Boscov's Customer Reviews
Boscov's holds a 9.3/10 overall rating and 10,109 verified post-delivery reviews on Bizrate.
Boscov's Rating
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 86% |
 Neutral | 8% | 8% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 85% |
Neutral | 11% | 12% |
Negative | 4% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 64,858
Sammie
Site Experience FeedbackOct 7, 2026
Found what I was looking for with ease Loved the price I found the product for and had no issues whatsoever with pick or delivery
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Meesh
Site Experience FeedbackOct 7, 2026
Over all experience was great
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Richard
Post-Delivery FeedbackOct 7, 2026
Lovely experience, and selection of clothes with good prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
NJB
Site Experience FeedbackOct 7, 2026
Using the website was easy. Sale prices were good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Abbie
Site Experience FeedbackOct 7, 2026
Quite easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackOct 7, 2026
EASY AND FAST
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackOct 7, 2026
Putting in the exact type and color of the product I was looking for was a little frustrating
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Meech2
Post-Delivery FeedbackOct 7, 2026
The items at this store are so classy and you can not beat the price on good quality products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
bell
Site Experience FeedbackOct 7, 2026
Very easy to order and quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Margie
Site Experience FeedbackOct 7, 2026
I went on the website to look for curtains and was pleasantly surprised to see they were on sale. I had a gift card from our wedding and with winter coming I was able to get some nice insulated curtains at a decent price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
eag17
Site Experience FeedbackOct 7, 2026
Fast and easy to naviagate and order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Roni
Site Experience FeedbackOct 7, 2026
Liked variety, easy to see various colors, easy to identify actual price
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Regular Shopper
Site Experience FeedbackOct 7, 2026
The site is very easy to use .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cinn45
Site Experience FeedbackOct 7, 2026
Easy to use
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Imoen
Site Experience FeedbackOct 7, 2026
Great website. Boscov’s has great sales all the time. I can always find what I want. Given the economy I was grateful for the sale on shoes and no shipping and handling so I could afford them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 7, 2026
Fine
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 7, 2026
Easy online ordering. Variety of merchandise at reasonable prices. I was able to take advantage of free shipping offer since my purchase met the threshold. That's always a plus!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Two Sisters
Site Experience FeedbackOct 7, 2026
I was able to maneuver the site located all that I was looking for.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Joya
Site Experience FeedbackOct 7, 2026
Found what I wanted. Order process always easy on Boscov’s. Love that they ship all over the US. Great deals on quality items.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Frannybakes
Site Experience FeedbackOct 7, 2026
I learned about Boscov's through Brad's deals. The process was very quick. I have not received my order yet since I just purchased it.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackOct 7, 2026
It was good of all. Some items weren't available.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Sissy
Site Experience FeedbackOct 7, 2026
Had a wonderful interaction with this website
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Nance
Site Experience FeedbackOct 7, 2026
It was good, it could be better on the filters section, like filter for categories also the payment method should include Apple Pay, maybe more pictures in each product, everything else was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
R
Site Experience FeedbackOct 7, 2026
Easy to order , prices good with discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lisa P.
Site Experience FeedbackOct 7, 2026
For me it's all good. I saw a reel on FB with Peanuts items. I loved the display! It made me look the store up. I had never even heard of Boscovs before. I found many things I loved but kept it to a minimum for now.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stanzie
Site Experience FeedbackOct 7, 2026
It was great- very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 7, 2026
Great products. Family and friends enjoy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
KM
Site Experience FeedbackOct 7, 2026
nothing bad to say about the website. everything runs smoothly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shorty T
Site Experience FeedbackOct 7, 2026
Prices and Selection are very nice. Free shipping is wonderful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Suzi
Site Experience FeedbackOct 7, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackOct 7, 2026
For some reason it was difficult to get into my account today. Yet usually it isn’t.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alfred
Post-Delivery FeedbackOct 7, 2026
Great Price. Quick Delivery. Quality Product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Bunzi
Site Experience FeedbackOct 7, 2026
Positive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RCLeo
Site Experience FeedbackOct 7, 2026
It was easy to use and I like your prices.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
thank u
Site Experience FeedbackOct 7, 2026
very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
meb
Site Experience FeedbackOct 7, 2026
website is very slow. takes too long to place an order. color selections of an item don't show correcrly
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kelley
Site Experience FeedbackOct 7, 2026
The whole experience was really great to be honest.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bunny
Post-Delivery FeedbackOct 7, 2026
Product was available in the size and color I wanted.Have not used nor laundered,but expect positive results.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
lifelong Boscovser
Site Experience FeedbackOct 7, 2026
it is sometimes hard to find something on your site without having everything spelled perfectly or the exact name of the item
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HAMMER
Site Experience FeedbackOct 7, 2026
EXCELLENT BUYS
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 7, 2026
Adequate selection of stylish shoes, but again military discount was not applied to large order with no explanation for non acceptance.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Amber
Site Experience FeedbackOct 7, 2026
No issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rit
Site Experience FeedbackOct 7, 2026
Very good
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Ke
Site Experience FeedbackOct 7, 2026
Quick and easy. What i was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brit
Site Experience FeedbackOct 7, 2026
I've always been and I continue to be satisfy with shopping at Boscov.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tony
Site Experience FeedbackOct 7, 2026
Website is nice and easy to navigate. My only issue is better descriptions on sizes.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Kathy D
Site Experience FeedbackOct 7, 2026
Boscov’s.com is very easy and convenient to make purchases. The quality is very good and if returns need to be made it’s very easy to do at the store. Store associates are always eager to assist!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackOct 7, 2026
Well at first wouldn't accept my password,so clicked forgot password,than said I didn't have an account which knew I did.So after clicking in top right My account,there it was my name,etc.Not sure what had happened but I finally managed to place my order.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ss
Site Experience FeedbackOct 7, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 7, 2026
I always look forward to showing at Boscovs. I now get gift cards from family for there. I couldn’t think of a better gift.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10