Boscov's Customer Reviews
Boscov's holds a 9.3/10 overall rating and 11,452 verified post-delivery reviews on Bizrate.
Boscov's Rating
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 86% |
 Neutral | 8% | 8% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 83% |
Neutral | 12% | 12% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 66,807
Online Shopper
Site Experience FeedbackNov 11, 2026
Satisfied experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sparkles
Site Experience FeedbackNov 11, 2026
Website was well organized, with many choices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hellie
Site Experience FeedbackNov 11, 2026
So far, so good.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Hilly no
Site Experience FeedbackNov 11, 2026
My overall shopping experience was much better than shopping online at other stores. The frames were easy to navigate through. In addition the prices were awesome as well as the selection of items for sale. I felt that I was getting quality made items at very reasonable prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 11, 2026
easy to use and good price on item purchased
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Chicago Sour
Post-Delivery FeedbackNov 11, 2026
Boscov's offers many different products and labels at decent prices. Some of the options are different manufactures that are not from our area and are great products like cloths.I have sometimes gone back and ordered the same items as a gift for someone. Will continue to order from Boscov's as I have been for some time now
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
N/a
Site Experience FeedbackNov 11, 2026
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Peter Parker
Site Experience FeedbackNov 11, 2026
I tried to place the order on my phone at first, but it said there was an error. I tried on my laptop, but it wouldn't let me change the shipping method to 2-3 days.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
Cece
Site Experience FeedbackNov 11, 2026
Fantastic
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Bulah
Site Experience FeedbackNov 11, 2026
It was great. Not a single issue.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
David
Site Experience FeedbackNov 11, 2026
Incredibly frustrating
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Smiley73
Site Experience FeedbackNov 11, 2026
Very navigable. User friendly.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 11, 2026
very easy to navigate and appreciate free shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
nj in NJ
Site Experience FeedbackNov 11, 2026
Clear listing of size/styles available. Discount codes easy to find and apply to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JoJo
Site Experience FeedbackNov 11, 2026
Site is very easy to use along qith using the boscov's card as i did not need to input the info
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Okay
Site Experience FeedbackNov 11, 2026
Website hangs up a lot, wouldn’t let me use my $5 reward
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Golfma
Site Experience FeedbackNov 11, 2026
good, great deal
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Frosty
Site Experience FeedbackNov 11, 2026
Was able to complete after one other try.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gg
Site Experience FeedbackNov 11, 2026
Gh
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Deb in PA
Post-Delivery FeedbackNov 11, 2026
Very smooth transaction, from shopping to shipping!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Eyejaykay
Site Experience FeedbackNov 11, 2026
Sorry I'm tired and going to bed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TheBigBen
Site Experience FeedbackNov 11, 2026
I very much always enjoy shopping at Boscovs and have never had an issue.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bb
Site Experience FeedbackNov 11, 2026
No problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jerry
Site Experience FeedbackNov 11, 2026
I was unable to find any polo shirts with stripes.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Judy
Site Experience FeedbackNov 11, 2026
Great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Leelee
Post-Delivery FeedbackNov 11, 2026
great!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Anna Maria
Site Experience FeedbackNov 11, 2026
good experiance
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Louise
Post-Delivery FeedbackNov 11, 2026
I just wish shipping was cheaper.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Nance
Site Experience FeedbackNov 11, 2026
It's okay textual time but it's okay
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Sunshine
Post-Delivery FeedbackNov 11, 2026
Hey you should shop at Boscov’s they have good deals
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Di
Site Experience FeedbackNov 11, 2026
As mentioned, thankful for your online site and home delivery since disabled.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 11, 2026
Love shopping at Buscovs. I love the choices but Always gave trouble with the website. Not user fre
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Faye
Site Experience FeedbackNov 11, 2026
Love the sales Boscov’s never disappoint
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Mary
Site Experience FeedbackNov 11, 2026
It was very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Murphyslaw
Site Experience FeedbackNov 11, 2026
How the website was great looked up everything that I needed it to look up. My phone took a long time unfortunately so I'm going to talk to my provider but experience on here was fantastic will come again and come often
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DJ. PETE
Post-Delivery FeedbackNov 11, 2026
Overall everything was good. However I was missing 2 gifts. Instead of shipping replacements, they refunded me. Those were Christmas gifts and I have to spend a lot to get free shipping. I only wanted those 2 items. Last year, I had the same issue. Item missing but NO REFUND NOR REPLACEMENT. I LOVE boscovs and wish they would ask the customer if they wanted replacements.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 7
Online Shopper
Site Experience FeedbackNov 11, 2026
I was very frustrated with trying to order online. I was trying to pick up at the store. I finally gave up and had it sent to my house.
- Overall Rating: 3
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 11, 2026
It's very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LBoyes
Site Experience FeedbackNov 11, 2026
The website is very easy to navigate, the selections (including sizes available) are exceptional.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shopper
Site Experience FeedbackNov 11, 2026
Clerk was very kind and helpful
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Vistana83
Site Experience FeedbackNov 11, 2026
Good great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 11, 2026
my interaction with this website was very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shopper
Site Experience FeedbackNov 11, 2026
I love Boscov's, been my go to store for a long time Their Women's petite clothing section is the best ever, Kohls and Macy's no longer carry women's petites' in the store.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paula
Site Experience FeedbackNov 11, 2026
I have found website user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bert
Site Experience FeedbackNov 11, 2026
very easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jan
Site Experience FeedbackNov 11, 2026
It went well.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Ju
Site Experience FeedbackNov 11, 2026
I always shop at Boscov. It’s usually quick and fastest.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Willy
Site Experience FeedbackNov 11, 2026
Very good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 11, 2026
Was satisfied
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Lib
Post-Delivery FeedbackNov 11, 2026
easy to find products i liked. order process was easy and the shipping was fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A