Boscov's Customer Reviews
Boscov's holds a 9.3/10 overall rating and 10,062 verified post-delivery reviews on Bizrate.
Boscov's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 86% |
 Neutral | 8% | 8% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 85% |
Neutral | 11% | 12% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 64,708
Online Shopper
Site Experience FeedbackOct 6, 2026
I tried to delete something on the bottom of my order. It look items I wanted. I was not able to delete one item until it had deleted the 4 items I wanted.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 6, 2026
Clear and precise
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Li
Post-Delivery FeedbackOct 6, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackOct 6, 2026
Purchase was easy to make.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Leenie
Site Experience FeedbackOct 6, 2026
Love shopping online at Boscov's.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N/A
Post-Delivery FeedbackOct 6, 2026
N/A
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Nicky
Site Experience FeedbackOct 6, 2026
I appreciate the pricing and good deals on clearance! I will say there was a lag when refreshing the page or using arrows-seemed to take a long time.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Matt
Site Experience FeedbackOct 6, 2026
Easy
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackOct 6, 2026
Clear
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LSR
Site Experience FeedbackOct 6, 2026
Quite easy, with best price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beach Bonnie
Site Experience FeedbackOct 6, 2026
Very good experience
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackOct 6, 2026
Love the sales and discounts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Sistersissy
Site Experience FeedbackOct 6, 2026
It was ridiculous having to verify my card information, but I get it. It's just trying to be cool so my stuff don't get stolen.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shells
Site Experience FeedbackOct 6, 2026
It was easy and could be done in a timely fashion.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carol
Site Experience FeedbackOct 6, 2026
All went well. Items were not available for store pick up but I'm not in a hurry (Christmas Gifts) and shipping was free. The sales prices were great. No problems.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Boscov’s Shopper
Site Experience FeedbackOct 6, 2026
Good experience.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Leann
Site Experience FeedbackOct 6, 2026
Easy to use. Great deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ray Ray
Site Experience FeedbackOct 6, 2026
Smooth process
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackOct 6, 2026
easy and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 6, 2026
Straight forward. No problems this time.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Rich
Site Experience FeedbackOct 6, 2026
Great first time experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nobody
Site Experience FeedbackOct 6, 2026
I had to order twice because the first time the website glitched out.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Rere
Site Experience FeedbackOct 6, 2026
Good
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Alina
Site Experience FeedbackOct 6, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 6, 2026
The style was a slightly different than the itty bitty boot cut i expected as i ordered about a year ago. Legs not as cut in at the knee. & bottom flare is not as wide as previous? They fit so I’m keeping them. Disappointed not the same style?
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Leo
Site Experience FeedbackOct 6, 2026
Shopped quite often at an actual Boscovs Store years ago when my youngest Son lived in Pennsylvania. Have always loved the store.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackOct 6, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 6, 2026
Was hard to go to a product then back to the previous page.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ronald O.
Site Experience FeedbackOct 6, 2026
Very good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Neeter
Post-Delivery FeedbackOct 6, 2026
I have always had a good experience with Boscov’s. Products are high in quality at a good price. Packages always arrive in good shape and when I have ordered items for myself such as gowns, clothing etc it is wrapped as if it came from a boutique.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Catherine
Site Experience FeedbackOct 6, 2026
Easy to use and quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hoper
Site Experience FeedbackOct 6, 2026
Easy filters to refine choices. Great prices, nice to have petite options
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackOct 6, 2026
Ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackOct 6, 2026
Very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sparkle
Site Experience FeedbackOct 6, 2026
Website was very easy to use. The whole process took less than 5 minutes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 6, 2026
A lot of the stuff that I searched for was not available in my size or desired colors
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Jimbo
Site Experience FeedbackOct 6, 2026
Very easy to use. Providing a discount to web shoppers made the difference between buying at Boscov's, or going elsewhere
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kathy
Site Experience FeedbackOct 6, 2026
Website is easy to navigate /
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Barbell
Site Experience FeedbackOct 6, 2026
I love all your MSK dresses. You have a great selection of plus size dresses. Your prices are fabulous.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
WBGram
Post-Delivery FeedbackOct 6, 2026
Boscov‘s has wonderful deals and a large selection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Mountainman
Site Experience FeedbackOct 6, 2026
Good selection, reasonable prices, and easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Morty
Site Experience FeedbackOct 6, 2026
Boscovs website is easy to work with, only irritating thing as I mentioned before is verification process of credit card.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
dee
Site Experience FeedbackOct 6, 2026
works great no problem
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jp
Site Experience FeedbackOct 6, 2026
It was great I enjoyed it thank a lot
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sue-Sue
Site Experience FeedbackOct 6, 2026
Always very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Al
Site Experience FeedbackOct 6, 2026
Fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paulie
Site Experience FeedbackOct 6, 2026
Checking out using the Boscov's credit option was very difficult. The system kept , stating order not placed no error code given. I had to log out then log back in several times. I even tried changing the ship to address to my address without success. I was finally able to place the order by selecting place order and manually entering my Boscov's card info and reentering my rewards certificate. Very frustrating.
- Overall Rating: 2
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackOct 6, 2026
Love shopping at Boscovs - I am homebound & cannot get to the store. But I love everything I have purchased the last few years. I will be shopping for Christmas soon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Linda
Post-Delivery FeedbackOct 6, 2026
I always recommend boscovs to friends and family love this store always happy with my items
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Site Experience FeedbackOct 6, 2026
Never heard of store previously but found prices better than most online stores! So far a very happy customer.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9