Boscov's Customer Reviews
Boscov's holds a 9.4/10 overall rating and 9,130 verified post-delivery reviews on Bizrate.
Boscov's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 87% |
 Neutral | 7% | 7% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 84% |
Neutral | 11% | 12% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 62,170
Moni
Site Experience FeedbackSep 13, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Torina
Site Experience FeedbackSep 13, 2026
Very easy and efficient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Profpont
Site Experience FeedbackSep 13, 2026
Smooth experience!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Joe N
Site Experience FeedbackSep 13, 2026
Very seamless and easy process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tjp
Site Experience FeedbackSep 13, 2026
Photo illustrations were a little glitchy, but overall user friendly site. Good discount on a quality brand. Free shipping would have made it perfect, but still a good deal.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Kimmycat
Site Experience FeedbackSep 13, 2026
It was very good - easy to find items and easy to check out. I've got nothing bad to say about Boscov's. Love the store and wish one were closer to where I live.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Klit
Site Experience FeedbackSep 13, 2026
Clothes.pictures are a bit too.small
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grannyshops
Site Experience FeedbackSep 13, 2026
Worked fine today - guess I'll find out wgen I receive my items!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Painterlady
Site Experience FeedbackSep 13, 2026
Seemed easy to navigate. Good detail information about each item purchased.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
2671
Site Experience FeedbackSep 13, 2026
I find it very easy to other than if you have a military discount I always have a lot of trouble using,. In almost all cases it will not accept. That is my only complaint!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Juancla
Site Experience FeedbackSep 13, 2026
Excellent website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ray
Site Experience FeedbackSep 13, 2026
Very fast. When finished transaction got error and thought transaction did not go through but then it worked.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Anne
Site Experience FeedbackSep 13, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy home
Site Experience FeedbackSep 13, 2026
Easy to navigate and place order. Not too much extra stuff ( some sites have tons of pop up and pages to fill out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shoe Lady
Post-Delivery FeedbackSep 13, 2026
I was looking for a pair of stretchy dress shoes. Found these and they were even on sale! They are very comfortable for my feet. Highly recommend Boacov's.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Cathy
Site Experience FeedbackSep 13, 2026
Good, easy to find product, size, and availability
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 13, 2026
Smooth clear online transaction
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
N/A
Site Experience FeedbackSep 13, 2026
Love the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 13, 2026
Great!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Shoes4 me
Site Experience FeedbackSep 13, 2026
It was ok, I knew what I was looking for as they did not have the size in the store. The site did say there were no stores near me to pick up the item, however there are at least 2 stores within a 20 min drive.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Rob
Site Experience FeedbackSep 13, 2026
Purchased exactly what I wanted now waiting for curtains to arrive
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Zim
Site Experience FeedbackSep 13, 2026
very easy and manageable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 13, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kate
Site Experience FeedbackSep 13, 2026
Very easy to use!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ljdean
Post-Delivery FeedbackSep 13, 2026
My order was missing an item and I went back and forth with customer service using email. 20 emails through the month of July. I finally contacted my bank and disputed the charge. I was credited the cost of the missing item through my bank and NOT with Boscovs customer service. I may or may not ever place an online order with Boscovs again.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: N/A
- Customer Support: 2
PDAuthor
Site Experience FeedbackSep 13, 2026
Easy to navigate. I do wish for some trendiest styles for women
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shrimp
Post-Delivery FeedbackSep 13, 2026
Boscovs is my favorite store. So much to choose from. Great sales.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
dancinfever
Site Experience FeedbackSep 13, 2026
great price, available
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bill
Site Experience FeedbackSep 13, 2026
very nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy Customer
Post-Delivery FeedbackSep 13, 2026
I purchased a twin 3 pc bed sheet for a gift for my granddaughter for Christmas. It was on clearance. You will never believe the price. It was under $4.00 and the quality is amazing. My granddaughter will love it. I'm so happy that Boscov' tries to sell all items. I love the store. I highly recommend you look at the clearance and be sure to look at the other departments.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
No
Site Experience FeedbackSep 13, 2026
Couldn't blow up pictures of the clothes I was buying to see details.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Minperk
Site Experience FeedbackSep 13, 2026
I was VERY irritated that it asked for my e-mail to get marketing messages in exchange for an extra 10% off but it did not apply this extra discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fran
Site Experience FeedbackSep 13, 2026
I like to take my time and look at different things. Happy with what I bought today
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
SYD
Site Experience FeedbackSep 13, 2026
Very easy.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Mensa 1
Site Experience FeedbackSep 13, 2026
Love shopping in store (we travel over an hour each way) and shopping online is great too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grammy
Site Experience FeedbackSep 13, 2026
Good, and Fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mystie
Site Experience FeedbackSep 13, 2026
It was a smooth and quick purchase. I am happy with my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 13, 2026
I was looking for a cotton bed skirt and I found exactly what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 13, 2026
enjoyed your website....tempted me to purchase more
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jan
Post-Delivery FeedbackSep 13, 2026
They have the exact item that I needed. The only issue I had was finding the tracking online. I did not receive any notice that it was on its way.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Anna
Site Experience FeedbackSep 13, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bandit
Post-Delivery FeedbackSep 13, 2026
I found what I wanted to order. It was an easy process. I think it took 5 or 6 days. I would definitely recommend a friend
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Bach
Site Experience FeedbackSep 13, 2026
Good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
SAM
Site Experience FeedbackSep 13, 2026
It's fine. I wish they'd describe products better though.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Barbara
Site Experience FeedbackSep 13, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 13, 2026
Nothing
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackSep 13, 2026
Products were poor quality and in my opinion did not meet my standards or meet the quality of other purchases from Boscovs
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: 1
Barbie
Site Experience FeedbackSep 13, 2026
Nice selection shown
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kraden
Site Experience FeedbackSep 13, 2026
Someone found the item. I searched for it and found it!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Beloved
Site Experience FeedbackSep 13, 2026
Not user friendly
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 5