Boscov's Customer Reviews
Boscov's holds a 9.4/10 overall rating and 8,742 verified post-delivery reviews on Bizrate.
Boscov's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 87% |
 Neutral | 7% | 7% |
 Negative | 5% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 85% |
Neutral | 11% | 12% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 61,142
CristyOGV
Site Experience FeedbackSep 2, 2026
First I've ever heard of this store. Hope it all is good
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
Annie B
Site Experience FeedbackSep 2, 2026
I found a nice comforter, just what I was looking for. But many items on the website didn't show the colors selected or the correct image, so it made my shopping experience tedious and frustrating.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Betty
Site Experience FeedbackSep 2, 2026
I saw a dress that I really liked in the store. Unfortunately they did not have my size. When I got home , I checked online , my size was available , so I ordered it. Shipping should only take a few days and was discounted. It was very easy to order.And i'm very satisfied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
Always easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sunflower
Site Experience FeedbackSep 2, 2026
Had trouble with the site when I checked out
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Clothing
Site Experience FeedbackSep 2, 2026
Easy to find the brand pants
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Ressees
Site Experience FeedbackSep 2, 2026
It was good hope to pick up tomorrow
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Mom
Site Experience FeedbackSep 2, 2026
Site is a little glitchy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Raven
Site Experience FeedbackSep 2, 2026
Love this site. Easy to use!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kate
Site Experience FeedbackSep 2, 2026
Good overall experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steph
Site Experience FeedbackSep 2, 2026
Never had a bad experience I have been shopping her since my oldest daughter was a baby
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Geneo
Site Experience FeedbackSep 2, 2026
First time buyer. Your website site was easy to understand and use. found what I was looking for at a price point I was willing to pay.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Angie
Site Experience FeedbackSep 2, 2026
Very easy to order from and items were easy to find.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Geri
Post-Delivery FeedbackSep 2, 2026
I love buying premium brands at Boscov's, especially when they're on sale! This Spyder deal was so good that I bought one for every man in my family!! Arrived on time, in perfect condition!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Lee
Site Experience FeedbackSep 2, 2026
I had a little difficulty moving through the pages. fof the category I selected. Also wasn't sure the payment method would accept my card.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Chloe212%
Site Experience FeedbackSep 2, 2026
very user friendly but was to get 15% off for first order that didn't happen
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Pat
Post-Delivery FeedbackSep 2, 2026
Everything went very smoothly with my order. I picked it up at the store when it came in. One pair of jeans was not long enough, and I returned them within a day or two. There was no problem returning them and that was also done very quickly.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Deniriggs
Site Experience FeedbackSep 2, 2026
It is so easy to navigate!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Laney
Post-Delivery FeedbackSep 2, 2026
Boscov's is the best! The selection of goods is great; the prices are amazing. Since there's no store near me, I do most of my buying from Boscov's on-line. I get my items quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Annette
Post-Delivery FeedbackSep 2, 2026
Yes, I told my friends that Boscov is very good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
jill
Site Experience FeedbackSep 2, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jannie 65!
Post-Delivery FeedbackSep 2, 2026
The delivery of the purchase was accurate. Somewhat disappointed in the product received.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Pat
Site Experience FeedbackSep 2, 2026
Discount codes never work are never applied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big Dee
Site Experience FeedbackSep 2, 2026
It was very easy for me to be able to purchase what I did. I’m very used to check out and have a chip. Very satisfied. It’s supposed to say have it shipped.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Purifiers7
Site Experience FeedbackSep 2, 2026
Good stuff love
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackSep 2, 2026
Delivery is tooo long
- Overall Rating: 3
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- On Time Delivery: 2
- Customer Support: 5
LB
Site Experience FeedbackSep 2, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shopgurl
Site Experience FeedbackSep 2, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Please do not publish any of my comments. I will continue to shop on line at Boscov’s.
Post-Delivery FeedbackSep 2, 2026
I shopped at Boscov’s often when I lived in NJ. I now live in Florida. But I order items on line from Boscov’s and have them delivered to me. I wish Boscov stores were here in FLorida too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Nonny
Site Experience FeedbackSep 2, 2026
Very satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
Everything went good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Mimi
Site Experience FeedbackSep 2, 2026
Everything was very simple
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Nicole P.
Site Experience FeedbackSep 2, 2026
My interaction was good except when I first tried to submit my payment I received an error message saying the operation function couldn't be performed or something to that effect.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jackie
Site Experience FeedbackSep 2, 2026
Good except that it would not let me add a reward code
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Flip flops
Site Experience FeedbackSep 2, 2026
It went well
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Boom Boom
Post-Delivery FeedbackSep 2, 2026
I received my packages on time . I am happy with the items I ordered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
no
Site Experience FeedbackSep 2, 2026
the website is terrible. I tried to purchase 5 outfits and the order would not go through no matter what I did. I wait a full day and then came back to try again, finally the order went through
- Overall Rating: 1
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
KayJay
Site Experience FeedbackSep 2, 2026
The website was easy to use!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
None
Site Experience FeedbackSep 2, 2026
I haven't had any bad experience since I started ordering from this boscovs online.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Yana
Site Experience FeedbackSep 2, 2026
Very easy to maneuver
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sammi
Site Experience FeedbackSep 2, 2026
I am very excited to receive my items. I have never ordered but had a gift certificate from Mother’s Day!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Saree
Post-Delivery FeedbackSep 2, 2026
Just got a great deal on sweat pants for my husband at Boscov's...I was glad that they could ship it because I didn't have to run down to the Valley to pick it up at the store...and it arrived within two days...!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Rodnin
Site Experience FeedbackSep 2, 2026
It was pretty easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Staci
Site Experience FeedbackSep 2, 2026
Everything went fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vf318
Site Experience FeedbackSep 2, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Anonymous
Site Experience FeedbackSep 2, 2026
It was OK.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jean
Post-Delivery FeedbackSep 2, 2026
I Do Recommend Boscov's To My Family & Friends, ! I Love How Nice The Clothes I Order Online Fit Me !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
It was easy to find what I needed online. I only wear your Kasper line of clothing. They are beautiful, fit well and well made.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
noname
Site Experience FeedbackSep 2, 2026
This was the first time I did this. It won't be my last.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Minnie
Site Experience FeedbackSep 2, 2026
easy to use and the functions were customer friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10