigate. The order form a bit harder.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cmcg
Site Experience FeedbackJun 13, 2026
Good experience. Found what I was looking for right away. Paying was a little bit of a hassle. Hooefullyvit worked out and I wasn't double charged.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 13, 2026
Website easy to navigate. Found specific brand i was looking for from Google.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ginita
Site Experience FeedbackJun 13, 2026
It was very easy to find the products that I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maureen
Site Experience FeedbackJun 13, 2026
I'm disappointed that the website would not let me include a discount code for 10% off my order.
- Overall Rating: 7
- Would Shop Here Again: 3
- Likelihood To Recommend: 6
Online Shopper
Site Experience FeedbackJun 13, 2026
I had no issues everything went smoothly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dom
Site Experience FeedbackJun 13, 2026
Eh
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Avonlea
Site Experience FeedbackJun 13, 2026
Your website is frustrating when I can’t see the colors of the items I select! Other store’s sites (Kohl’s) does that well. I prefer Boscov’s…PLEASE fix!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 13, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Missing Boscovs in MN
Site Experience FeedbackJun 13, 2026
I love Boscovs, wish there was a store in Minneapolis, we only have kohls. we need Boscovs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PJ
Site Experience FeedbackJun 13, 2026
I needed to look up additional information about the product on the web outside of Boscovs, There was an 800 number available but I did not use that option. Otherwise the experience was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ed
Site Experience FeedbackJun 13, 2026
Boscov's is a help for me shopping for foster children that are now reunited with they're parent. It's affordable and easy to navigate website. My husband is a veteran that I have to call customer service to get a credit. This site helps me equip children to have quality clothing without feeling poor.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Easy to Navigate
Site Experience FeedbackJun 13, 2026
I enjoyed the website. It was easy to navigate, and your selection is amazing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 13, 2026
The item I ordered said it was in stock it's a father's day gift I hope it's ready for pickup tomorrow (father's day)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cape Cod
Site Experience FeedbackJun 13, 2026
Only negative about my experience is that I couldn't have items shipped to store so I can get them sooner.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stephen
Site Experience FeedbackJun 13, 2026
Excellant
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mrs. Perfect
Site Experience FeedbackJun 13, 2026
I found what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Max
Site Experience FeedbackJun 13, 2026
I saw no place to enter the discount code at checkout. It was for 10% that I received in a text message before I started shopping. I also did not have an opportunity at checkout to redeem my rewards of five dollars. The certificate said I could redeem it online. So, I was hoping to save 10% of my order and an additional five dollars. A little disheartening and disappointed.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
n/a
Site Experience FeedbackJun 13, 2026
easy to maneuver and search for items. checkout easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bella
Site Experience FeedbackJun 13, 2026
I had a difficult time finding the shoes and also trying to check out and complete my order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 13, 2026
Easy to order, only place I can order shoes my size and the style I love.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackJun 13, 2026
Some apparel items came in different colors, however when I clicked the color in the drop down under the photo, the photo remained the same- unsure how to see the colors.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Susan
Site Experience FeedbackJun 13, 2026
very good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Lyn
Site Experience FeedbackJun 13, 2026
It took a long time because there were 23 pages and I couldn't increase the number of items per page
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 13, 2026
Good experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
kathyt
Site Experience FeedbackJun 13, 2026
all was good today
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Sue
Site Experience FeedbackJun 13, 2026
Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Regular shopper
Site Experience FeedbackJun 13, 2026
Was able to get my father's day gifts today. Mailed to house.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
AC
Site Experience FeedbackJun 13, 2026
Website needs to be updated.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Paul
Site Experience FeedbackJun 13, 2026
I ordered a brown belt, but there was no picture of brown, only black, so I have no idea what shade of brown it is. I don't want a light brown I want a dark brown. I have no idea what I am getting.
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 6
Sunshine
Site Experience FeedbackJun 13, 2026
Always good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JAKE
Site Experience FeedbackJun 13, 2026
I AM NOT REAL TECH SAVY BUT I GOT IT DONE THANK-YOU
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Satisfied Customer
Site Experience FeedbackJun 13, 2026
I found what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dee
Site Experience FeedbackJun 13, 2026
It was quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 13, 2026
I love the Boscov's website. It is easy to navigate and find what I am looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scooter
Site Experience FeedbackJun 13, 2026
Boscov's is my favorite store, whether on line or in person shopping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elisa
Site Experience FeedbackJun 13, 2026
I had a really hard time processing my order via my log in and cc. the website would not take my cc and wanted me to call the cs number to order. i did not have that issue with the last order that i placed. Love Boscov's wish we had one in Cincy...i go to the store in Erie Pa where i was born. ty
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Aksh
Site Experience FeedbackJun 13, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Aunt karen
Site Experience FeedbackJun 13, 2026
Website was very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shoe lady
Site Experience FeedbackJun 13, 2026
It’s easy to find what I want, to order and checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Norm
Site Experience FeedbackJun 13, 2026
Quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10