Boscov's Customer Reviews
Boscov's holds a 9.3/10 overall rating and 11,473 verified post-delivery reviews on Bizrate.
Boscov's Rating
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 87% |
 Neutral | 7% | 7% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 83% |
Neutral | 12% | 12% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 67,533
Online Shopper
Site Experience FeedbackNov 14, 2026
The 15% sale on the gift card is not a sale at all but it's made to sound like one-very misleading.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maria
Post-Delivery FeedbackNov 14, 2026
I tried to find this Ali Miles top at our Dillards. They only had red color My daughter did a google search and your store popped up having it. i ordered it. Took a couple of days. And it was here. Your service is top notch!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Tammy
Site Experience FeedbackNov 14, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Max
Site Experience FeedbackNov 14, 2026
Overall great sale and fun shopping day. Online tonight Sale prices for store wide 20% off sale today I’m not sure if it applied at online checkout tonight or not? In store earlier today great except store did not have enough carts for such a big sale for convenience of having 2 hands free to look at other merchandise. Elderly community not enough places in store to sit take a quick break for such a big store
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 14, 2026
had a 20% discount but it appeared to disappear, maybe due to time constraints. Was in the checkout process, though
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
Sarah
Site Experience FeedbackNov 14, 2026
The items I purchased were of various colors but were listed under two different item descriptions/listings, for 4 colors 2 sets of listings for 2 colors each, I don't understand why all four colors wouldn't have been listed in one product listing, this was annoying. I was still able to find what I needed and make my purchase and was able to find all the colors I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lucid315
Site Experience FeedbackNov 14, 2026
Website is frustratingly slow.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Happy camper
Site Experience FeedbackNov 14, 2026
My shopping's brand with a website was very pleasant.EasyMy only issue was when I was trying to pay kept buffering.It wasn't sure if the order went through the payment went through the very last step was very difficult
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 14, 2026
check too long
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 14, 2026
very ease of use
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Janice
Site Experience FeedbackNov 14, 2026
It was okay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scott
Site Experience FeedbackNov 14, 2026
enjoyed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
P
Site Experience FeedbackNov 14, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 14, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nichole
Site Experience FeedbackNov 14, 2026
I always enjoy shopping with you guys online and in-store. It's always been a great experience. I have had to make returns and/or exchanges in the past and you always make everything so seamless. You have great deals and great called products for the price! I have give through a lot in the past 3 years and having a budget friendly store really helps.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 14, 2026
not all products in store available on line
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 14, 2026
best choices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
It was hard to check out
Site Experience FeedbackNov 14, 2026
It was weird
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Patty
Site Experience FeedbackNov 14, 2026
Hard to “continue shopping “ after viewing something
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
Eva23Mom
Site Experience FeedbackNov 14, 2026
Kept hitting a page that said it couldn’t be loaded and to go back..I think there was alot of traffic today on the site. Otherwise, very good descriptions of each item and able to add them easily.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Susy
Site Experience FeedbackNov 14, 2026
Everything it's easy to find out and I'm in love with the deals at Boscov's
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kathy
Site Experience FeedbackNov 14, 2026
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 14, 2026
Good I always purchase online and the experience is great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 14, 2026
worked great good selection
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Noname
Site Experience FeedbackNov 14, 2026
Great prices
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Feel
Site Experience FeedbackNov 14, 2026
i spent hours shopping today. it was a pleasant experience
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Misty
Site Experience FeedbackNov 14, 2026
found it easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dnice
Site Experience FeedbackNov 14, 2026
everything was very good and easy to find. i love this store and they always have great prices!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 14, 2026
It was fine
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 14, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Andrew
Site Experience FeedbackNov 14, 2026
Everything was excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Irish
Site Experience FeedbackNov 14, 2026
I thought you site was very easy to navigate. I was very happy to receive a 20 percent discount!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Penny
Site Experience FeedbackNov 14, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Julie
Site Experience FeedbackNov 14, 2026
Site is easy to navigate and the variety of products is extensive.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Alison
Site Experience FeedbackNov 14, 2026
Everything went well. The only thing I would like better is to be able to zoom in more on the pictures of the items.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Craig
Site Experience FeedbackNov 14, 2026
Great, easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dia
Site Experience FeedbackNov 14, 2026
It was really great and I love the deals for the one day sale
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Civic
Site Experience FeedbackNov 14, 2026
The website keeps crashing and reloading.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Granny
Site Experience FeedbackNov 14, 2026
Good. No issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Suzanne
Site Experience FeedbackNov 14, 2026
Very good…
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bunny
Site Experience FeedbackNov 14, 2026
Overall, my experience using the Boss Apps website was okay. However, I think there is room for improvement, particularly when it comes to product descriptions and images. I would appreciate having more pictures for each item, ideally from different angles, so customers can get a better understanding of what they’re purchasing. I also noticed that when selecting different color options from the drop-down menu, the website sometimes lists the available colors but doesn’t update the product image to show what the selected color actually looks like. Instead, it continues displaying the same original photo. This made it somewhat difficult to navigate the website and visualize the different product options. Providing more detailed descriptions, additional product photos, and images that correspond with the selected colors would make the shopping experience much easier and more user-friendly.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Shell
Site Experience FeedbackNov 14, 2026
Average. Website sluggish.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 14, 2026
The bad part was my credit card it was declined and caused a few issues. Needed an authentic code. Had 2 do 3x for it to go through.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
deegee
Site Experience FeedbackNov 14, 2026
Boscov's has a very clear and understandable website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bobbie
Site Experience FeedbackNov 14, 2026
It was good, I found what I needed
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
JOANIE
Site Experience FeedbackNov 14, 2026
MY EXPERIANCE WAS GOOD IT WAS GREAT YOU HAD THE SALE ONLINE AND IN THE STORE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 14, 2026
details I provided did not adequately narrow the search for items.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 14, 2026
A little bit of a pain navigating and finding items I was interested in. Found a few then found pricing a little high for items Wasn’t a bad experience
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
GG
Site Experience FeedbackNov 14, 2026
It was great to find such a highly rated item for below the retail value compared to another major retailer such as target, walmart or even amazon. Boscovs offered the best price. I chose to pick up because target has been shipping things without any packing material and items have been arriving damaged.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mechev
Site Experience FeedbackNov 14, 2026
Very easy to manage process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10