Boscov's Customer Reviews
Boscov's holds a 9.3/10 overall rating and 11,420 verified post-delivery reviews on Bizrate.
Boscov's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 86% |
 Neutral | 8% | 8% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 83% |
Neutral | 12% | 12% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 67,121
Sandy
Site Experience FeedbackNov 7, 2026
Was good. I appreciated the reminder to check out however I was disappointed that you did mot honor my 15% off coupon for nov 5th to the 13th 2026
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Leo
Post-Delivery FeedbackNov 7, 2026
Would recommend, my glasses came on time and were just as described. Good quality
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
sonicjean
Site Experience FeedbackNov 7, 2026
Website is a bit dated looking works surprisingly well well
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 7, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Holiday order
Site Experience FeedbackNov 7, 2026
I received a 15% off coupon that didn't not work. I made the order anyway.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
R. E.
Site Experience FeedbackNov 7, 2026
I was not able to use coupon. I was disappointed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ms. Chris
Site Experience FeedbackNov 7, 2026
I've always had a pleasant experience with this website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CentralPA
Post-Delivery FeedbackNov 7, 2026
I followed the adds directive for 25% buy a $5 well no where on this year's add did it include merchants that weren't receiving discount or link to not included products...went through with purchase and it never gave discount...contacted customer service per email since its a wknd...they inform me Champion doesn't receive discounts...I stated well you as the Co. running the discount failed to provide an exclusion list of manufacturers. they gave me a 15% discount instead, im like your fault & you dont own your mistake what a joke of a company.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- On Time Delivery: 8
- Customer Support: 7
Unhappy!
Site Experience FeedbackNov 7, 2026
Your website checkout was horrible, and I won't be back!!
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Do not publish
Site Experience FeedbackNov 7, 2026
pictures of items are small, don't show detail well and can't be enlarged. it was frustrating because I couldn't be sure I was choosing the same style as I had tried on in the store. Also even thou I did pay with my boscovs charge , because I used my reward certificate it would not accept my code for the extra 15% off which I would have received if I used both purchasing in the store.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Frequent shopper
Site Experience FeedbackNov 7, 2026
Easy ordering process.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Frenchie26
Site Experience FeedbackNov 7, 2026
Could do better by showing or telling people how to check out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big butt
Site Experience FeedbackNov 7, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Lew
Site Experience FeedbackNov 7, 2026
easy to use
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Cee
Site Experience FeedbackNov 7, 2026
It kept going back to Boscov's home page. It was time consuming because it didn't work right. I would have given up but it was a good sale. This problem happens all the time with your website.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Denny
Site Experience FeedbackNov 7, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Veronica
Site Experience FeedbackNov 7, 2026
easy to use and find what I wanted! as easy as the Target App
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Moe
Site Experience FeedbackNov 7, 2026
Problem using credit cards.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
2cMass
Site Experience FeedbackNov 7, 2026
How do I apply my military discount to this order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LisaRed
Site Experience FeedbackNov 7, 2026
Item I purchased I didn’t expect Boscov’s to carry it. So it was a pleasant experience. I wasn’t expecting to purchase anything right away.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
ghmilton
Post-Delivery FeedbackNov 7, 2026
I was looking for two replacement lamp shades. One was old and not in great shape, the other was for a new lamp I purchased used. I had general measurements in mind and wanted ivory or cream. Found both at Boscovs for a good price and they look great.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
TATA
Site Experience FeedbackNov 7, 2026
Found my product and used Affirm to pay over time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mattie
Site Experience FeedbackNov 7, 2026
The process was easy enough. Selection was great.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 7, 2026
Thought it was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lou
Site Experience FeedbackNov 7, 2026
Easy to look up items needed. Details on items were available except for 1 maybe 2 items that I looked at but there was no info on the material of the items so I did not purchase. Most material information was listed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jllewellyn
Site Experience FeedbackNov 7, 2026
the website is not very user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 7, 2026
Wonderful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 7, 2026
i had no issues. pretty straightforward. easily navigated
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Relieved
Site Experience FeedbackNov 7, 2026
I found it a bit confusing overall, but I was finally able to finish the next day.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Dee
Post-Delivery FeedbackNov 7, 2026
Saw product in my email simply called ordered it and it was delivered and loved it. I have always told people to check out Boscovs furniture department we have purchased several times in store but not online until now. No complaints
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Tee
Site Experience FeedbackNov 7, 2026
Finding the product was a breeze Shipping was free The price was right I did not like that it had to use Apple Pay For some reason the site had to verify my shipping address over and over - took awhile
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackNov 7, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 7, 2026
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 7, 2026
No Issues! Everything was good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Barb
Site Experience FeedbackNov 7, 2026
shopping was made easy at boscovs.com
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Debbie
Site Experience FeedbackNov 7, 2026
The order went well. i couldnt find my wishlist, but i managed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Daisy
Site Experience FeedbackNov 7, 2026
Fine
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Peanut
Site Experience FeedbackNov 7, 2026
Good easy online process.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 7, 2026
very easy to purchase items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
erikavsquez
Site Experience FeedbackNov 7, 2026
good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jackie
Site Experience FeedbackNov 7, 2026
I had a great time getting my order in. They were on sale and for by daughter as a gift.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Donm
Site Experience FeedbackNov 7, 2026
Worked well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nema of 4
Site Experience FeedbackNov 7, 2026
Enjoyed my online experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 7, 2026
Had hard time. Took too long.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DEK
Site Experience FeedbackNov 7, 2026
Excellent source for quality clothing at a discounted price!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Suzy
Site Experience FeedbackNov 7, 2026
Had issues with the last page for payment
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Donna
Site Experience FeedbackNov 7, 2026
All good just sometimes when I look up something it dosent go there
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 7, 2026
Very good. Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Charlene
Site Experience FeedbackNov 7, 2026
Excellent store and customer service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kimmy
Site Experience FeedbackNov 7, 2026
I tried to use my 15% off coupon or 15% off from using my new credit card within 30 days of opening it but it would not let me use it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10