Boscov's Customer Reviews
Boscov's holds a 9.4/10 overall rating and 9,411 verified post-delivery reviews on Bizrate.
Boscov's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 87% |
 Neutral | 7% | 7% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 84% |
Neutral | 11% | 12% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 62,648
Designonadime
Site Experience FeedbackSep 20, 2026
Excellent and reasonably priced
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Notta
Site Experience FeedbackSep 20, 2026
Great website Great store
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Josie
Site Experience FeedbackSep 20, 2026
Had a good experience had a good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BOB
Site Experience FeedbackSep 20, 2026
COULDN'T USE THE 15% OFF OFFER!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nancy
Site Experience FeedbackSep 20, 2026
Love the quality of all products
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 20, 2026
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackSep 20, 2026
I used the website to find what I was looking for. I had to order 2 sizes of the jeans because I wasn’t sure which pair fit. I did search for a top that I liked but they were sold out of my size. I did get a different top. I shop at 2 physical Boscov’s stores and I am always happy with the selections. One in Millville and one in Egg Harbor Twp, NJ I also went to both stores for the clearance sale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Carissa
Site Experience FeedbackSep 20, 2026
Great deals and selection! The quality exceeds the price by far.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy moon
Site Experience FeedbackSep 20, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Connie
Site Experience FeedbackSep 20, 2026
I didn't know the shipping would be so high
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
no more boscovs
Site Experience FeedbackSep 20, 2026
i tried buying this with a Boscov's gift card. YOU WOULD NOT ACCEPT IT BECAUSE YOU COULD NOT VERIFY THE BALANCE. i know i have not used this card. i will ask all my family never to give me a boscovs gift card again. I bought because of the savings. i used my own card just cursing at you boscovs. you get me to shop at your site but you don't provide even mediocre service.
- Overall Rating: 1
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
Peg
Post-Delivery FeedbackSep 20, 2026
I ordered a midi dress recently from Boscov's. It was carefully packaged and I received it promptly. A $70 ticketed dress, I purchased it on sale for $24.99. Women who live in this area know that Boscov's has great sales. The dress was fully lined, which happily surprised me. It fits and it drapes well, unlike so many cheaply made dresses from foreign online stores When shopping for a formal or special occasion dress, Boscov's will continue to be my first place to shop.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Mom Mom
Site Experience FeedbackSep 20, 2026
I love Boscovs. I usually shop in store.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 20, 2026
would prefer to have the Boscov Credit Card saved in my online account for ease of ordering online
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
red
Post-Delivery FeedbackSep 20, 2026
I am very pleased with items purchased.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 20, 2026
Confused my 1 coupon didn’t work
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Pablo
Site Experience FeedbackSep 20, 2026
Easy to navigate.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
NA
Site Experience FeedbackSep 20, 2026
Everything was fine.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Susan F
Site Experience FeedbackSep 20, 2026
Website experience today was much better that the last time that I ordered - back in March or April 2026 I believe. I had an issue trying to use my Extra 15% off coupon on my first 2026 order. No problems this time.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lacy
Site Experience FeedbackSep 20, 2026
The site had major performance issues, requiring a refresh multiple times as scrolling down page, and even full site reload at time. This would have much improved the overall experience if site was more reliable.
- Overall Rating: 3
- Would Shop Here Again: 4
- Likelihood To Recommend: 6
Joseph
Site Experience FeedbackSep 20, 2026
Works good but needs more product info and warranty info and return info
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Edgar
Site Experience FeedbackSep 20, 2026
I made a purchase in store today, I liked the product so much that I went online to by more of the same item
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vac
Site Experience FeedbackSep 20, 2026
My experience was positive because it allowed me to check on my cart and go back and forth with adding and amending the cart.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Anna Z
Site Experience FeedbackSep 20, 2026
Everything was smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
2 out of 3
Post-Delivery FeedbackSep 20, 2026
I ordered 3 separate items. 2 were exactly what I wanted. The 3rd was not quite as expected. It had no assembly instructions, but I'm making it work.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Judi
Post-Delivery FeedbackSep 20, 2026
I ordered down a size, but the shoes were still too large. I’ll use Amazon in the future.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Sparklewow
Site Experience FeedbackSep 20, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Easy to shop
Site Experience FeedbackSep 20, 2026
The website is pretty easy to navigate, I did have an issue with trying to back to the previous page when I was looking at some of the toys
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Balt
Site Experience FeedbackSep 20, 2026
I found bizrate easy to use. I like Boscov's
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Daisey
Site Experience FeedbackSep 20, 2026
Loved being able to use my Boscovs account without needing my card.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Teens weens
Site Experience FeedbackSep 20, 2026
I hate that every time you select an item you half to go back to the very beginning.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mary
Site Experience FeedbackSep 20, 2026
Best
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Boswell
Site Experience FeedbackSep 20, 2026
great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackSep 20, 2026
I have a Boscov’s credit card, but it was not accepted for my purchase today, even though there is no balance on it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JK
Post-Delivery FeedbackSep 20, 2026
Great sneakers, great value
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
JoanieB
Post-Delivery FeedbackSep 20, 2026
I could not get sun-kissed bronzer at Neshaminy mall store. The clinic representative at the counter said they only had six and they were sold out the first day of the promotion. I was there on the second day. So I did order them online unfortunately you do have to have a $60 total in order to get free shipping. I had to add extra things to the cart. I think $60 for a minimum purchase to get free shipping is ridiculous. If this was not a gift for my daughter I probably would not have ordered it online. A lot of stores use 35 or 40 as their requirement for free shipping, I think $60 is excessive.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Mary Jane
Site Experience FeedbackSep 20, 2026
Great site, great products, great prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jb from gc
Site Experience FeedbackSep 20, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
G
Site Experience FeedbackSep 20, 2026
easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lee
Post-Delivery FeedbackSep 20, 2026
I enjoy shopping at boscovs in store and online both / they always have something I need and gift ideas - thank you
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Savie
Site Experience FeedbackSep 20, 2026
Very easy
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 20, 2026
It was very helpful.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 20, 2026
i dont like that they charged for shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 20, 2026
No problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nancy
Site Experience FeedbackSep 20, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kim
Site Experience FeedbackSep 20, 2026
I wanted to purchase an item I already owned, but all the tags have been removed. The item does not have a code/item # imprinted on the tag permanently attached to the clothing, so there was no way to identify the product without going through every similar item on the Boscovs website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 20, 2026
I had no problem
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Sandy
Site Experience FeedbackSep 20, 2026
I had a little difficulty trying to find exactly what I was looking for as it was under a different name. Maybe that's on me but once I found what I wanted I instantly fell in love. Hopefully the height of my item fits well with my height!
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackSep 20, 2026
This was very easy compared to most
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
oldnotold
Post-Delivery FeedbackSep 20, 2026
It was ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10