Boscov's Customer Reviews
Boscov's holds a 9.3/10 overall rating and 11,407 verified post-delivery reviews on Bizrate.
Boscov's Rating
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 86% |
 Neutral | 8% | 8% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 83% |
Neutral | 12% | 12% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 66,635
Zero
Site Experience FeedbackNov 6, 2026
Quality for price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mt
Site Experience FeedbackNov 6, 2026
ieas very disappointed because i saw boots in the store i wanted to purchase & theywere not on the sebsite
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackNov 6, 2026
It was fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nae
Site Experience FeedbackNov 6, 2026
It closed when I was almost done so I had to go back in & luckily my items were still in the bag but had to enter credit carrd info again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bern
Site Experience FeedbackNov 6, 2026
Got the shoes on sale
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Morty
Site Experience FeedbackNov 6, 2026
Too time consuming
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Shipping issue
Site Experience FeedbackNov 6, 2026
I could not choose shipping address I had used before. After several attempts and also first trying to place this order on my cell phone, I re-entered the address as new and was able to place the order.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
GERRY
Site Experience FeedbackNov 6, 2026
SELECTING MY ITEMS WERE FINE. JUST HAD TROUBLE CHCKING OUT
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shpr
Site Experience FeedbackNov 6, 2026
Look ups should show all option colors.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tootsie
Site Experience FeedbackNov 6, 2026
It was a great experience. Very easy to order!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Rabbit
Site Experience FeedbackNov 6, 2026
I buy online because I never can find the size in the store in the amt i want to buy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Blondie
Site Experience FeedbackNov 6, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Sherry
Site Experience FeedbackNov 6, 2026
I easily found everything I was looking for and appreciated the extra 15% discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bip
Site Experience FeedbackNov 6, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Margie
Site Experience FeedbackNov 6, 2026
Good - very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Margie
Site Experience FeedbackNov 6, 2026
website was very easy to gi through finding items easily making purchase was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sandy
Site Experience FeedbackNov 6, 2026
The items were very easily found on the website. I enjoy shopping at this site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Christine
Site Experience FeedbackNov 6, 2026
tried searching for girls night gowns and it kept going to babies
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Redhead
Site Experience FeedbackNov 6, 2026
I love Boscov's, I have shopped there for years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nonna
Site Experience FeedbackNov 6, 2026
Easy navigation and good selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 6, 2026
These pants were way to long and big for the size
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
PennyLane
Site Experience FeedbackNov 6, 2026
easy peasy
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Rosiegirl
Site Experience FeedbackNov 6, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 6, 2026
My order came promptly and was exactly as I expected.I would highly r recommend boscov.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackNov 6, 2026
I tried to use a 15% off coupon and was told I needed to use a Boscovs Credit Card for purchase but I did use my Boscovs credit card and was still denied the discount
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
JAB
Site Experience FeedbackNov 6, 2026
I see boscovs is now showing apparel in colors on the models, fantastic! you can see what it is going to look like on. Also wish they would let you zoom in closer. Sometimes that can make a big decision as you can get a feel of what the fabric is going to be like. Save on returns
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
RetiredTeacher
Site Experience FeedbackNov 6, 2026
No problem at all
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 6, 2026
Very easy and quick
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackNov 6, 2026
You've improved the ability to use a discount card, but it still wouldn't accept the pin number for a reward certificate in addition, like would happen in a physical store。 Since none of the items I wanted from the Christmas flyer were actually in my local store, I had to get them online and delivered. I'm glad I thought to check as my closest store is 45 minutes away.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Kitty Cat
Post-Delivery FeedbackNov 6, 2026
Found what I wanted on line, Ordered and put my cupon code in, pais with my Boscovs Charge and it all arrived on time. Everything I orders fits nice and I am very happy with everything.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Shellbee
Site Experience FeedbackNov 6, 2026
I found the experience very good, easy to find what I wanted, and the choices were really good today. Discounts are very helpful when buying for multiple people.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wa
Site Experience FeedbackNov 6, 2026
Had some problem
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
britva
Site Experience FeedbackNov 6, 2026
I was able to find the items I needed for my gift and the website has gotten better than in the past
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mo
Site Experience FeedbackNov 6, 2026
All was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
zee
Site Experience FeedbackNov 6, 2026
it was fine..im a bit sad that i couldnt use a promo code because i didnt have a boscovs card. i thought i would get a beeter discount but i didnt
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JA
Site Experience FeedbackNov 6, 2026
I'm old, but I'm just doing the best I can.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kitten
Site Experience FeedbackNov 6, 2026
Ok
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
SPGDenis
Site Experience FeedbackNov 6, 2026
I'm more often than not satisfied with my online BOSCOV'S shopping experience.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 6, 2026
I used to live in pa and bought a lot of things from Boscovs but now I'm in Florida so I have to do it online
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 6, 2026
All Good, Online Customer Service very helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Meemaw
Site Experience FeedbackNov 6, 2026
Expedited checkout and quality merchandise! Plus free shipping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
hard to find
Site Experience FeedbackNov 6, 2026
hard to see the bogo items, i gave up
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Little Rascal
Site Experience FeedbackNov 6, 2026
i have a hatd time with your website last time i gave up but this time i had to fo it s gew times begote it went through.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fiona
Post-Delivery FeedbackNov 6, 2026
I ordered on libe It was very convenient and fast right from the comfirts of my iwn home
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Gertie
Site Experience FeedbackNov 6, 2026
Good experience with placing my order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PT
Site Experience FeedbackNov 6, 2026
website is direct and straightforward, easy to use. thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Laura
Site Experience FeedbackNov 6, 2026
It’s ok could be better. With credit card part. Not bad. It’s getting better then it was.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 6, 2026
I received my order in an Amazon Box which was severely damaged and taped up with the address label was removed and replaced on the Amazon Box. The items were in terrible shape and very wrinked. Also the package was Delivered at the Bayville PO were it sat for 5 days and then transported to Trenton. Bayville is 5 minutes from my house. This order was placed on October 21st and finally delivered to my home today November 6th. I feel that I should not have been charged a delivery fee for this order. I have order before from Boscov's, but this was way to long to be delivered to me. I am so disappointed with how this order was handled.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Online Shopper
Post-Delivery FeedbackNov 6, 2026
Well I ordered what I thought was a needoh but it was a fake one that I purchased without knowing it
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- On Time Delivery: 4
- Customer Support: N/A
Damaguz
Site Experience FeedbackNov 6, 2026
Love to shop online
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10