Boscov's Customer Reviews
Boscov's holds a 9.3/10 overall rating and 9,876 verified post-delivery reviews on Bizrate.
Boscov's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 85% |
 Neutral | 7% | 8% |
 Negative | 6% | 7% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 85% |
Neutral | 11% | 11% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 64,171
Carm
Site Experience FeedbackOct 2, 2026
Good experience. No issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
tld
Site Experience FeedbackOct 2, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 2, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jib
Site Experience FeedbackOct 2, 2026
My first time and was fast so I can said a good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeromy
Site Experience FeedbackOct 2, 2026
Good and blessed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Toni
Site Experience FeedbackOct 2, 2026
It’s good to know I can send her something for $10 in shipping instead of spending $25 to send from Mississippi.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
Micki
Site Experience FeedbackOct 2, 2026
Always find what I’m looking for at Boscovs .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
robert
Post-Delivery FeedbackOct 2, 2026
Belt was advertised as 100% leather,it was synthetic
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 7
Cat
Site Experience FeedbackOct 2, 2026
Great product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lulu
Site Experience FeedbackOct 2, 2026
Very good deal on the items I always purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Leo B
Site Experience FeedbackOct 2, 2026
Great interface. Items were easy to find
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dawn
Site Experience FeedbackOct 2, 2026
All was easy went well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bubba lou
Site Experience FeedbackOct 2, 2026
It was easy to add items but hard to change sizes
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
sunshine
Site Experience FeedbackOct 2, 2026
good service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GiGi
Site Experience FeedbackOct 2, 2026
Coupons advertising in the way
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 2, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lupita
Site Experience FeedbackOct 2, 2026
Very good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
RICH
Site Experience FeedbackOct 2, 2026
OK
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Judy
Site Experience FeedbackOct 2, 2026
Great prices.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Nannyx6
Post-Delivery FeedbackOct 2, 2026
Great company
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 2, 2026
I really like both bags I ordered but they are a little bigger than I normally carry. Still deciding if I will return 1 or both of them
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Drew
Site Experience FeedbackOct 2, 2026
Had some problems with trying to fine mult colors
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
amishman
Site Experience FeedbackOct 2, 2026
it was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hippie
Site Experience FeedbackOct 2, 2026
I was at ease with the selection you offered and I am very satisfied with the purchase.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
vito1970
Site Experience FeedbackOct 2, 2026
Overall a good and smooth shopping experience.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackOct 2, 2026
Very Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 2, 2026
Very good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Neicee
Site Experience FeedbackOct 2, 2026
Everything worked smoothly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kathy
Site Experience FeedbackOct 2, 2026
It was quick and easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Harry
Site Experience FeedbackOct 2, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Zoocrew
Site Experience FeedbackOct 2, 2026
Frustrating checkout due to trying to get discount for military or at least set up for email/text discount! So my test run was missed.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Cutie-pie
Site Experience FeedbackOct 2, 2026
Easy to find what I was looking for.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rosevbud
Site Experience FeedbackOct 2, 2026
Very hard to find location where you enter reward gift card number
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shoequeen
Site Experience FeedbackOct 2, 2026
Today’s shopping experience was very easy and pleasant - great selection available at my preferred store.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Karbear
Post-Delivery FeedbackOct 2, 2026
Through no fault of Boscov, my package traveled back and forth from one state to another getting closer then further away. I had to call post office to investigate what the heck was going on being that it came from two states away!Then there was no movement at all for four days, very frustrating. Took two weeks and multiple phone calls to receive a package that should have taken no more than four days. I would definitely recommend Boscov for their fair price and quality products.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: N/A
Online Shopper
Site Experience FeedbackOct 2, 2026
Painless.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Nope69
Site Experience FeedbackOct 2, 2026
It was good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 2, 2026
My first time ordering on line from Boscov’s was so easy. Very easy to go between screens to find my product. Super easy to complete the transaction and billing.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
chuck
Site Experience FeedbackOct 2, 2026
great value
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 2, 2026
The prices were very reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
sherry
Site Experience FeedbackOct 2, 2026
had a very good experience with
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Holdoll42
Post-Delivery FeedbackOct 2, 2026
I just did! Love it. Will order again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
red
Post-Delivery FeedbackOct 2, 2026
Ordered online, I am able to navigate the website very well. If items in stock, usually have by 1-1.5 weeks. Love Biscovs!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
MisB
Site Experience FeedbackOct 2, 2026
I found a product in store but they didn’t have my size, I looked it up on the website and found it right away and purchased it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
nana
Site Experience FeedbackOct 2, 2026
I have been shopping at Boscov's for 20years for weddings, grandchildren, baby showers, school clothes, Christmas, and everything is top choice beautiful and the price is just right I enjoy the shopping both online and in the store. I am so grateful for Boscov's .I am always asked where did you get that and my answer is Boscov's The joy of shopping with the grandchildren is priceless
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jennifer
Site Experience FeedbackOct 2, 2026
The website works very well, it's fast and easy to find things. The prices are also great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kev
Site Experience FeedbackOct 2, 2026
Was unable to process the ordfer using a MasterCard Debit Card
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Ladyshopper
Site Experience FeedbackOct 2, 2026
Website was easu tp navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wilson
Site Experience FeedbackOct 2, 2026
Only issue is account does not save payment info. You have to re-enter each order
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Missy
Site Experience FeedbackOct 2, 2026
It was easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10