Boscov's Customer Reviews
Boscov's holds a 9.3/10 overall rating and 9,977 verified post-delivery reviews on Bizrate.
Boscov's Rating
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 86% |
 Neutral | 7% | 8% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 85% |
Neutral | 11% | 11% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 64,504
Marce
Site Experience FeedbackOct 4, 2026
I actually loved my shopping experience, it was my first time and I’ll do it again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Patty
Site Experience FeedbackOct 4, 2026
Had a problem placing order. Had to resend it
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Kareemah
Site Experience FeedbackOct 4, 2026
I grew on going to this store. We always took my late grandmother here as well. I’m glad to have seen a video online for the gift I purchased. I cannot wait to see it in person
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jean
Site Experience FeedbackOct 4, 2026
No issues, I had a pleasant experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lisa B.
Site Experience FeedbackOct 4, 2026
I love Boscov's because of the petite selection and shoes compared to other stores. Boscov's has great deals and rewards. I wish online shopping was an app and better clothing views.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cindy
Site Experience FeedbackOct 4, 2026
Good. Always
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cookies5
Post-Delivery FeedbackOct 4, 2026
Great quality clothing. I love shopping at Boscov’s! Everything was in stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Bloominjudy
Site Experience FeedbackOct 4, 2026
Oct 4 was the last day for BOGO or 50% off if onlin I did not get 50% off and also my Boscov's card does not work for online Military number did not go through...a waste of time The 10 The 10% on the spinner wheel was not put on to give me 15 % unhappy when the boscov's paper, that comes very day, does not hold true
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
Hazel
Site Experience FeedbackOct 4, 2026
It’s a great place to find gifts for your girlfriend or special one, they have a wide variety of anything.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
JC
Site Experience FeedbackOct 4, 2026
Was good and easy to follow directions
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Screenfan1
Site Experience FeedbackOct 4, 2026
All aspects of my purchase went smoothly including registration.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Twyla
Site Experience FeedbackOct 4, 2026
Easy, Quick transactio
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 4, 2026
No comment
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Sarah
Site Experience FeedbackOct 4, 2026
The search engine is easy to use and the results were a match to my search criteria. I was pleasantly surprised by the sales!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DE Custom
Site Experience FeedbackOct 4, 2026
Easy to navigate and search for what I was interested in.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
na
Site Experience FeedbackOct 4, 2026
meh, another e-commerce
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Carol
Site Experience FeedbackOct 4, 2026
All good, items in stock and ready to pick Up.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LouLou
Site Experience FeedbackOct 4, 2026
I love to holiday shop here. You have very cute things at reasonable prices. I'm going to try clothes shopping with these sales.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Chris’ shopping bag
Site Experience FeedbackOct 4, 2026
Easy to search through pages & do searches.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
B & Twins
Site Experience FeedbackOct 4, 2026
I wish I could see pictures of the item I brought in other colors and possibly pictures of the back and inside of the coat.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Christabelle
Site Experience FeedbackOct 4, 2026
Had good experience just wish carried mens Nike hoodies
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dottie
Site Experience FeedbackOct 4, 2026
I had no problem with the website. Found what I needed and purchased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joyceeliz
Site Experience FeedbackOct 4, 2026
okay
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
L0ract
Site Experience FeedbackOct 4, 2026
All of it was easy to understand. And, easy to navigate through.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dre
Site Experience FeedbackOct 4, 2026
overall interaction was favorable no issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Judy
Site Experience FeedbackOct 4, 2026
Great web site .. easy to use Great selection and good pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 4, 2026
Shipping is quick and availability has been good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Vickie
Site Experience FeedbackOct 4, 2026
I came to the website specifically to find some new bras. I saw immediately that there was a sale, clicked on that link, and was able to quickly find the bras I was looking for at a great price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Anne
Site Experience FeedbackOct 4, 2026
Ok but when I went to change the delivery method I had to go back and start all over with the verification process
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Feline
Site Experience FeedbackOct 4, 2026
As I said, I tried to find another pair of Wallflower jeans with the numbers on the tag but it said they could not be found. I was supposed to get 10% off but it did not take it off. Shipping is expensive. We love your store and wish we had one in the South Hills of Pittsburgh. We did years ago at South Hills Village but it closed swiftly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
judy
Post-Delivery FeedbackOct 4, 2026
i am very pleased with my purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
DAME DE FER
Site Experience FeedbackOct 4, 2026
GOOD
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RLT
Site Experience FeedbackOct 4, 2026
Some of the color options wouldn't display, I would have bought more if I could have seen them. Also the extra 10% did not apply
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tom C.
Site Experience FeedbackOct 4, 2026
Easy to navigate and search
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kat
Site Experience FeedbackOct 4, 2026
I was surprised to learn that my credit limit was significantly decreased. I wanted to order a particular item, but found that I no longer was afforded the amount that I previously had.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Scott
Site Experience FeedbackOct 4, 2026
It was very easy until it went to pick up its store/shipping. It would not allow me to pick up its door so I had to pay extra
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Gene
Site Experience FeedbackOct 4, 2026
very quick and simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Glenn
Site Experience FeedbackOct 4, 2026
All good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Louise
Post-Delivery FeedbackOct 4, 2026
My experience was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Reeny
Post-Delivery FeedbackOct 4, 2026
Was pleased with the quality and pricing of my order
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Always here
Site Experience FeedbackOct 4, 2026
Used several times no issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 4, 2026
Buy one get one free not clear which itwms
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 4, 2026
Web site was easily navigated.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 4, 2026
Amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stephanie
Post-Delivery FeedbackOct 4, 2026
I was thrilled to find such a cute sweater in my size and get it delivered so quickly! It’s cute and soft and made well.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Nanny
Post-Delivery FeedbackOct 4, 2026
Try - you’ll love it,,,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Jenn
Site Experience FeedbackOct 4, 2026
It was easy and convenient!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sue
Site Experience FeedbackOct 4, 2026
Excellent website, easy to order from. While prices was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Clelsea
Post-Delivery FeedbackOct 4, 2026
Fast, friendly, efficient. Nice store. Plenty of parking.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Mel
Site Experience FeedbackOct 4, 2026
Hard to navigate
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9